Community Engagement Facilitator

negotiable / YEAR Expired 2 weeks ago
This job has expired.


Overall purpose of the role:
Under the technical supervision of the Project Coordinator, the Community Engagement Facilitator (CEF) will play an important role in the accountability and transparency of contributing to the field level implementation of an Economic Inclusion and Social Protection 3 years funded project by BPRM in Nairobi county and hopefully in its expansion to Nakuru and Mombasa subject to funding availability and intervention outcomes including lessons learned in its Nairobi implementation in year one. The responsibility of the CEF is to support cross-sectoral plans or activities in the DRC Urban Program community engagement efforts, in line with the organization’s strategy which seeks to assist refugees and the displaced persons to protect their rights and empower them towards a better future.

The International Labour Organization (ILO) with the United Nations Refugee Agency (UNHCR) and the Danish Refugee Council (DRC) have come together to work on a project that will seek to promote pathways to economic inclusion and social protection for urban refugees and host communities in Kenya. The role will include activities related to awareness-raising of DRC urban program work, outreach, promote community participation and feedback in all stages of project implementation as well as support to enhance community capacities initiatives and share recommendations on how to better integrate community engagement strategies between DRC urban projects and organizational sectors for purposes of ensuring DRC urban program and its stakeholders’ agenda are met.


  • Conduct outreach to target communities served by DRC Urban Program as well as mobilize them to participate in project plan and activities.
  • Provide support to project officers/teams in implementing and reporting on field level community engagement activities.
  • Support project teams to identify and engage community members to participate in project deliverables.
  • Contribute to strengthen DRC urban program community engagement strategies by providing recommendations to the supervisor.
  • Support in the identification of community needs for capacity development and contribute to conduct trainings.
  • Facilitate the access of communities and relevant stakeholders to DRC feedback mechanism.
  • Identify, cultivate relationships and coordinate with fellow community engagement facilitators or outreach officers in the urban refugee and host communities’ context/or space that fit or is aligned to DRC urban program work and values.
  • Constantly gather relevant and vital information to the urban program work and share such with immediate supervisor for reflection and appropriate programmatic action.
  • Experience and technical competencies:
  • 1 year of proven and demonstratable experience in supporting economic inclusion/or livelihoods and social protection programming in an International NGO’ or other relevant agency
  • Good understanding of project cycle management
  • Experience in contributing and facilitating capacity development/training for communities.
  • Computer literacy, good analytical and reporting writing skills.
  • Skillful and diplomatic in networking with communities and local authorities as well as partrners in urban refugee environment.
  • Ability to perform under programmmatic and contextual pressure and to meet deadlines.
  • Good time management, organziational and planning skills.
  • Good communication and consultative skills.


  • Diploma in social science or related field – degree an added advantage.
  • Fluent in written and spoken English, Swahili and at least one language spoken by the refugees in urban -Nairobi and its environs is an added advantage (Somali, Oromo, Congolese etc)

DRC’s Core competencies:
All DRC roles require the post-holder to master the below DRC’s core competencies:

  • Striving for excellence: you focus on reaching results while ensuring an efficient process.
  • Collaborating: you involve relevant parties and encourage feedback.
  • Taking the lead: you take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Contract duration:
1 year with possibility of extension subject to funding availability and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Employment Category: Band J
Reporting to: Urban Area Manager with technical supervision by Project Coordinator
Availability: July 2024
Location: Eastleigh – Nairobi
Key stakeholders:
External: National and county government relevant line ministries, Department of Refugee Services and Urban Refugee Partners Network, Private sector, Project donor and project target communities


DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (

Application Process:
Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicant’s most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered.

We only accept applications sent via our online-application form on under Vacancies.

Applications should be sent no later than: 2nd June 2024.

Gender Equality:
DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates and those from minority groups are strongly encouraged to apply.

Nairobi, Kenya
This job has expired.