UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Hope.
In the Middle East and North Africa (MENA) protracted conflicts, climate change and social and natural hazards continue to threaten the lives and well-being of children. Consequently, 50 million children, including 6.4 million refugees and approximately 6.4 million internally displaced children, need humanitarian assistance. As emergencies become more frequent in the MENA region, and resources invested in humanitarian action grow, expectations for UNICEF to deliver on the Core Commitments for Children in Humanitarian Action (CCCs) in a timely and effective manner increase. Regional Office support to the preparedness and response efforts of the country offices in the MENA region significantly enhances UNICEF’s ability to meet these expectations, delivering effective emergency operations.
As a leading actor in the response, UNICEF is committed to ensuring accountability to and inclusion of people affected by crisis and ensuring they are firmly at the center to ensure relevant, timely, effective and efficient response. UNICEF follows a rights-based, inclusive, and active approach to AAP in recognition that the persons we serve are rights-holders rather than passive “aid recipients”. Everyone – regardless of their gender, age, disability, nationality, or other differences – must be empowered to express their views and make their own choices, supported by reliable and accessible information, and have a genuine say in decisions.
UNICEF invests in the institutional and technical capacity of local actors (authorities, CSOs, communities and private sector), to better address the needs of children affected by humanitarian crisis and to prepare national and sub-national actors for future humanitarian responses. UNICEF commits to localizing its humanitarian response by recognizing, respecting and strengthening the leadership and coordination of humanitarian action by national and local authorities, CSOs, and communities. UNICEF achieves localization by supporting participation, leadership and capacity-strengthening of local partners in humanitarian action, including in coordination mechanisms, engaging in principled partnership, adopting comprehensive risk management and, where possible, supporting multi-year agreements and funding.
How can you make a difference?
Responsibilities and Tasks
Support the development, updating and implementation of strategies and action plans to scale up accountability
to affected population (AAP) across MENA
• In line with Regional office AAP strategy, facilitate the development of CO strategies and plans of action
for mainstreaming and scaling up AAP that has clear deliverables, indicators and timeframes to enable
timely marked improvement in AAP/CE performance
• Support the integration of AAP in CO annual work plans and processes ensuring each programme (and
operation) section have specific AAP outputs, activity and budgets for effective implementation
• Ensure COs have functioning Complaints and Feedback Mechanisms in place, that feedback is provided
to beneficiaries, and that the feedback is shared and taken into account in future programming and
• Ensure coherence and articulation of AAP and localization agendas at country and regional levels
• Facilitate scale up of “Voices of Change” pilot project undertaken in 2023 in collaboration with Office of
• Identify additional resources (human, financial, technical, etc.) needed to implement the AAP/CE plan
and explore options to mobilize these
Support the rollout and scale up of localization interventions and processes across MENA
• Support the operationalization of UNICEF technical note on localization in humanitarian action, the
strategic document for the localization agenda
• Support country offices to identify opportunities for strategic engagement with local actors, as well as
barriers that may hinder their engagement with UNICEF
• In conjunction with other sections, lead the development of localized surge capacity (e.g. local-level
emergency response teams/roster of local first responders) to complement other institutional
mechanisms and ensure faster response to children’s needs during crisis
• With supply team, explore local supply and logistics preparedness including arrangements to promote
local production and local procurements
• Contribute to the documentation of country case studies on the operationalization of the localization
• Work closely with cluster coordinators to identify and support opportunities to connect local CSOs with
cluster coordination at national and sub-national level
Act as focal point for inclusion within the Humanitarian team
• Support Country offices in ensuring a) inclusive needs assessments, planning and monitoring, b) inclusive
and safe access to information and services and c) children at risk of exclusion, including children with
disabilities, across all genders, ages, and nationalities, including refugees and internally displaced –
participate in the design of programmes and in the decisions that affect their lives
• Liaise with RO sections to support inclusive preparedness and response
Lead advocacy, networking and capacity building efforts on AAP, localization and inclusion in humanitarian
• Facilitate capacity building to strengthen the knowledge of, and commitment to AAP/CE approaches for
UNICEF and partner staff
• Develop context-specific capacity building materials by contextualizing global and national tools and
support capacity strengthening on inclusive and localized humanitarian response.
• In collaboration with Planning and Reports teams, facilitate AAP inclusive monitoring and reporting
efforts across MENA
• Identify opportunities to integrate AAP into existing training and tailor content to specific audiences.
• Facilitate staff capacity strengthening (including orientation sessions) on localization, and disseminate
global and regional guidance
• Support and coordinate operationalization of UNICEF local partners capacity institutional strengthening
guidance to facilitate local actors’ ability to respond to results for children.
• Collaborate with internal, regional and global partners to update, harmonize, link and coordinate
activities, tools and processes designed to enhance communication and community engagement in
humanitarian response including use of multiple media and communication platforms
• Maintain and strengthen partnerships and stakeholder engagement through networking and proactive
collaboration and engagement with strategic partners including NGOs, including the organization of
marginalized groups – women, children, displaced and stateless people, refugees, people with
disabilities, and people of all genders and sexualities, local authorities, community and religious leaders
and others to promote accountability to affected population.
Partner and coordinate with relevant stakeholders on AAP and localisation in humanitarian action
Explore and enhance opportunities for inter-agency collaboration on AAP.
• Serve as the primary focal point with headquarters, participate in monthly AAP Technical Group meeting,
support preparations of the bi-annual Steering Group meeting for MENARO
• Lead regular AAP and Localization meetings with all COs in the region
• Liaise with other relevant colleagues in Regional Offices to ensure coherence and consistence in
operationalizing UNICEF AAP global strategy in close collaboration with headquarters (EMOPS Geneva,
• Liaise with other relevant colleagues in Regional Offices to ensure coherence and consistence in
operationalizing UNICEF Localization approach in close collaboration with headquarters (EMOPS HPS
• Coordinate with other cross-cutting/people-centred specialists and focal points e.g. PSEA, gender,
disability inclusion etc., and harmonize training, approaches, and advocacy
• Represent UNICEF at inter-agency Working Groups, clusters and other relevant fora in formulating and
articulating AAP/CE and Localization plans and outcomes and in disseminating key results and lessons
• Identify and build partnerships with global/regional institutional pools of expertise who could contribute
to advancing AAP and Localization agendas
• Explore and enhance opportunities for Inter-Agency collaboration on localization, and support clusters
to increasingly integrate localization in humanitarian action
Lead on evidence generation, innovation and knowledge management
• Support Country Offices (remotely or on the ground) in conducting inclusive needs assessment to
understand community information needs, communications preferences, community dynamics, social
norms, cultural beliefs, superstitions and other anthropological factors that could impact programmes
• Support Country Offices in ensuring systematic collection and analysis of key community feedback data
through integration of core AAP questions in cluster assessments, surveys and other data collection tools
and activities and their inclusion in IMEP, ensuring it is routinely disaggregated by age, sex, and disability
• Support the analysis and dissemination of community perception surveys of UNICEF and quality of
UNICEF supported programmes
• Facilitate the implementation and documentation of innovative practices, approaches and latest
technology on multiple media and social/digital platforms and networks that are appropriate/available
for the humanitarian context and audience (e.g. U-Report)
• Institutionalize/share best practices and knowledge, including for the VoC pilot, through the MENA
compendium of AAP practices with global/regional/national/local partners and stakeholders to build
capacity of partners and disseminate these products to key audiences including donors and national and
• Coordinate the documentation of good practices and lessons learnt, on the different components of the
To qualify as an advocate for every child you will have…
Advanced University degree in one of the following fields: social and behavioral sciences, anthropology, psychology, international relations or other related disciplines. Preferably a combination of management, administration and relevant technical fields.
2. Work Experience:
Eight years of progressively responsible professional work experience at national and international levels in Humanitarian programme/project development.
Work experience in complex emergencies is required.
Demonstrable field experience in developing and implementing evidence-based AAP strategies and interventions in humanitarian contexts.
Experience in designing and facilitating participatory capacity-building sessions at different levels with diverse, multicultural teams. Professional field experience in strategic engagement with local actors, on the operationalization of a comprehensive localization agenda.
Demonstrable field experience in advancing inclusive emergency preparedness and response.
3. Language Proficiency:
Fluency in English and fluency/knowledge of another official UN language (Arabic and/or French) is required.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.
All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.