The FHI 360 Global Connections (GC) team designs and implements high-level, innovative international exchange, scholarship, and training programs for emerging leaders from around the world and across a wide range of disciplines and sectors. These programs support the development of change agents and contribute to social, economic, and community growth through professional, youth, cultural, and sports exchanges; English language acquisition and teacher training; leadership development; scholarship and fellowship programs; academic exchanges and partnerships; technical assistance; and institutional and individual capacity building.

The Department Director is responsible for developing and managing a portfolio of projects that contribute to attaining Departmental, business office, and organizational objectives for growth and sustainability. The Department Director is responsible for the short- and long-term strategic planning and development of new project activities, the creation of an effective organizational structure for project management and implementation; engagement in organization-wide leadership and governance activities; and liaison with all key clients and donors supporting the work of the Department. The Department Director reports to the Director of U.S. Programs and is a member of the U.S. Programs Leadership Team and the Operations Leadership Forum.

Responsibilities/Essential Job Functions:

Department management

• Develops and implements a consistent vision for the department with an emphasis on results, high quality management and technical implementation, and effective engagement of clients and stakeholders across the portfolio.
• Fosters innovation and drives adoption of evidence-based practices.
• Provides technical quality oversight through direct oversight, experience sharing, technical assistance, and mentoring. Ensures high client satisfaction and cost-efficient, compliant, and on-budget project implementation.
• Has regular meetings with GC project directors and senior staff to gauge client satisfaction, troubleshoot, and plan future project growth and activities.
• Participates in periodic meetings with clients to evaluate performance and discuss future role(s) on project activities.
• Meets regularly with GC staff to determine compliance with FHI 360 internal systems, as well as with client deadlines and requirements.
• Works with project directors to review reports/deliverables and ensure timely submission.
• May serve as acting project director during new project start-up or during periods of transition.
• Represents the Global Connections portfolio at U.S. Programs Leadership Team and Operations Leadership Forum meetings and ensures strong coordination and alignment between Global Connections and the organization.
• Participates in broader organizational meetings regarding policies, procedures, and operational protocols.

Financial management

• Maintains an overall governance and understanding of FHI 360 financial systems.
• Works with U.S. Programs business manager, GC finance team, and FHI 360 financial services to establish effective, stream-lined policies and procedures for managing, monitoring, and reporting on financial activities.
• Works with GC finance team to develop and review annual departmental G&A budget and revenue projections.
• Oversees a portfolio of 15-20 active projects, annually, ranging in contract value from $50,000 to $26 million.
• Works with diverse funders, including U.S. Department of State Bureaus, U.S. Embassies, other USG agencies, foundations, and the private sector.

Strategic management of departmental growth

• Directs short- and long-term strategic planning to ensure growth and viability of the department’s project portfolio in alignment with organizational priorities.
• Contributes to business office and organizational strategic planning to ensure that the GC portfolio complements and supports broader business development activities.
• Maintains and expands a robust portfolio of active projects through client and stakeholder engagement, business development, high quality project implementation, and thought leadership.
• Provides senior level oversight and guidance for capture management and proposal design.
• Identifies and secures funding for and launches new strategic products and services in line with strategic objectives and planning.
• Leads efforts to secure funding from foundations and the private sector.
• Works with organization’s strategy and communications teams to ensure visibility of GC’s project work and expertise.
• Spearheads efforts to maintain and strengthen Global Connections’ reputation for thought leadership through learning events, publications, presentations, and technical initiatives.
• Cultivates a network of partnerships with other relevant stakeholders including government funders, the private sector, academic institutions, researchers, and implementation partners.
• Builds a strong team of technical experts to focus on current project activities and engage in planning for future portfolio growth.
• Demonstrates an understanding of FHI 360 institutional goals and strategies, interprets how GC’s mission fits within those goals and strategies, and effectively articulates that message to staff, funders, and beneficiaries.
• Engages in and encourages internal FHI 360 cross-departmental collaboration and cooperation across business units and sectors.
• Ensures safeguarding is effectively integrated into project design and implementation, including for program participants, stakeholders, and FHI 360 staff.

Staff development

• Engages and motivates GC staff to meet project, department, and business unit mission and objectives.
• Hires and retains well-qualified, highly motivated project directors and technical leads. Directly supervises a team of 8-10 direct reports.
• Manages a departmental team of over 100 full-time U.S.-based staff working in a hybrid model.
• Works with Human Resources to identify and manage staffing and performance issues, as well as opportunities for job progression.
• Nurtures an inclusive and collaborative leadership team that is receptive to diverse persons and perspectives.
• Creates an environment of collaboration, teamwork, and high staff morale.
• Supports organization’s commitment to Diversity, Equity, and Inclusion by, among other things, creating safe spaces for others to speak up without fear of punishment or humiliation; demonstrating openness to and respect for all; addressing personal impacts of bias, regardless of intent; and treating all people equitably.
• Provides staff professional development and facilitates diverse and rewarding work opportunities.
• Mentors senior staff, ensuring a pathway for professional growth and advancement.

Education:

• Master’s Degree or its International Equivalent (Education, International Affairs, International Development, International Management, or Related Field)
• Project Management (PM) Certification preferred.

Experience:

• A minimum of 15 years’ experience with project management principles and practices.
• Proficient with applicable rules, regulations, and policies associated with USG-funded international programs and non-governmental organizations (NGOs).
• Experience with U.S. Department of State funded programming, including the Bureau of Educational and Cultural Affairs (ECA), Regional Bureaus, and U.S. Embassies.
• Demonstrated experience in international exchange, scholarship, university partnerships, and/or training program management.
• Experience in leading and managing complex projects that are strategic in nature and national/international in scope.
• Experience in forward-thinking strategic and business planning and sound business leadership, ensuring compliance, operational and cost efficiency, successful business development, and technical excellence.
• Experience with financial analysis, budgeting, financial management of programs, and establishing operational standards.
• Strong people management skills with a record of recruiting, hiring, supporting, and mentoring high performing, diverse and inclusive teams.
• Experience working with foundations and private funders preferred.
• Experience working with participants/programs with complex implementation contexts, countries with restrictive governments, and conflict/post-conflict environments, including the incorporation of best practices for safety and security as well as mental well-being.
• Excellent writing and presentation skills.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% – 25%

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: $190,000 – $232,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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