Short Description

Vacancy Announcement

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WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

JOB PURPOSE

The World Food Programme (WFP) is actively seeking a highly skilled candidate for the role of Business Support Associate. This position entails performing front office management functions and overseeing a wide range of business support services, including specialized tasks such as organizing and coordinating the work of WFP management and the head of the program on a daily basis. We are specifically looking for candidates who possess exceptional capabilities and a track record of excellence in this field.

Job Title: Business Support Associate

Grade: GS-6

Type of contract: fixed term appointment

Duration: one year (with possibility of extension)

Duty Station: Phnom Penh, Cambodia
Vacancy Number: One

Date of Publication: 17 May 2024

Deadline of Application: 30 May 2024

This vacancy announcement is for Nationals from Cambodia Only.

TERM AND CONDITIONS

WFP offers a competitive benefits package including salary, pension, leave plus a medical insurance.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide dedicated executive assistant support.
2. Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.
3. Actively seek and use feedback to improve business processes and procedures.
4. Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
5. Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies. Also keep following up and remind according to deadline.
6. Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
7. Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
8. Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
9. Provide a full range of complex business support services to staff to contribute to the effective functioning of business operations.
10. Provide advice, support and/or training to junior support staff in the provision of business support services, in order to support their learning in providing business support.
11. Coordinate the tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.

OTHER SPECIFIC JOB REQUIREMENTS

• Translate documents or letters from Khmer into English and vice versa to Management and other units when requested.
• Monitor and update management meeting calendar, both for Country Director and Deputy County, also to check available schedule for virtual meetings requests from UN agencies or outside countries.
• Arrange transport in and out of the countries with internal procedure.
• Arrange meetings, events, both internal and external arrangement according to the request.

• At least six years of secretarial experience, some of which should have been at a senior secretarial level.
• Specialized knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• Good communication and interpersonal skills in order to provide specialized business support services to a wide range of individuals.
• Ability to analyze and interpret financial data and monitor budgets.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialized services.
• Ability to build relationships with a variety of individuals across functions and maintain confidentiality.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.
Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills: :

• Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• Good communication skills in order to provide specialised business support services to a wide range of individuals.
• Ability to analyse and interpret financial data and monitor budgets.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialised services.
• Ability to build relationships with a variety of individuals across functions.
• Experience in coordinating the work of others and self and training and supporting others.
• Ability to maintain confidentiality.

Language: Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language is an asset.

All WFP Employees are expected to demonstrate the competencies and standards of behavior aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:

1. Leading by example with integrity,
2. Driving results and delivering on commitments,
3. Fostering inclusive and collaborative teamwork,
4. Applying strategic thinking,
5. Building and maintaining sustainable partnerships.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Request for Disability related Reasonable Accommodations:

It is important to WFP to create an accessible and inclusive workplace for everyone. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

WFP is global.inclusion@wfp.org to advise us of any disability related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs.committed to an accessible, inclusive recruitment process. Please contact us at

This email is only to be used for any disability related accessibility requirements and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered a formal application and will not receive a reply from WFP.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

WFP’s mission is to help the world achieve Zero Hunger by 2030 as per Sustainable Development Goal (SDG) 2. It works to ensure that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Through the country strategic plan 2024-2028 will contribute to Sustainable Development Goals 2 and 17 as well as to strategic outcomes 1 and 4 of WFP’s strategic plan through the following three country strategic plan outcomes:

• By 2028, systems are strengthened for people in Cambodia, particularly women and others most at risk of being left behind, to benefit from improved nutrition, education, and social protection.

• By 2028, food systems and disaster management systems in Cambodia are strengthened to better support the livelihoods, climate adaptive capacity and ability to manage shocks of people in hazard prone areas.

• Crisis-affected populations in Cambodia are able to meet their food, nutrition and other essential needs during and after crises.

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.