Education Information Management Senior Associate

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Documentation and Information Management, Education, Information and Communication Technology
  • Deadline:



UNICEF is the leading United Nations agency on child rights ( and works in 190 countries around the world. UNICEF’s Global Strategy focuses on supporting child survival and development, basic education, child protection and policy advocacy, and WASH (Water, Sanitation and Hygiene). In countries affected by crises, UNICEF leads the humanitarian efforts to help children and women living in challenging circumstances and provides support to help them to survive and to maximize their development potential.

In Jordan, UNICEF is implementing Education programmes mainly increase access of school aged children in Ministry of Education (MOE) schools in Jordan, enhance the education quality across the Kingdom, and decrease the learning gap that was a result of the COVID-19 pandemic, and the closure of schools. Before COVID-19, Jordan already faced a learning poverty crisis with 52 per cent of children at late primary age not proficient in reading. Extended school closures, uneven access to online learning and varying ability of teachers and parents to support children’s learning have further expanded inequalities among children. This impacts all children in Jordan regardless of their nationalities.

To support Jordan’s efforts in ensuring an education response for vulnerable children in Jordan, UNICEF has designed and is implementing a Reading Recovery Programme (RRP) to support older children (grades 5 and above) and adolescents in non-formal education (NFE) students in camps and host communities who are unable to read at grade 3 level . Without a reading recovery intervention, many children may never reach the fluency required to be successful in school, considering that reading skills are foundational for all other education outcomes In Makani centers the RRP targets Grades 1-9 children. . To date the programme is piloted in 23 formal camp schools; 26 NFE centers and 130 Makani centers. Emerging results are promising, as the majority of students in both formal and NFE are scoring 70 per cent or more after only 8 weeks of reading sessions.

The implementation of the RRP relies heavily on an electronic/digitized reading assessment system developed and maintained by an institutional contractor. This system is needed for various reading assessments implemented throughout programme implementation in camp schools, non-formal education centers and in Makani centers.



Under the direct supervision of the Information Management Officer, the Education Information Management (IM) Senior Associate will work with the education section to support the implementation, maintenance, and standardisation of the approach to data collection, processing, and analysis for the education-related programmes in camps and host communities. The IM senior associate will respond to emerging needs and priorities and work collaboratively with close support from programme colleagues.

Key functions are detailed below:

Database Development, Management, and Technical Support (30%)

  • Serve as the technical focal point for the reading assessment system used for the implementation of the Reading Recovery Programme (RRP) in schools and Makani Centers in Syrian refugee camps, and MOE schools in host communities This includes communication with service providers to address challenges and troubleshooting technical issues.
  • Manage the RRP local database by preparing all the lists of the targeted students and ensuring the accuracy and efficiency of the system.
  • Prepare the electronic platform at the start of each academic year, by producing and uploading the lists of names, schools, and classes in the system.
  • Build the capacity of UNICEF staff, Learning Recovery Consultants, NGO partners, teachers and other stakeholders on the use of the reading assessment system as needed, as well as troubleshooting and addressing any technical challenges faced.
  • Support the ICT team, Information Management Officer, and the Ministry of Education with the design of the national E-Assessment system (including the maths assessment , contributing to recommendations on technical elements for the system).

Data Processing, Analysis, and Reporting (50%)

  • Consolidate RRP program data from different data sources (software provider, surveys, and UNICEF partners) including analysing data labels, flagging outliers, and cleaning data.
  • In collaboration with programme teams, develop data collection and analysis platforms and tools for RRP such as Survey123, perception surveys and other monitoring tools.
  • Analyse and report all RRP assessments; classroom observations; surveys and present the same to the programme team.
  • Support the Information Management Officer in the data analysis for OpenEMIS data after receiving raw data from QRC/MOE.
  • Support the Information Management Officer in developing visualisation reports of the different education programmes (RRP, Inclusive Education, and assessments data) using MS Power BI and presenting the results to the team and partners.
  • Contribute to the analysis of maths assessments working closely with the maths lead in the section

Camps Education centres Information Management and Data Quality Control (20%)

  • With guidance from the Information Management Officer, regularly update camp education data using open EMIS data.
  • Assist the Information Management Officer and other UNICEF IM focal points in developing data sharing agreements, data request letters, and any other data request/sharing requests that may be required.
  • Prepare monthly reports for the camp NFE Centres based on information collected by the NFE Centres through collaboration with Syrian assistant teachers (SATs).
  • Take minutes at internal and external meetings and ensure they are filed for record on a timely basis and in a well-organised manner.
  • Perform any other duty required by the supervisor on data management, analysis, and visualisation.



Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.



  • Technical competency
  • Drive for results
  • Data Analytical skills
  • Reliable and able to work under pressure
  • Capable of working in a multi-national/cultural environment
  • Excellent communications skills in both Arabic and English
  • Strong organising ability
  • Professionalism and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.




  • Bachelor degree in Relevant Fields (Information management, data analysis, database administration, and Information technology)
  • Training courses in Data Science, Microsoft Excel, PowerBI, ArcGIS Data collection tools (Kobo, Survey 1,2,3, and Insight) are preferred.


  • Minimum 3 years of relevant experience in general Information Management and analysis
  • Experience in refugee camps and Humanitarian context is required
  • Experience in Education data management is an asset.


  • Fluency in both Arabic and English is required.


  • Advanced data collection skills, XLS form preparation, and experience with surveys and other data collection tools.
  • Advanced skills in data management, data analysis and visualisation tools and software (Microsoft Excel ,Microsoft Power BI, ARC-GIS/ and Survey 123) and experience working with large datasets required.
  • Solid overall computer literacy, including proficiency in various MS Office applications (powerpoint,Word, etc.)
  • Self-motivated, ability to work with tight deadlines.
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively in a multicultural team of international and national personnel, with a range of partners.
  • Strong communication and planning skills, time management, problem-solving, and coordination skills.



  1. Contract type: ICA
  2. Contract level: Local ICA Support, level 7
  3. Contract duration: 12 months subject to extension

For more details about the ICA contractual modality, please follow this link:


  • Please note that UNOPS does not accept unsolicited resumes.
  • Applications received after the closing date will not be considered.
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.


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