Program Management Officer

  • Location:
  • Salary:
    $118,816 - $159,212 / YEAR
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
    Project Management
  • Deadline:



Organizational Context:


a)       Organizational Setting





The post is located in the Accessible Books Consortium Secretariat of the Copyright Management Division, Copyright and Creative Industries Sector and is based at WIPO HQ in Geneva, Switzerland.





The Accessible Books Consortium (ABC) was established in June 2014 to implement the goals of the Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind, Visually Impaired, or Otherwise Print Disabled.  ABC is a public–private partnership led by the World Intellectual Property Organization (WIPO) that brings together key stakeholders. The Marrakesh Treaty benefits persons who are blind, have low vision, are dyslexic or have mobility impairments that impact their ability to read the printed word (“people who are print disabled”).





ABC’s goal is to increase and make available books in accessible formats (such as braille, audio and e-text) through three main activities:





•    ABC Global Book Service (“the Service”), which is a centralized catalogue of over 870,000 accessible format books in 80 languages available for cross border exchange under the framework of the Marrakesh Treaty;


•    training and technical assistance provided in developing and least developed countries for the production of accessible format books;


•    the promotion of inclusive publishing practices with publishers.




ABC has an Advisory Board that is currently comprised of the representatives of 16 organizations, which meet with the ABC Secretariat regularly.





b)      Purpose Statement





The main role of the incumbent is to elicit and meet the needs of beneficiaries and authorized entities (AEs) as defined in the Marrakesh Treaty by ensuring that ABC technical platforms and tools continue to be useful for people who are print disabled through the elaboration and recommendation of appropriate solutions.  The incumbent will work closely with members of the ABC Secretariat and ICTD’s Solution Design and Delivery.





c)       Reporting Lines





The Program Management Officer works under the supervision of the Head, ABC.





Duties and responsibilities:





The incumbent will perform the following principal duties:





(a)     Analyze the needs of AEs, other partners and beneficiaries, with a view to the continuous improvement of the ABC Global Book Service, ABC application programming interfaces (APIs), and other software, including the preparation of the corresponding business and functional specifications for the development of technical enhancements and new functions by the off-shore developers.





(b)     In cooperation with SDD, work with off-shore developers on prototyping, user testing and implementation of technical enhancements and new functions. Participate in regular teleconferences and meetings with the off-shore developers to track progress and ensure that the technical tools are aligned with ABC’s requirements and specifications.  Manage and participate in the user acceptance testing of all new releases.





(c)     Assist with expanding the number of AEs in the ABC Global Book Service, as well as promote the increased utilization of the Service, including the ABC APIs. Prepare relevant communications to prospective and current AEs, other partners and beneficiaries, as well as provide training sessions to AEs in how to use the Service.





(d)     Work closely with SDD in the development, promotion and deployment of ABC partners’ software, including TCS-WIPO Access Infinity library management software and the Dolphin EasyReader application.  Ensure that such software works seamlessly with the ABC Global Book Service and has optimized functionality for people who are print disabled.





(e)     Supervise the integration of new AE collections of accessible format copies of works in the ABC catalogue. Maintain and monitor the ongoing data-harvesting and file exchange of the current AE collections of accessible format copies of works, including analyzing, mapping and cleaning of metadata.





(f)      Prepare and review documents or presentations for events, meetings/ teleconferences with ABC Board members, other stakeholders, as well as Member State delegates and other government officials.





(g)     Assist the Head, ABC in the management and implementation of the main activities of the Accessible Books Consortium.





(h)     Perform other related duties as required.















First level university degree in business, marketing, information technology or related discipline.







Certification in project management.


Certification in business analysis.












At least six years of proven professional experience in the public or private sector in business analysis/business development/project management, as well as implementation of technology solutions for business needs. This should include exposure to APIs, web-based technologies, relational and non-relational databases, XML and file transfer protocols.


Experience working within a multi-stakeholder and multi-cultural environment.







Experience working in a UN specialized agency.












Excellent knowledge of written and spoken English.







Knowledge of other UN languages.





Job-related competencies:










Ability to multi-task under tight deadlines, with an attention to detail.


Demonstrated ability to deliver results within a set time period.


Sound political judgment working in a multicultural environment.


Excellent ability to synthesize and present information clearly, accurately and logically, both orally and in writing, for different audiences.


Commitment and dedication to the humanitarian objectives of the Marrakesh Treaty and ABC, as well as sensitivity to disability related issues.


Good understanding of computer systems design, testing and deployment within a large organization.


Demonstrated ability to draft clear and coherent business specifications and conversely express technical concepts in non-technical terms.


Ease, flexibility and tact in personal contacts at all levels.


Competent user of Microsoft Office applications including Word, Excel, Outlook and PowerPoint, and the ability to adapt quickly to new software.







Knowledge and understanding of accessible format standards and the assistive technology used by people who are blind, visually impaired or are otherwise print-disabled.


Knowledge and understanding of Web Content Accessibility Guidelines (WCAG)





4.  Organizational Competencies



1.    Communicating effectively.
2.    Producing results.
3.    Showing service orientation.
4.    Demonstrating integrity.
5.    Showing team spirit.
6.    Valuing diversity.
7.    Seeking change and innovation.
8.    Seeing the big picture.
9.    Developing yourself and others








5.  Information





Mobility:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.




Annual salary:




Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the December 2023 rate of 82.7%






Annual salary


      $ 62,692


Post adjustment


      $ 51,846


Total Salary




Currency USD








Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.




Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.




Additional Information




* Initial period of two years renewable, subject to satisfactory performance.  No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.




This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.




Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.




The Organization reserves the right to make an appointment at a grade lower than that advertised.









By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.




In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and these will be reviewed individually.




Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.




Additional background checks may be required.


This job has expired.