Information Management Officer (for Daily Paid purposes)

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Information and Communication Technology
  • Deadline:


Job Opening
Job Opening ID: 226581
Job Network : Information and Telecommunication Technology
Job Family : Information Management Systems and Technology
Duty Station : FO Jordan
Department/Office : United Nations Relief and Works Agency (UNRWA)
Date Posted : Feb 5, 2024
Deadline : Feb 18, 2024

Org. Setting and Reporting
– Field Relief Services Officer.

– not applicable.

Working conditions:
– Office environment with access to telephone, PC and other automation equipment, internet, and intranet. Some local travel may be required.
1. Reporting Duties:
– Develop, administer, and maintain the case tracking and incident monitoring database of ‘ActivityInfo’ at the Jordan Field Office.
– Compile statistics from the various sources, monitor and report on cash indicators (RPM), and trends to inform both UNRWA’s services delivery, donors, programmatic responses, the Agency’s advocacy interventions, donor proposals etc..,
– Assist in collecting and documenting field-specific user requirements and provide to the RRIS Management Information Administrator.
– Producing activity specific and periodic reports when required.

2. Coordination and Payment Distribution Duties:
– Responsible for preparing and finalizing cash distribution including quarterly unconditional cash assistance, winterization, emergency cash and any cash top up under the Emergency Programme targeting Palestine Refugees from Syria.
– Coordinate with both Health and Education Programmes to complete and update Palestine Refugees from Syria (PRS) service cash costs including health services provided, tuition fees at the Training, Vocational Education Training (TVET) Centers and the Faculty of Educational Sciences and Arts (FESA) respectively and reflect them of RRIS.
– Participate in the Interagency Cash Working Group, and the Common Cash Facility (CCF) Meeting, and disseminate Minutes of Meetings to internal stakeholders within UNRWA.

3. Administrative Duties:
– Responsible for the technical integrity, accuracy, timeliness and maintenance of all Palestine Refugees from Syria data in the Emergency module on the information management systems (i.e. RRIS and ActivityInfo), from error detection phase to error correction phase in collaboration with the Emergency Social Workers.
– Oversee Emergency Social Workers access privileges to system resources and data entry.
– Provide support and guidance for Emergency Social Workers in verifying and entering data of the PRS.
– Deliver training on operational database (RRIS and ActivityInfo) to users.
– Perform other tasks as assigned by supervisor.
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.

– Expertise in maintaining and/or designing information management systems and databases.
– Demonstrated IT software operations skills.
– Analytical and statistical skills.
– Demonstrated organizational and coordination skills.
– Integrity, professionalism and ability to work under pressure.
– Ability to work collaboratively and effectively in a multicultural environment.
– Ability to treat clients and with dignity, respect and confidentiality.
– Sensitivity to confidentiality of data.
– Demonstrated ability to handle sensitive situations diplomatically.
– Demonstrated experience in maintaining, administrating and/or designing databases.
– Demonstrated experience in data compilation and analysis.
– A bachelor’s degree in computer science, Business Administration, Data Analytics or other related discipline.
Job – Specific Qualification
– Experience in Microsoft Access, Microsoft Excel and Microsoft SQL is required.

Work Experience
– At least five years relevant experience in IT or Information Management work is required
– Excellent command of written and spoken Arabic and English.

Please list all languages that you know including your mother tongue and indicate your proficiency level from the drop-down list provided in the system considering the below:

If you possess a very good to excellent level of proficiency in English language, kindly indicate this as “Fluent” in your application.

If you possess a good level of proficiency in English language, kindly indicate this as “Confident” in your application.

If you possess a basic level of proficiency in English language, kindly indicate this as “Basic” in your application.

This job has expired.