Communications and Reporting Analyst

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    CONTRACTOR
  • Posted:
    2 months ago
  • Category:
    Audit and Oversight, Communication and Advocacy, Evaluation
  • Deadline:
    01/06/2024

JOB DESCRIPTION

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustices of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and the planet. Learn more at undp.org or follow at @UNDP.

UNDP in The Gambia is working to strengthen and provide a broad response to the people of The Gambia’s aspirations for a transparent, accountable, and responsive transition to democracy. Increasing citizen engagement and, in particular, the active participation of women and youth is an important focus, including the Gambian diaspora, considering its substantial technical and financial contributions to good governance and national development. UNDP works to ensure equal access to justice, particularly for women and marginalized groups across the country, working in close collaboration with a range of partners and Stakeholders and justice sector institutions. The objective of “The Gambia’s Responsive and Accountable Democratic Transition Project (EU-UNDP GREAT initiative)” is to enhance The Gambia’s democratic system. This is rooted in national priorities and political willingness, as demonstrated by a strong commitment to the post-TRRC process and the White Paper published in May 2022. When former Gambian President Yahya Jammeh went into exile on January 21, 2017, he left a legacy of grave human rights abuses spanning 22 years.

In response, the government initiated a comprehensive transitional justice and reform agenda in January 2017 to address past violations, divisions, and inequalities. This agenda seeks to create conditions for security, democratic progress, and socio-economic transformation. Drawing on past experiences and lessons learned, this project aims to contribute to The Gambia’s democratic transition through three specific objectives: (i) Supporting constitutional and legislative reforms to strengthen checks and balances and safeguard human rights, including those of minorities and vulnerable populations. (ii) Enhancing the ongoing transitional justice process, rule of law, and human rights. (iii) Strengthening the effectiveness of local governance structures.

Overall, this initiative responds to the aspirations of The Gambian people for a more transparent, accountable, and responsive transition to democracy with a key focus on increasing citizen engagement, particularly the active involvement of women and youth. This initiative aligns with SDG 16, which promotes peaceful and inclusive societies for sustainable development, access to justice for all, and the establishment of effective, accountable, and inclusive institutions at all levels. The project also aligns with the NDP Strategic Priority 1, which aims to restore good governance, respect for human rights, and the rule of law and empower citizens through decentralization and local governance. Additionally, it supports UNDP’s Strategic Plan Outcome 2 by ensuring that citizen expectations for voice, development, the rule of law, and accountability are met through stronger democratic governance systems.

Duties and Responsibilities

1.Implement internal/external communication strategies and outreach and contribute to their development. 

  • Develop, maintain, and update the project’s advocacy and communication strategy and action plan and implement these plans by following EU and UNDP visibility and branding guidelines;
  • Maintain close collaboration and coordination with the EU and relevant stakeholders in the planning and implementation of all communications and visibility activities for the Project;
  • Planning, implementing, and coordinating the initiative’s communication and outreach to both internal and external audiences, including identifying communications opportunities across all workstreams in consultation with the programme team to ensure its relevance to implemented activities;
  • Provide communication input during the concept note formulation to implement project activities to ensure integration of communication needs and strategies in all aspects of GREAT Project;
  • Maintain increased coverage and understanding of the GREAT Project’s work in the country or practice area through local and global media stories as guided by the Project advocacy and communications strategy and action plan.

2. Ensure implementation of Project/Advocacy and Communication action Plan. 

  • Support the Project Manager in the periodic reporting to the EU regarding communication and visibility targets and expected outcomes;
  • Provide technical assistance in editing, reviewing, and finalizing donor reports, annual reports, and another project documents;
  • Undertake quarterly assessments and analysis to identify the project’s external communications and visibility priorities in close consultation with the Project Manager.

3. Ensures implementation of digital communications strategy and maintenance of the GREAT Project information on the UNDP website, intranet, CO web-based knowledge management system.

  • Ensure that the project’s communications channels such as social media, event page, are frequently updated, improved and maintained with project updates;
  • Manage the project’s media relations including writing and dissemination of news releases, media monitoring and maintaining contact to relevant media;
  • Coordinate and organize events for the project including event promotion and outreach;
  • Draft press releases, case studies/ human stories, policy briefs, and video/ documentary scripts to highlight and improve the Project’s visibility on its achievements/ activities while ensuring wider dissemination of these materials;
  • Coordinate with the UN and UNDP communication Officer on communications-related matters.

4. Supports the GREAT Project corporate advocacy and outreach efforts.

  • Develop advocacy, visibility, and promotional material necessary for the Project, according to expected activities and in compliance with UNDP cooperation guidelines and EU visibility policies and procedures;
  • Build partnerships, collaborate, and engage with the media to improve the project’s external communications and visibility, in accordance with its external communications and visibility strategy;
  • Maintain and regularly update the project repository/archive of all communications material, including photos, videos, and audio.

5. Lead the Project’s knowledge management and dissemination.

  • Maintain and file project documentation on all activities for internal knowledge sharing; and share relevant knowledge products with external stakeholders.
  • Ensure all knowledge products are captured, updated, readily available, and in the right order, as and when necessary;
  • Identify and synthesize best practices and lessons learned directly linked to project goals and activities;
  • Conduct orientation/ training sessions on external communications and visibility to project team and partners.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement: 

The Communications and Reporting Analyst under the general supervision of the EU GREAT Project Manager and collaborates closely with the Project Team and the UNDP Gambia country office, particularly the Communications team.

Competencies
CORE 
  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies 
Business Direction & Strategy: System Thinking
  • Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Business Management: Communication

  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Management: Portfolio Management

  • Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment

Communications: Digital Asset Management

  • Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media

Communications: Multimedia Writing/Editing

  • Ability to create and/or edit written content for multimedia

Communications: Social Media Management

  • Ability to represent and promote the UNDP brand in virtual communities and networks

Communications: Writing and Editing

  • Ability to create and/or edit written content in different UN languages.
Required Skills and Experience
 
Education:
  • Advanced university degree (master’s degree or equivalent) in communication, journalism, international relations, public administration, or related field is required, or
  • A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
  • Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in public relations, advocacy, or communications is required;
  • Computer skills, including internet navigation and various office applications are essential;
  • Experience in the use of office software packages (MS Word, Excel, etc.). and advanced knowledge of web-based management systems such as ERP;
  • Strong expertise in using graphic software such as Final Cut Pro, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, MS office, CorelDraw, etc. would be an advantage;
  • Familiarity with UN/UNDP policies, programe frameworks and procedures specifically related to external and internal communications and visibility will be an asset;
  • Previous experience working with UN agencies / International development organizations will be an asset;
  • Prior experience in results-based reporting/monitoring and evaluation and other communications and reporting related functions in-line with TOR requirements would be advantageous;
  • Demonstrated experience in drafting/ writing content for press releases, policy briefs, website/ social media in a clear and concise manner is desired.
Language Requirement:
  • Fluency in the UN language of the duty station is required.
Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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