Location:

São Paulo, Brazil
Salary:

negotiable / YEAR
Job type:

FULL_TIME
Posted:

2 months ago
Category:

Management and Strategy
Deadline:

23/03/2024

JOB DESCRIPTION

Description

Position at Ashoka

About Ashoka

Ashokainvests in peoplewhoseetheworldnot as itis, but as itcouldbe;whoseektochange a brokensysteminsteadoflettingit continue. Wecallthem social entrepreneurs, and overthepast 35 years, wehavesupported more than 3,800 Ashoka Fellows as leading social entrepreneurs in 70 countries. Ourworkisbasedon a fundamental insight: Behindevery social innovation, there are human beings. Supportingthebestofthem, and connectingthemwith a networkofpeers, isthemosteffectivewaytobringabout social change. Ourvisionis a worldwhereeveryoneis a changemaker – a worldwhereeveryone has theskill and confidenceto drive social change and iscommittedtothegoodofall.

Diversityis a corevalue at Ashoka and in the [team]. We are passionateaboutbuilding and sustainingan inclusive and equitableworking and learningenvironmentforall Ashoka staff. Webelieveeverymemberofourteamenrichesourdiversitybyexposingusto a broadrangeofwaystounderstand and engagewiththeworld, identifychallenges, and todiscover, design, and deliversolutions.

About Ashoka Changemakers

Ashoka Changemakersisbuilding a global movementwhereanyone, anywhere, can takeactiontosolve a social problem inintheircommunity. Weworktobuildthismovementbysupporting social entrepreneurs, innovators, businessleaders, policymakers, and activistswho are changemaking, bydeliveringground-breakinganalysis, byacceleratingintrepreneurship, and creatingstrongpartnershipsthatwill drive themovement forward.

OurTheoryof Change

Muchlikewhatwedidwiththefieldof social entrepreneurship, we are seekingto drive a mindset shift in societybyhelpingpeopleseedifferently. To do this, we are takingcollectiveactionwithpowerfulplayers in education, government, and media who are equallydedicatedtoourEveryone a Changemakervision. Wecannotreacheverychildourselves, butbyactivating a carefullyselectedcross-cuttingnetworkofcollaborators, we can set in motionan irreversible shift towards a future whereeveryoneunderstandsthatempathy and changemaking are essentialto a child’ssuccess in growing up.

Role Summary.

TheExperienceDesign Manager at Changemakersplays a critical role in leadingthestrategy and executionof superior userexperiencesacrossourplatform and connectedservices.

Role Description

This position involvesoverseeingthe UX designprocess, fromresearch and insightstothedeliveryofwireframes, designs, and comprehensive user guides. Additionally, this role encompassesprovidingtechnicalsupportforourplatform, particularlyduringchallengeswhentheteam’scapacityisstretched. The ideal candidate willhave a deepunderstandingof UX designprinciples, extensive experiencewithtoolssuch as Figma, strongleadershipqualities, excellentcommunicationskills, and theabilitytoprovidetechnicalsupport and problem-solving.

Responsibilities

Strategic UX Leadership: Develop and implement UX strategiesthatalignwithChangemakers’ objectives, ensuring a seamlessuserexperience.
UX Research and Insights: Lead user data analysisto drive designimprovementsbasedonanalytics and userfeedback.
Design and Wireframing: Supervise thecreationofwireframes, page designs, and visual elements, ensuringadherencetodesignstandards.
Visual CommunicationDesign: Direct visual designinitiativestosupportcommunicationefforts, clearlyconveying new developments.
User Guides and Documentation: Managethedevelopmentofdetaileduser guides for Changemakers.com, improvinguserengagement and platformnavigability.
TechnicalSupport: Provideessentialtechnicalsupport, especiallyduringpeak times orchallenges, tomaintainplatformstability and addressuserissuespromptly.
Collaboration: Ensureeffectivecollaborationwithteammembers, fostering a culture ofinnovation and adherenceto UX principles.
QualityAssurance and StakeholderCommunication: Guaranteethatalldesigns and technicalsolutionsmeetprojectstandards and communicateeffectivelywithallstakeholders.
Innovation and ContinuousLearning: Explore and integrate new tools and technologiestoenhanceuserexperience and providetechnicalsupport.

Deliverables

In-depthuserexperiencereports and actionablerecommendations.
High-qualitywireframes and designsusingFigma.
Supportivevisualsforcommunication and marketing initiatives.
Comprehensive user guides and documentationforeaseof use.
Timelytechnicalsupportforplatformchallenges and third-partyintegrations.

Location

Brasil
India
Nigeria

SkillsMustHave

Leadership Skills
Communication Skills
Technical Support and Problem-Solving
Collaboration and Teamwork
Quality Assurance
Continuous Learning

Familiaritywith:

User Experience (UX) Design
UX Research and Analysis
Design Tools Proficiency (e.g., Figma)

OurTeam

OtherValues:

Creatorsofsolutions
Workwithintegrity and transparency
Lead withempathy
We are playful and havefun
Aneyefordiscovery, wonder, and innovation
Ownourleadership

Dynamics:

As partofour Ashoka global teamofteams, youwillinteractwiththe executive leadershipteam and entrepreneurial staff fromaroundtheworldwho are workingon a varietyofdifferentissueareas. Youwillworkcloselywithpartnership managers and an extended challengeteamtobringourchangemakereventstolife. Youwillalsohavemeaningfulinteractionswith global Ashoka colleaguesfromallovertheworld.

HiringProcess

A screening callwiththehiringmanager.

Team Interview withothermembersoftheteamyouwould be workingcloselywith.

An Ashoka CriteriaFit Interview totalkaboutyourentrepreneurial and changemakingexperiences, leadershipexperiences, new ideas, fitforAshoka’s culture, and more with a memberof a differentteam.

The steps above are for short-term, contract workers (12 months or less). To learn more about the full-time employee hiring process at Ashoka, please visit this page: Ashoka’s Hiring Criteria and Process | Ashoka | Everyone a Changemaker