Pour chaque enfant…

L’UNICEF travaille dans certains des endroits les plus difficiles du monde, pour atteindre les enfants les plus défavorisés de la planète. Pour sauver leur vie. Pour défendre leurs droits. Pour les aider à réaliser leur potentiel.

Dans 190 pays et territoires, nous travaillons pour chaque enfant, partout, chaque jour, afin de construire un monde meilleur pour tous.

Et nous n’abandonnons jamais.  On compte sur vous ? | UNICEF – YouTube

How can you make a difference?

L’ associé(e) à l’Information, Communication et Technologie effectue des activités procédurales et certaines activités spécialisées relatives aux systèmes ICT de l’UNICEF, qui comprennent l’administration des ordinateurs de bureau et l’exploitation des serveurs. Les activités spécialisées concernent généralement l’installation et la configuration de routine des composants des systèmes ICT et l’orientation des utilisateurs. Les activités procédurales comprennent tous les autres processus qui peuvent ne pas nécessiter l’application d’une formation et de connaissances

Résumé des principales fonctions/responsabilités :

• Support général ICT
• Administration ICT minimal

Les détails sont dans le JD ci-joint ICT Associate G-6.docx

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: Un diplôme de l’enseignement secondaire est exigé, complété par une formation formelle en informatique, en systèmes d’information, en télécommunications ou en ingénierie.

Un certificat de Foundation ITIL ou une certification équivalente en matière d’assistance à la clientèle est un atout.
*Pour ce poste, une licence délivrée par un établissement universitaire reconnu dans un domaine pertinent peut remplacer trois années d’expérience professionnelle. Une maîtrise peut remplacer deux années supplémentaires.

• Work Experience: Une expérience professionnelle pratique d’au moins six ans dans le domaine des technologies de l’information, nécessitant des méthodes systématiques de dépannage et de résolution des problèmes, est requise.

Une expérience de l’assistance aux utilisateurs de produits et services informatiques et de l’utilisation d’applications et d’outils de diagnostic est requise.

Une expérience pratique de la fourniture d’une assistance et de services techniques et commerciaux à la clientèle est requise.

Une expérience pratique et une connaissance pratique de diverses plates-formes et applications informatiques sont requises.

• Skills (optional):

– Bonne connaissance de la réglementation, des règles et des procédures de l’UNICEF en matière de TIC, ainsi que des systèmes et des applications.

– Bonne connaissance pratique des systèmes informatiques, y compris des logiciels des systèmes d’exploitation des micro-ordinateurs (par exemple Windows), du matériel et des logiciels d’application, ainsi que d’autres équipements de bureautique.

– Capacité à comprendre les données et à utiliser efficacement les systèmes de bureautique pour leur saisie et leur extraction.

– Capacité à fournir une orientation en cours d’emploi aux clients.

• Language Requirements: La maîtrise du français est requise.

The following desirables:

• Expérience professionnelle dans les pays en développement et/ou connaissance des situations d’urgence.
• Language: La connaissance de l’anglais opérationnel et d’une langue locale est un atout.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others [add the 8^th competency (Nurtures, leads and manages people) for a supervisory role].

Familiarize yourself with our competency framework and its different levels.

[Remove below text if not a child safeguarding elevated risk role]

[If applicable] This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is: a role with direct contact with children, works directly with children, or is a safeguarding response role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable [Insert candidates from targeted underrepresented groups] are encouraged to apply.

[Remove the below text if not applicable]

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

[Remove and adapt the below text if not applicable]

[CO/ HQ specific: visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.