Information Management Associate

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Documentation and Information Management, Information and Communication Technology
  • Deadline:


Hardship Level

A (least hardship)

Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type

General Service


Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

January 18, 2024

Standard Job Description

Information Management Associate

Organizational Setting and Work Relationships
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

– Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
– Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
– Collect, collate and process information and perform data quality and consistency control.
– Produce summary statistics.
– Support the coordination of data collection teams.
– Support and leverage geographic data for map production and use in geographic information systems (GIS).
– Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
– Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
– Liaise with partners and represent UNHCR in meetings related to the functions.
– Make recommendations and provide advice on the technical information management requirements.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology;
Social Sciences;
HCR Operatnl Dta Mgmt Lrng Prg;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills
DM-ArcGIS (Geographic Information System)
IM-Statistics Analysis
*IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearances


Staff members should serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category. This requirement is waived in respect of staff members whose position is being changed or whose assignment/appointment through the joint staff/management review body is in a replacement capacity.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).

Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.

External candidates should be legally present in Türkiye at the time of application, recruitment, and hire.

Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type ‘Personnel Administration – Other’, to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.

For further information on how to apply, please visit the ‘UNHCR – Application and Selection’ page, at

Proven experience working in an emergency, with demonstrated capacity in leading roles within the coordination mechanism at national and field level with all relevant technical units and sectors.

• Previous experience working with IM coordination tools;
• Strong and proven IM technical skills in the following tools is required (KOBO, Power BI, ARC GIS & QGIS, Power Query & advanced Excel, Adobe Illustrator & Photoshop);
• Excellent analytical skills and the ability to best interpret the data available and develop visual products and written reports to support coordination and decision-making;
• Outstanding interpersonal and coordination skills, in order to build relationships with a wide range of counterparts, including national, and provincial partners, other UN agencies, donors and civil society organizations, to mobilize and engage actors in the refugee response;
• Excellent communication and writing skills as the post requires the production of guidance notes, training material to support partners/ engagement regarding IM products;
• Proven record in strategic decision-making, planning and implementing of IM strategies, monitoring and evaluation of UNHCR responses, and strengthening the engagement of different stakeholders;
• Team player, forward-looking and solutions-oriented with a strong sense of responsibility and accountability;
• Strong skills in English and Turkish are essential.

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

The Information Management Associate will be part of the Information Management team of UNHCR in Türkiye. S/he assists in the production, analysis and dissemination of information on the population of concern, including but not limited to UNHCR Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from all populations of concern. S/he supports the Policy Development Unit and Protection Unit in operationalizing protection monitoring systems.


At Inter-agency level, the Information Management Associate will work closely with sector coordinators and the inter-sector team to harmonize monitoring of the existing and planned interventions. S/he will provide guidance to sector coordinators on indicator monitoring and analytical guidance to measure progress against indicators and strategic directions. S/he will support sector coordinators with assessments and evaluations including on determining data and information gaps, support in evaluation processes and data analysis.

The Information Management Associate will report to the Associate Information Management Officer.

Living and Working Conditions:

UNHCR in Türkiye operates through country offices in Ankara, with field offices/presence in Gaziantep, Istanbul, Edirne, Izmir, Adana, Hatay, Sanliurfa, and Van. As the country’s capital, Ankara offers good infrastructure, medical facilities, schools, hotels, and residential apartments for rent. Ankara has cold, snowy winters and hot dry summers with rainfall mostly during spring and fall.


Additional Qualifications


DM-ArcGIS (Geographic Information System), IM-Statistics Analysis, IT-Microsoft Excel



Information Technology – Other, Social Sciences – Other, Statistics – Other

Work Experience


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

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Additional Information

Functional clearance

This position doesn’t require a functional clearance

This job has expired.