About FHI 360:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

The FHI-360 managed, USAID Healthy Behaviors Activity, with its partners the Consortium of Action Aid Ethiopia; Zeleman Communications, Advertising, and Production; and Fraym, works to increase sustained adoption of appropriate health and nutrition behaviors in Ethiopia using evidence-based, theory-informed social and behavior change (SBC) strategies. It does so with the goal of contributing to reductions in unmet need for family planning (FP); reduced malaria-related morbidity and mortality, and its elimination; and improvements in maternal, newborn, and child health (MNCH) outcomes. It also supports other priority health needs related to nutrition; and emerging infectious diseases (EID), like COVID-19; GHSA and works to transform social and gender norms that impede healthy behaviors and drive poor health outcomes across health areas. We are currently seeking qualified candidates for the position of Cluster coordinator.

Duty station: Dessie Town, North Ethiopia

Job Summary

The Cluster Coordinator is responsible for implementing the USAID Healthy Behaviors Activity at Dessie, Sekota and Debre Birhan Zone and serves as the official fhi360 representative in the three zones. S/he is under the supervision of the Regional Technical Hub Lead and will liaison with the Dessie, Sekota and Debre Birhan Health Offices, project implementation woredas, and implementing partners (LIPs) in the three zones to provide technical support and backstopping. The cluster coordinator’s duties include organizing trainings, community mobilizations, and meetings at the zone levels and overseas woredas level project implementation, engaging in active communication and collaboration with the l Dessie, Sekota and Debre Birhan zone health offices, district health offices, and other pertinent partners, fostering networks and partnerships in the three zones , and making routine visits to woredas and kebeles to provide technical support and backstopping.

Duties and responsibilities

• Represent the Regional Tech Hub lead and the project and attend meetings at the zone levels and in similar forums.
• Coordinate The USAID Healthy Behaviors Activity’s training, community mobilizations, and meetings at the three zones and in the project implementation woredas with the direction and support of the regional Tech Hub lead.
• Engage in active communication and collaboration with Dessie, Sekota and Debre Birhan zone health offices, district health offices, and other relevant partners, including USAID-supported IPs.
• Strengthen networks and partnerships in the three zones and attend relevant government and partner meetings.
• Develop collaboration among different stakeholders.
• Provide support to Woreda health offices through routine field visits.
• Engage in supportive supervision and follow-up visits to project woredas to identify gaps and propose solutions.
• Provide technical assistance to local implementing partners.
• Support LIPs to timely process their financial reports and settle their advance payments.
• Upload field data on a timely basis with the support of regional MEL officers.
• Undertake other responsibilities as assigned by the supervisor.

Applied Knowledge & Skills:

• In-depth knowledge of concepts, practices, and procedures with providing technical support for research studies.
• Development of scope of work and deliverables for partners, consultants, etc.
• Broader knowledge of quality standards
• Proficiency with database management software and on-line search tools required.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write, and speak fluent English.
• Excellent organizational and analytical skills.
• Excellent and demonstrated project management skills.
• Ability to influence and collaborate with others.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.

Competencies:

There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

• Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
• Employees are expected to possess or have high potential for development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Decisions may cause delays and affect a work unit or area within a department.
• Identifies and raises issues to senior technical staff
• Networks with key internal and external personnel.
• Decision may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

• Determines methods and procedures on new projects and assignments.
• Serves as team lead and may mentor other lower-level personnel.
• May supervisor junior level staff.
• Typically reports to Deputy Chief of Party .

Education:

• Master’s degree in public health and other related fields

Experience:

• Master’s degree in public health and other related fields
• At least five years of experience in managing or coordinating health projects, preferably in FP, RMNCH and/or health promotion or behavior change communication,
• Three or more years of experience in a similar role at an international NGO is an advantage.
• Experience in practical fieldwork in collaboration with the Amhara Regional Health Bureau, the Desse Zone Health Office, and other government sectors
• Working knowledge on SBC and experience working with the Regional Health Bureau are added advantage.
• Functions as the coordinator with oversight of project technical deliverables, and team management
• Good planning and organizational skills.
• Ability to maintain effective working relationships with all levels of staff and other stakeholders.
• Works closely with the team to ensure project implementation remains technically sound and adheres to the project strategy and standard operating procedures (SOP’s).
• Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
• Monitors project deliverables and reports to supervisors.
• Leads technical project activities and sub activities and assists with project implementation.
• Project management experience is mandatory,
• Experience designing and implementing capacity building programs and SBC.
• Ensures project activities are on track with work plans, with technical expertise informing project implementation.
• Ensure smooth operations management.

Language Requirements

• Candidate must have full professional proficiency (written and verbal) in English and Amharic Language. Other south Ethiopia language is an addition.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% – 25%

NB. FHI 360 doesn’t accept recruitment fees at any stage of the recruitment process.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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