Communications and Knowledge Management Officer
JOB DETAIL
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The Communications and Knowledge Management Officer will provide effective and efficient communication, knowledge management and program assistance to the program team under the Regional Water Programme. S/he will be responsible for smooth operations of related communication tasks within the Programme work unit and will work closely with the Regional Programme Manager ensuring that all project communication requirements are met on time and in accordance with allocated budgets. She/he will backstop communication requirements of other projects where necessary.
The Communications and Knowledge Management Officer is expected to contribute to and implement a wide range of communications strategies and activities, according to the needs of the water programme, and other projects implemented in the office. The deliverables of the Communications and Knowledge Officer is to contribute to the successful visibility, knowledge, and impact of the programme interventions. The Communications and Knowledge Management Officer is expected to work independently on a variety of activities, with minimum supervision, to translate communications strategies into concrete actions and deliverables, and drive their implementation. Communications functions and responsibilities will include:
-Develop and implement communications strategies and workplans for the program.
-Provide brand and communications quality control, ensure adherence to the communications guidelines and protocols.
-Produce high quality communications products in a range of formats including publications, brochures, policy briefs, web stories, press releases, multimedia content, social media content.
-Oversee and manage production processes (including external contractors), where needed.
-Provide communication support for events, including managing media relations, co-managing virtual platforms, producing audio-visual material as needed and developing content for the communications channels and platforms.
More specifically, the roles and responsibilities of the Communications and Knowledge Management Officer are as follows:
Strategy and Workplan Development
• Craft and execute detailed communication strategies and work plans tailored to amplify the water programme’s visibility and impact. This includes aligning these strategies with the overarching goals of the organisation and ensuring a coherent brand voice across all platforms.
• Implement quality control measures and adherence protocols to maintain the integrity of the brand. This involves regular reviews of all communication materials to ensure they meet the highest standards and are consistent with organisational guidelines.
Project Support and Coordination
• Lead the creation, editing, and final production of a diverse range of knowledge products, ensuring they are insightful, accurately represent the program’s achievements, and adhere to the IUCN’s style guides.
• Actively support project partners in enhancing their communication strategies, focusing on community engagement and maximizing visibility during key events and opportunities.
• Coordinate communications activities, ensuring seamless collaboration with program partners, IUCN offices, donors, and third parties.
Content Development and Digital Engagement
• Manage the end-to-end process of content creation for digital platforms, including websites and social media, ensuring content is engaging, up-to-date, and strategically aligned to enhance programme visibility and stakeholder engagement.
• Take the lead in organizing and promoting programme-specific events. This includes creating compelling promotional materials and utilising digital platforms to engage a wider audience and increase participation in both virtual and physical spaces.
Knowledge Management
• Coordinate efforts to capture, manage, and share knowledge within the organization, enhancing the program’s learning environment and ensuring key insights are accessible to all stakeholders.
• Oversee the creation, editing, and dissemination of key knowledge products, ensuring consistency with our branding and communication standards.
Media Relations
• Develop and maintain productive relationships with media outlets to enhance program visibility. This includes managing all aspects of media relations, from press release distribution to co-managing virtual event platforms and ensuring consistent, positive coverage of program initiatives.
Partnerships Support
• Network and liaise with partners and potential partners, developing and maintaining partnerships and strong relationships across all sectors (including the private sector).
• When required, represent IUCN and maintain good working relationships among the international and local NGO community in the basins, among community leadership structures and community-based organisations.
• Co-investment and developing new proposals.
• Play a role in identifying funding opportunities and the development of concept papers and proposals.
Procurement and Admin Support
• Oversee procurement of communication equipment, supplies, and services, ensuring compliance with IUCN’s Internal Control System procedures.
• Assist with programme procurement for external service providers, maintaining a rigorous inventory of programme assets and acting as liaison for all communication and knowledge management matters across units.
| • EDUCATION & WORK EXPERIENCE: • Background in the science of communications or any other relevant fields. • Proven record of accomplishments working in communications, management of events and campaigns implementation. Experience in the field of environment and/or in the context of large organisations would be an asset. • University degree, in communications/marketing/journalism/PR or related field; and at least 5 years of relevant experience working at a professional level. • Experience in managing and implementing communications programs, experience with CMS and social media best practices. • Knowledge of graphic design, photography, and video editing best practices a strong advantage • Excellent writing, and editing skills; strong attention to detail. • Resourceful; ability to take initiative, exercise good judgment, think laterally and resolve complex issues in a dynamic and changing environment. • Excellent planning and organising skills, with exceptional attention to detail and ability to cope with varied workload and flexible working hours, and able to work independently. • Ability to work effectively in a multicultural environment with sensitivity and respect for diversity; Adheres to IUCN’s core values of transparency, inclusiveness, professionalism, and accountability. • Work experience in Mozambique is advantageous. LANGUAGE REQUIREMENTS: |
Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the “Apply” button.
Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.
Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/
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IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.
Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.
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Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.
