Job Description

Your responsibilities

Join CERN’s IT Fabric group and participate in development of the video conference room service, which is used on daily basis as a pillar of international collaboration of several thousands of scientists from all around the globe. The video conference team manages almost 200 on-site conference rooms installed with heterogeneous audio/video remotely operated equipment and integrated with Zoom and Indico collaboration platforms.

Your role as a Software Developer / Engineer will be to implement a comprehensive audio/video equipment monitoring system for all these rooms allowing the repair and maintenance team to proactively identify issues and address them in a timely manner and thus improve the support for the user community.

Your responsibilities will include:

• Design, development and maintenance of monitoring software to be implemented in Python on a Linux plaftorm.
• Service deployment, configuration and operation of the monitoring platform using Openstack and Puppet.
• Implementation of a graphical user interface to the monitoring system data using the CERN IT provided Grafana.
• Integration with the ServiceNow platform for reporting incident/alarm events.

In order to fulfil the above role the following skills and knowledge will be necessary: * Experience with Audio/Video conferencing equipment.

• Knowledge of A/V equipment supported monitoring interfaces (eq: SNMP).
• Demonstrated experience in software development (Python, shell scripting, C, …) and systems integration.
• Initial experience with configuration and management of computing systems running MS Windows and Linux (Red Hat Enterprise Linux or compatible).
• Fluency in English, and the ability to work in French would be an advantage.

Your profile

Skills and/or knowledge

• Experience with AV equipment supported interfaces, e.g. SNMP.
• Demonstrated experience in software development and systems integration: Python, C, shell scripting.
• Service deployment, operation and configuration management.
• Installation, configuration and administration of computing systems running Windows or Linux: RedHat Enterprise Linux or compatible.
• Experience with AV equipment.
• Fluent in English, the ability to work in French would be an advantage.

Eligibility criteria:

• You are a national of a CERN Member or Associate Member State.
• By the application deadline, you have a maximum of two years of professional experience since graduation in Computer Science (or a related field) and your highest educational qualification is either a Bachelor’s or Master’s degree.
• You have never had a CERN fellow or graduate contract before.
• Applicants without University degree are not eligible.
• Applicants with a PhD are not eligible.

Additional Information

Job closing date: 14.04.2024 at 23:59 PM CEST.

Job reference: IT-FA-HCT-2024-49-GRAE

Contract duration: 24 months, with a possible extension up to 36 months maximum.

Target start date: 01-September-2024

This position requires:

• A valid driving licence.

What we offer

• A monthly stipend ranging between 5119 and 5631 Swiss Francs (net of tax).
• Coverage by CERN’s comprehensive health scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
• Depending on your individual circumstances: installation grant; family, child and infant allowances; payment of travel expenses at the beginning and end of contract.
• 30 days of paid leave per year.
• On-the-job and formal training at CERN as well as in-house language courses for English and/or French.

About us

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world’s largest and most complex scientific instruments, they study the basic constituents of matter – fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Diversity has been an integral part of CERN’s mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success.