CCCM Associate

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    1 month ago
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  • Deadline:




Staff Member / Affiliate Type

General Service


Temporary > Temporary Assignment/ Appointment

Hardship Level

U (unclassified)

Family Type

Pending<p></p><p></p>Danger Pay

Residential location (if applicable)

Remote work accepted


Target Start Date


Target End Date


Job Posting End Date

January 24, 2024

Standard Job Description

Site and Settlement CCCM Associate

Organizational Setting and Work Relationships
The main focus of the Site & Settlement CCCM Associate is to support a multi-sectoral response to assist and protect displaced populations in communal settings (collective centres, camps, sites, transit/reception centres, spontaneous and informal sites, etc.), where such are created or envisaged. However, as camps and communal settlements are temporary solutions established only as a last resort whilst all efforts are made to find more durable solutions, the Site & Settlement CCCM Associate does not advocate for the creation of camps, but supports the supervisor in improving the management of any relevant communal setting. Additionally, displaced populations often settle outside of communal settings with host families or in rented premises in rural or urban areas and some aspects of the management and coordination of their access to protection and assistance might fall under the purview of a Site & Settlement CCCM Associate.

Depending on the context and indirect or direct CCCM implementation nature of the role the Site & Settlement CCCM Associate assumes different roles.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


Site/Camp Level direct implementation
– Maintain effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services.
– Support Site Management colleagues and local authorities in conducting regular site level coordination meetings – if working with a Site/Camp Management Implementing Partner ensure that partners conduct Site/Camp level coordination meetings – in line with the Principles of Partnership, making sure that participation is inclusive, consultative and results-oriented.
– Establish strong working relationships with all site level internal and external stakeholders at the corresponding level, including the displaced population and host communities, in order to facilitate effective collaboration and communication.
– Continuously monitor at site level the services to aid supervisor in ensuring that gaps are filled through site level coordination of response and service delivery.
– Continuously update site level Emergency Response Plans as needed.
– Contribute to regular and ad-hoc reports with concerned parties on a timely manner.
– Support the setup and continuation of site level participatory governance.
– Work with the supervisor and UNHCR information management focal points to help develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc.
– Work with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators.

Indirect sectoral coordination and liaison across camps/sites or displacement areas
– Support the capacity building of relevant authorities and partner agencies in site management.
– Contribute to CCCM mechanisms established by Government, Camp/Site Management Implementing Partners or UNHCR Camp/Site Managers, while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly and persons with specific needs) in decision-making processes; including through governance structures and sectorial focal points identification.
– Establish and/or maintain cohesion and uniformity in the setting up of communication channels, feedback mechanisms.
– In collaboration with partners, implement the delivery of initiatives and specific strategies to improve inter and intra-camp coordination, as well as reduce identified risks.
– Assess inter-camp level needs and identify problems/gaps and report to the supervisor to support timely practical actions to respond to particular problems.
– Assist in adapting relevant policies, guidelines and technical standards to the context of the crisis;
– Ensure that stakeholders are aware of relevant policy guidelines and technical standards and that responses are in line with them and those of the relevant government, human rights and legal obligations.
– Work with national/local authorities, including liaising with relevant government counterparts and ideally, working with them to support or complement existing coordination mechanisms.
– Review impact and progress against implementation plans;
– Support and contribute to reporting and effective information sharing amongst all partners; including but not limited to site managers, other sector leads and national authorities, disaggregating data by sex and age;
– In coordination with Government counter-parts, support the strengthening of an effective and transparent coordination system at site/camp-levels, including coordination of service provision and other defined site/camp activities.
– Support the National/Local Authorities with the ongoing process of clarifying roles and responsibilities among site/camp stakeholders.
– Support the CCCM sector’s input to meetings with sectoral and external partners, authorities and other relevant interlocutors.
– Provide inputs to advocacy material for resources and funds.
– Contribute to key messages to the broader multi-sectoral advocacy initiatives.

Technical CCCM Support
– Work with key technical and programme staff, respecting their respective mandates and programme priorities.
– Work with other key partners, including relevant national and local authorities, academic and other governmental institutions.
– Build cooperative relationships with relevant sectors – particularly Health, WASH, Protection and Shelter.
– Provide appropriate relevant Technical Standards including among others Sphere, and good practice to the CCCM response if needed.
– Support the integration of cross-cutting issues in the work of the CCCM sector including age, gender, environment, diversity.
– Support efforts to strengthen the capacity of the national authorities and civil society.
– Assist in organisation and delivering of training activities for stakeholders, including UNHCR staff, local partners and relevant authorities. If need be, ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Law*; Political Science*; Economics*;
International Relations*; Business Administration*; Social Science*;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Strong negotiation and interpersonal skills supplemented by knowledge and understanding of the Humanitarian reform process and the role of the humanitarian community preferably in Camp Coordination and Camp Management. Knowledge of multi-sectoral coordination, IASC guidelines and protection principles. Applied knowledge in UNHCR mandate, its policies and priorities in relation to Refugees or IDPs and CCCM depending on context.

Demonstrated knowledge in program management and reporting requirements.
Knowledge of CCCM and protection technical guidelines and standards.

Functional Skills
CL-Camp Coordination and Camp Management
CL-Multi-stakeholder Communications with Partners, Government & Community
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
PR-CCCM Technical Guidelines and Standards
TR-Training and Capacity Building of large groups and stakeholders
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The staff member will be performing CCCM Associate functions, he/she is expected to have knowledge of the locality.

Functional Clearance

This position doesn’t require a functional clearance

Required languages (expected Overall ability is at least B2 level)



Desired languages



Additional Qualifications


CL-Camp Coordination and Camp Management, CL-Multi-stakeholder Communications with Partners, Government & Community, PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate), PR-CCCM Technical Guidelines and Standards, TR-Training and Capacity Building of large groups and stakeholders



Business Administration – Other, Economics – Other, International Relations – Other, Law – Other, Political Science – Other, Social Sciences – Other

Work Experience

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Other information

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