Business Transformation Officer CST II

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Management and Strategy
  • Deadline:


Programul Alimentar Mondial (WFP) este o organizație umanitară a ONU care oferă ajutor alimentar sub formă de numerar, certificate sau alimente comunităților afectate de război. În activitățile sale, PAM este ghidat de principiile umanitare ale neutralității, imparțialității, umanității și independenței. Bazându-se pe pasiunea, angajamentul și profesionalismul a celor 24.000 de angajați din întreaga lume, Programul Alimentar Mondial (WFP) lucrează în peste 123 de țări și teritorii pentru a livra alimente persoanelor strămutate de conflict sau afectate în urma dezastrelor. În plus, WFP ajută comunitățile afectate să găsească soluții radicale la numeroase provocări cu care se confruntă în timp ce își construiesc un viitor mai bun.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

🚩 Vacancy Announcement №:831781

📢 Job Title: Business Transformation Officer CST II

📌Type of Contract: International Consultant (CST) II

➡️ Unit / Division: Operations/Programme

📍 Duty Station: Chisinau, Moldova

➡️ Duration: 11 months (renewable)

⏰ Closing date: March 7 2024, midnight (Central European Time)

❗❗ This is an international position, open to applicants around the world. Moldovan citizens are not eligible to apply.

🔄 Successful candidates will be placed on the roster and rostered applicants may be contacted in the upcoming 12 months on an as-needed basis, for immediate opportunities.


The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

What will you do in this position?

Partner with the business to understand their vision, mission, needs and operating environment to transform business objectives into solutions exploiting IT capabilities.

Why work with us?

Since the beginning of the Ukraine refugee crisis in February 2022, WFP set up operations in Moldova to assist in the refugee response. To respond to the deepening vulnerabilities of the crisis-affected populations and to strengthen the government’s shock-responsive capacity, WFP has drafted a Transitional Interim Country Strategic Plan (T-ICSP), which outlines the activities in the country until August 2023. The TiCSP is likely to be followed by an Interim Country Strategic Plan (iCSP), with an anticipated duration of up to 2 years (end 2025.)

➡️ WFP is a 2020 Nobel Peace Prize Laureate.

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.

➡️ WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.

➡️ A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

➡️ WFP offers a competitive benefits package including salary, leave plus a medical insurance.

How can you make a difference?

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

TEC Operations
• Manage IT resources including networks, internet connectivity and remote access are fully functional and conform to the Global WFP standards.
• Provide technical support to users as needed with a key focus on technology as a service that enables high performance for staff.
• Participate in the development of plans, budgets, and policies, and lead the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.
• Manage the inventory of all CO technology assets with a strong focus on Responsible Asset Management as defined in Corporate Asset Management Policy
• Coordinate and prepare reports on IT/TC activities, investments, and costs, identifying trends/issues and proposing solutions to increase cost-efficiency.
• Develop technical specifications and tender documents, and manage contracts with service providers, to facilitate procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.
• Encourage effective coordination with other UN agencies to align activities and maximize possibilities of inter-agency collaboration in the field of IT/TC
• Provide advice to managers and users to resolve complex issues, understanding their needs and ensuring IT policies, procedures, systems, and tools are correctly applied to support them.
• Lead and motivate a small team, monitoring performance, providing coaching, training, and guidance to ensure appropriate development and enable high performance.
• Contribute to Emergency Preparedness and Response planning, providing technical recommendations and monitoring the management of risks so that WFP can maintain basic IT services and/or respond and deploy resources to affected areas at the onset of a crisis.

Digitalization and Social Protection

• Lead WFP Moldova’s engagements with the Ministry of Labour and Social Protection (MLSP) on Digitalization ensuring WFP remains a key contributor and enabler of the Ministry’s Digital Transformation agenda.
• Work closely with Social Protection teams internally and across various UN Agencies to formulate Digital Solutions that address Social Protection areas for the government.
• Engage with the Ministry of Labour and social protection on the process of Digitalization as part of the RESTART social assistance reform, ensuring WFP remains a key player throughout the lifecycle of the project.
• Provide regular updates to Country Office Management and Regional and Headquarters Counterparts on Digitalization Initiatives
• Provide advice to the Country Office (CO) Management on strategic TEC and Digitalization initiatives ensuring compliance with WFP Operational and Strategic Frameworks.

Data Management
• Enhance Data Management for the CO with a specific focus on building a Database for the Country Office to manage CO Data.
• Support CBT integrations with Local Finance Service Providers ensuring data is exchanged in secure manner and in line with corporate guidelines.
• Provide technical support to the CO on Beneficiary Data Management tools i.e. SCOPE and facilitate integrations that may be required that involve beneficiary data.
• Lead the implementation and upgrading of Digital Solutions that the CO relies on for the delivery of social assistance.
• Support the Country Office Digital Assistance Services leads in identifying requirements, operational design, budgeting, planning, and deployment of technology solutions and systems.

To join us in saving and changing lives, you have:

Education: Master’s degree in computer science, engineering or other relevant field, or a bachelor’s degree in the same fields with additional years of related work experience and/or training/courses.

Experience: With a master’s degree, at least 05 years of postgraduate experience in IT projects or in a related field or a bachelor’s degree with 07 years of experience in the same fields.

Experience supporting digitalization projects is required.

Language: Fluency in English is required (read, write, speak).

Before you apply…

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

We aim to achieve parity in our teams in Moldova. Qualified women applicants are especially encouraged to apply.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service

How do you apply…

To be considered, you are invited to apply via WFP’s recruitment portal. CV and cover letter must be submitted in English language.

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.

WFP Leadership Framework

These are the shared standards of behavior that guide how we work together to accomplish our mission.

Lead by example with integrity Obtain results and respect your commitments Foster inclusive and collaborative teamwork Apply strategic thinking Establish and maintain lasting partnerships
Lives the values of WFP and demonstrates humanity and integrity by setting an example of caring for others. Respect your commitments and adapt easily to change. Is open to all and collaborative and contributes to a culture of learning and personal development. Demonstrate commitment to gathering perspectives, analyzing options and risks, and proposing new ways of doing things. Establish and maintain external partnerships and collaborate with partners to achieve common goals.

Behavioral expectations vary depending on your rank and role/responsibility within WFP.


WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

This job has expired.