Grade: GS5
GS Roster
Vacancy no.: 009-24 OPERATIONS ASSISTANT GS5 POS
Publication date: 22 February 2024
Application deadline (midnight Geneva time): 7 March 2024
Job ID: 009-24 OPERATIONS ASSISTANT GS5 POS
Location: PORT OF SPAIN
The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations. The ILO may only offer a contract to persons who have a valid residency status and work permit for Trinidad and Tobago.
The following are eligible to apply:
Internal candidates on RB (FT,WLT) contracts should not apply to this call.
The ILO values diversity among its staff and welcome applications from qualified men and women, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is $238,142.00 per annum.
This position is based in the Operations Unit in the Decent Work Team and Office for the Caribbean (DWT/CO), Port of Spain. This work unit provides operational support to the Office and by extension, the countries covered by the DWT/CO-Port-of-Spain.
As a team member, the incumbent provides a range of operational and administrative support services in an efficient, effective and client-oriented manner. These relate to the delivery of administrative and office support, HR, finance and travel and logistics, and require the use of the enterprise resource planning (ERP) system. The incumbent performs at a fully operational level, requiring correct application of established rules, regulations, policies, procedures and guidelines to recommend an appropriate course of action in the assigned area(s).
The position works under the supervision of the Senior Operations Officer. Supervision received is focused on the timeliness of process execution and the quality of outputs. The incumbent works with a moderate degree of independence. Work is reviewed for correctness in the application of applicable standards.
Internal contacts are with staff and managers in field offices, project locations and headquarters to provide operational and administrative support and to exchange information on specialized processes and procedures for the delivery of services. The incumbent liaises with diverse organizational units to initiate requests, obtain clearances, process and follow up on administrative actions.
External contacts are primarily with counterparts in UN agencies and other international organizations, embassies, permanent missions and concerned authorities to seek or provide information for the completion of pending issues. The incumbent also liaises with service providers to follow up on pending issues.
In accordance with the needs and priorities of the office where the position is located, the incumbent will provide services from among the following duties:
Where the position is the Assistant to the Director, along with performing a range of the above duties, the position will:
Completion of secondary school education.
Minimum of five years of general administration and office support work experience. Experience of working with an enterprise resource planning (ERP) system.
Excellent command of English. Working knowledge of another official language of the Organization (Spanish or French).
Knowledge of general office support and operational areas.
Awareness of the nature of ILO programme and activities.
Good knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office.
In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:
Efficiency in providing administrative support for the organization of meetings and other events.
Ability to search, retrieve and compile information from various sources.
Ability to adapt quickly to new software and systems.
Drafting skills.
Analytical skills and attention to detail. Ability to search, retrieve and compile information from various sources.
A high degree of discretion with sense of responsibility in dealing with confidential matters.
Interpersonal skills, tact and diplomacy when dealing with others.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs. The system provides instructions for online application procedures.
Evaluation may include a telephone interview with a recruiter, one or several written tests, including a Ms Office online test, and an interview with a hiring manager. ILO uses communication technologies such as Zoom and Ms Teams in the process of assessment and evaluation of candidates.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.