Title of Assignment: Training Specialist – Support for IPTIs Program’s projects in Arabic and French

Name of unit/sector: WIPO Academy

Place of Assignment: Remote working (full-time)

Expected duration of assignment: June 03 to December 31, 2024

1. Background and Objective of the assignment

The WIPO Academy Intellectual Property Training Institutions (hereinafter, IPTIs) Program aims at creating and consolidating national/regional self-sustaining training infrastructure and capacities to build IP knowledge and skills on the ground. The current support provided by the IPTI Program benefits a total of 64 countries, under the following three pillars:

• Establishment of new IPTIs, through:
  • training their future trainers;
  • setting up a Business Plan;
  • supporting the curricula development and piloting of future courses to be offered;
  • establishing an IPTI Library;
  • building the IPTIs’ digital presence.
• Joint cooperation projects with established IPTIs (currently 19) to support them in their current capacity-building needs;
• Collective services offered for the benefit of all IPTIs.
• Capacity-building projects aimed at leveraging IP to support creativity, innovation, and entrepreneurship, including within WIPO’s Build-Back Package

In this context, the WIPO Academy needs support on the implementation of e-learning projects, instructional design, and curricula development aspects of the abovementioned activities, particularly for projects in Arabic and French-speaking countries.

2. Tasks / services

The Contractor will, by December 31st, 2024:

(a) Provide pedagogical support and advice for IPTI projects and activities implemented by the team;
(b) Advise and support external and internal personnel in the design, development and/or updating of instructional designs and Program documents.
(c) Contribute to the development of e-learning resources and identification of resources previously developed under ongoing or completed IPTI Projects, which could be utilized for new projects to be implemented;
(d) Assist in the planning, organization for synchronous training activities through WIPO’s accredited video-conferencing platforms, and provide technical and pedagogical  support before, during and after their execution, including but not limited to managing file storage, assisting participants and speakers with advanced conferencing tools such as breakout sessions and polls, among others;
(e) Provide assistance for asynchronous training activities on the LMS IPTIs training spaces, including

(i) creating, maintaining and administrating the LMS IPTIs training spaces.
(ii) creating and updating learning materials and activities.
(iii) send communications to keep participants and speakers informed about the activities to be carried out.
(iv) grading participants.
(v) supporting registration of participants (trainers) and experts into the respective IPTI space;
(vi) liaising with participants (trainers) and experts addressing and resolving any administrative and technical aspect of the training activities, ensuring that learners receive quality on-line assistance;
(vii) ensuring that questions/discussions are properly addressed by the responsible experts;
(viii) reporting any e-mail and/or discussion forum communication outside the context of the training activities;
(ix) receiving training on course administration methodologies and use of Academy’s e-learning platform according and its WIPO IT security standards.

(f) Assist in the regular update of the IPTIs digital spaces’ content;
(g) Contribute to data collection and statistics processing, as well as record and report attendance and general training results;
(h) Support the Training Officer in other assigned tasks, and perform other duties, as required.

3. Reporting

The Contractor will be under the supervision of the Counsellor and the Training Officer of the WIPO Academy IPTIs Program.

Profile 

The contractor should be a motivated professional, with the following experience, skills, and competencies.

Education

• University degree in a relevant field (Pedagogy, Educational Technology, or a related field).
• A certification in project management or e-learning management is an asset.

Experience

• Minimum of 5 years of relevant work experience in instructional design for digital environments (e-learning).
• Experience in the administration of LMS, preferably Moodle.
• Experience working with Articulate.
• Experience providing support for online events and managing Video-Conferencing tools is desirable.

Languages

• Excellent written and spoken knowledge of English, Arabic, and French.

Job-related competencies

• Excellent interpersonal skills, including the ability to communicate effectively, build lasting relationships and working as a team.
• Strong organizational and time management skills with the ability to work quickly and accurately (attention to detail) with independence and initiative.
• Problem-solving oriented with high degree of flexibility and creativity, resourceful.

4. Duration of contract and payment

The contract will start on June 03 to December 31, 2024.  The applicant shall provide an indication of their remuneration expectations in Swiss francs (daily rate). The contract might be renewed upon satisfactory performance and availability of funds.