• Function title: Expert – Collection of Air Navigation Charges
• Reference: NOC-CF-2024-AD/762
• Location: Brussels
• The selected candidate must reside either at this location or within a reasonable proximity that allows for the satisfactory execution of their duties – Information about living in Brussels
• Nature of competition: Internal and external competition
• Applicable regulations: Staff regulations governing officials of the EUROCONTROL Agency
• Type of post: Administrator
• Job level: AD6-AD9 – Check salary simulations for the basic grade
• Generic job title: Expert
• Number of posts: 1
• Duration of appointment: 5 Year(s) – extension or conversion of the contract is possible – see “Useful information” section
• Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security policies
• Directorate/Service: CF/CRCO – Central Route Charges Office Division
• Working arrangement: Hybrid work (A blend of onsite and remote work). Please note that EUROCONTROL does not offer full-time remote working arrangements.
• Competition publication date: 14/03/2024
• Competition closing date: 11/04/2024 (23:59 Brussels time)
• Reserve list: Applicable – See details in the “Useful information” section

Your team

Within the Directorate Central Route Charges Office and Finance, the Central Route Charges Office delivers high quality pan-European route charges services as well as other navigation charge services on request, meeting the needs of States, ANSPs and airspace users by delivering quality, cost-effective services.

Your role

Your role will be to:

• Support the Head of Collection in the day-to-day service activities and ensure that it continuously delivers in compliance with the Financial Regulations and agreements in place.
• Handle and negotiate complex cases of non-payment, rescheduling of debts, enforced recovery measures in coordination with national administrations, ANSPs and the EUROCONTROL Legal Service, settlement with aircraft owners, as well as reorganisation and liquidation cases.
• Monitor service’s performance, identify areas of further development, and optimise existing operational processes.
• Perform risk assessments in connection with the collection of charges and implement internal controls to mitigate such risks.
• Contribute to the improvements of the collection information system by coordinating the needs with the technical teams, defining functional requirements and performing validation tests.
• Produce and present as needed working papers and reports for the enlarged Committee for Route Charges and its sub-groups, and participate in meetings, working groups, etc.
• Advise and provide recommendations on recovery matters as needed.
• Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• University studies of at least 4 years in Law. Holding a Master would be an asset. A specialisation in Corporate or Aviation Law would also be an asset.
• Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• A minimum of 3 years of relevant working experience.
• Experience in legal or credit management related activities.
• Experience in corporate and financial matters or litigation proceedings or bankruptcy proceedings.
• Experience with business intelligence / reporting tools would be an asset.
• Knowledge or understanding of the air navigation charges legal framework.
• Result focus: you ensure the achievement of shared goals.
• Influencing: you tailor your style and approach to influence others.
• Quality focus: you set and foster high quality standards.
• Teamwork: you foster teamwork.
• Problem solving: you anticipate and solve business issues.
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1/C2. The selected candidate will be required to become basic users of French at level A1/A2 before the end of the probation period. Knowledge of other European languages (such as German, etc) would be an asset.
  The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• The selected candidate will be offered a contract of 5 Year (s) pursuant to the provisions of the Staff Regulations governing officials at EUROCONTROL. The contract may be renewed up to a maximum of 9 years or converted into an undetermined contract. Before being established in the post, the selected candidate will be requested to provide certified copies of their degrees and successfully serve a probationary period of 9 months.
• Internal candidates
  If selected, the person will keep their current type of appointment duration (undetermined or determined).
  The internal staff member with a determined contract will be offered, in principle, an appointment for 5 Year(s) with a maximum total duration of 9 years.
• The successful candidate shall be appointed at the grade set out in this vacancy notice, or if a group of grades has been published for a job level, in principle at the basic grade of the published job level.
• Candidates declared suitable who are not selected for the post will be placed on a reserve list for similar roles. The reserve list will be valid for one year from the closing date of applications.
• Information on salary and benefits can be found on our Careers site
• EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should go to our Careers site and read the tips on how to apply.