Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. We support children’s rights from birth until they reach adulthood and we enable children to prepare for – and respond to – crises and adversity.

We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. In Zimbabwe, we have been building powerful partnerships for children for over 31 years. Plan International operates an equal opportunities policy and actively encourages diversity.

Reporting to the Country IT Specialist, the Information and Technology graduate Intern,will be able to gain experience and exposure in the practical aspects of their respective areas of study.

Key responsibilities

• IT Incident Management – Responsible for the effective implementation of the IT incident management process and carries out corresponding reporting.
• Information Technology (IT) Service Operation and Support – receive, register, classify and ensure resolution of all IT service support requests.
• IT Service Availability Management – responsible for defining, analyzing, planning, measuring and improving all aspects of the availability of IT services.
• Provide IT expertise to communities that the organization works with. (IT as a medium of development).
• IT Problem Management – responsible for managing the lifecycle of all problems.
• IT Information Security – responsible for ensuring the confidentiality, integrity and availability of the organization’s assets, information, data and IT services.
• Provides support in corporate system implementation through related capacity building training interventions to PU staff and providing required support to users.
• Promote and abide by internal policies and procedures including but not limited to child protection policy, gender equality policy, code of conduct and mandatory reporting responsibility.

Entry qualifications and experience

• A recent graduate with a degree or equivalent in Information Technology, Information Systems or Computer Studies.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
• Strong computer skills in a Microsoft Windows/Office environment.
• Strong analytical skills.
• Ability to maintain a high level of confidentiality.
• Knowledge of Child Protection, community participation and partnership.

PLAN INTERNATIONAL’S VALUES IN PRACTICE

We are open and accountable

1. Promotes a culture of openness and transparency, including with sponsors and donors.
2. Holds self and others accountable to achieve the highest standards of integrity.
3. Consistent and fair in the treatment of people.
4. Open about mistakes and keen to learn from them.
5. Accountable for ensuring we are a safe organization for all children, girls & young people.

We strive for lasting impact

1. Articulates a clear purpose for staff and sets high expectations.
2. Creates a climate of continuous improvement, open to challenge and new ideas.
3. Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
4. Evidence-based and evaluates effectiveness.

We work well together

1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2. Builds constructive relationships across Plan International to support our shared goals.
3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4. Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1. We empower our staff to give their best and develop their potential.
2. We respect all people, appreciate differences and challenge equality in our programs and our workplace.
3. We support children, girls and young people to increase their confidence and change their own lives.

Interested candidates who meet the above requirements are required to submit their curriculum vitae & cover letter outlining their suitability for the position. A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This position is open to Zimbabwean nationals

Location: Harare and Mutoko

Type of role: Fixed Term Contract

Closing Date: 22 May 2024

Please note that Plan International will never send unsolicited emails requesting payment from candidates.