Site Quality Improvement Coordinator

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    2 months ago
  • Category:
  • Deadline:



EpiC is a five-year global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). The project provides strategic technical assistance (TA) and direct service delivery to break through barriers to 95-95-95 and promote self-reliant management of national HIV programs by improving HIV case-finding, prevention, treatment programming and viral load (VL) suppression among key populations (KPs) and priority populations (PPs). In the Philippines, EpiC will work in the Greater Metro Manila Area (Metro Manila, CALABARZON, Central Luzon) to address critical gaps and bottlenecks in the HIV response by expanding HIV case finding in the community, upscaling of PrEP implementation, and strengthening treatment initiation, adherence, and retention support for people living with HIV (PLHIV). Further, EpiC Philippines aims to build the capacity of local, community based KP organizations and work closely with the government of the Philippines to deliver HIV services tailored to the needs of KPs.


The Site QI Coordinator will directly report to the Senior Strategic Information Advisor, and work closely with the Regional Program Coordinators, and sites to ensure continuous implementation of quality improvement measures. S/he will lead the assessment and analysis of monitoring and progress findings in the sites and the support formulation of interventions to address gaps and challenges in program implementation.


  • Coordinate with the Centers for Health Development (CHDs) through the EpiC Program Coordinators and other partners to implement quality improvement mechanisms at the facility/site level and support risk identification and assessment.
  • Identify the unique needs of the facilities/sites and tailor the technical assistance engagements based on the identified needs.
  • Provide support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement.
  • Provide technical support to the facility/site teams to design QI projects to tackle most pressing challenges identified in their respective areas.
  • Provide input into the development of short-term, medium-term, and long- term strategies and work plans to address quality improvement issues prioritized by the facility/sites, CHDs, and the Department of Health (DOH).
  • Contribute to regular reporting and documentation of best practices for the project and overall regional and national program.
  • Prepare periodic reports to supervisor lines on quality related matters, risk assessments and specific quality improvement initiatives.
  • Assists with project-related activities, such as progress monitoring and on-site assessments, as needed.
  • Performs other related duties as assigned and agreed upon.


  • Working knowledge of concepts, practices, and procedures with providing program support for HIV activities/projects is desired.
  • Experience in quality improvement initiatives and assessment of program or project interventions is desired.
  • Experience in on-site coordination and communication.
  • Excellent interpersonal and teamwork skills.
  • Competent in using Microsoft Office package, particularly, Word, Excel, and Power Point and with experience using database or data entry software.
  • Ability to work independently with minimal supervision and work with others effectively.
  • Prior experience in a non- governmental organization (NGO) preferred.
  • Fluency in English and local language.


  • 80% site-level support (field work) in NCR, Central Luzon, and CALABARZON
  • Ability to travel domestically


  • BA/BS in any Allied Medical Field, Social Science and Development Studies.
  • Minimum 2 years of program and/or project quality improvement experience, preferably in health or HIV-related projects.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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