Associate Communication Officer

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    VOLUNTEER
  • Posted:
    2 months ago
  • Category:
    Communication and Advocacy
  • Deadline:
    19/02/2024

JOB DESCRIPTION

assignment(s)

Open recruitment (advertised)

Advertisement end date:19/02/2024

General

Description of assignment title

Associate Communication Officer

Assignment country

Djibouti

Expected start date

01/05/2024

Sustainable Development Goal

17. Partnerships for the goals

Volunteer category

International UN Volunteer Specialist

Host entity

UNHCR

Type

Onsite

Duration

6 months (with possibility of extension)

Number of assignments

1

Duty stations

Djibouti

Details

Mission and objectives

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org). In line with its Global Communications Strategy, UNHCR requires skilled communications professionals to conceive and execute a range of activities that help us lead the narrative on forced displacement, generate empathy and mobilize action. This body of work spans communications strategy and coordination, news and media relations, multimedia content production, social media engagement, Goodwill Ambassadors and other influencers, public outreach and campaigns, fundraising, analytics and brand. UNHCR’s Associate Communications Officers need to cultivate a keen understanding of our target audiences—including an up-to-the-minute grasp of the methods and tone of voice that resonate deeply, win trust and spark quality engagement. They must be vigilant about editorial and journalistic standards, attentive to protection concerns and political sensitivities, and focused on communicating successfully with key demographics.

Context

The Associate Communications Officers’ functions, working relationships and skills specializations differ depending on language, location, grade, and whether they sit within a country operation, a regional bureau or the Global Communications Service. UNHCR’s primary target audiences include public, media and policymakers, while our main partners and influencers include peers and private sector, trusted figures and our own workforce. Some communicators will focus mainly on news and media relations, for example, while others will produce multimedia content, manage social media accounts or lead advocacy campaigns. Forging partnerships with media outlets that reach target audiences is a central role for all Associate Communications Officers. All Associate Communications Officers are expected to work strategically in support of UNHCR’s operational and communications objectives for their geographic area of responsibility (AoR) as well as global priorities. Communications approaches should reflect our core values as an organization that is caring, trustworthy, proactive, outcome-focused and responsive. This will reinforce UNHCR’s role as the lead agency that protects refugees, internally displaced and stateless people and mobilizes action to provide solutions

Task description

Within the delegated authority and under the supervision of The Representative or his/her designated mandated representative(s), the UN Volunteer Associate Communication Officer will: • Monitor news and popular trends to insert UNHCR’s messaging into ongoing conversations; identify key moments for proactive communications. • Support the supervisor in ensuring content created reaches maximum impact by developing strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels. • Closely monitor the implementation of communications projects and adjust accordingly. Benchmark the results of communications projects against set success indicators; build on communications successes. Additional duties for news and media roles: • Implement communications strategies, campaigns, events and other initiatives in support of UNHCR’s strategic objectives, including its need for leading share of voice on refugee and related matters, and ensure coverage of refugee situations in their country or region in global and domestic media. • Research, prepare, fact-check, edit and produce professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR’s communications channels, ensuring highest quality standards. • Draft media releases, statements and media briefing notes, and secure clearances, working in conjunction with relevant focal points and keeping sensitive to needs of both internal and external audiences. • Subject to the request of the Supervisor, act as a spokesperson for UNHCR, organizing press events, handling interviews requests and providing responses to requests from media relating to UNHCR and its work. • Engage with journalists and public audiences via social media channels. • Regularly provide ideas for communications initiatives and considered professional communications advice to senior staff of UNHCR. • Undertake missions and field trips with media and other official visitors in support of UNHCR and its work. • Actively maintain media relations for UNHCR, ensuring that media (and other important external stakeholders, such as governments, embassies, NGOs etc.) are briefed regularly on issues of importance to UNHCR, and have access to information and UNHCR expertise. • Ensure alignment with UNHCR’s global branding and messaging. • Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes. • Support the supervisor to draft communications between the country office and the Global Communications Service. • Support the supervisor in crisis communications work for the country within the AoR, alerting the GCS/News & Media Section’s crisis communications lead to risk issues and ensuring close coordination. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Eligibility criteria

Age

27 – 80

Nationality

Candidate must be a national of a country other than the country of assignment.

Requirements

Required experience

3 years of experience in Minimum 1 year of professional experience in journalism and/or communications, preferably at international level. Strong social media presence. Experience working on advocacy campaigns, working with goodwill ambassadors and other high-profile influencers. Experience with brand management, with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc. Experience reporting, writing, editing for magazines, newspapers and websites. Experience using digital asset management systems. Experience with digital analytics and performance reporting. Technical skills: • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Sound security awareness; • Have affinity with or interest in the communication field, volunteerism as a mechanism for durable development, and the UN System Functional skills: Required skills will vary according to the precise nature of the role, location, etc. but may include: CO-Digital content production CO-Editing CO-International Media Contacts CO-Journalism (incl. print, broadcast, photography, video, layout & graphics) CO-Preparation of key messages/talking points/speeches CO-Public Speaking CO-Spokesperson skills CO-Video production for digital platforms (including news organizations) IT-Web Content Management MS-Drafting, Documentation, Data Presentation

Area(s) of expertise

Communication

Driving license

Languages

French, Level: Fluent, Required English, Level: Working knowledge, Required

Required education level

Bachelor degree or equivalent in Bachelor’s degree in International Relations; Political Science; Communications; Public Information; Media Film / Video; or other relevant field.

Competencies and values

• Professionalism: demonstrated understanding of operations relevant to UNHCR Djibouti; technical capabilities or knowledge relevant or transferrable to UNHCR Djibouti procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNHCR Djibouti in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR Djibouti’s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

A small but important country, Djibouti benefits from its highly strategic location. With access to the Gulf of Aden and the Indian Ocean beyond, the country is a significant gateway to the Horn of Africa and the wider region of East Africa. Djibouti is reliant on this competitive advantage. Port, logistics and associated services remain the dominant economic activity. The country has limited natural resources, industry or agricultural potential. Nonetheless, it continues to post impressive results. In 2014, the economy achieved a growth rate of nearly 6%, according to estimates from the African Development Bank. While unemployment remains a challenge, this growth figure, coupled with a young and growing population, points to the strong potential of the country. Djibouti has a sub-tropical desert climate. It is hot and arid. The capital, Djibouti city, is one of the warmest and driest cities in the world. Djibouti is a unique country at the crossroad of the Horn of Africa and the wider region of East Africa. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in potentially hazardous conditions, involving physical hardship, are essential. The UN security level for Djibouti City is level 3,the temperature varies from 23º to 29º in January and from 31º to 41º in July. Annual rainfall ranges from 127 mm in the capital to 380 mm in the mountains. mountains. Local banking services are only available in Djibouti-City, and it is advisable to open a bank account. Djibouti. French, Afar, Somali and Arabic are spoken by the local population and the authorities. Flight availability is as follows: one weekly AIR France flights from Paris, daily flights with ETHIOPIAN Airlines from Djibouti to Addis Ababa, weekly flights with Turkish Airlines from Djibouti to Istanbul. It is also possible to rent private accommodation soon after a few days at the hotel. For taxis, it is advisable to use only those painted wite and green or those provided by your hotel. Make sure they know your destination and negotiate the fare before you start. We strongly recommended not to use buses, as they are poorly maintained and their operators even drive erratically, with no regard for the safety of passengers

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

This UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds

This job has expired.