Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context:

ITSTR (Information Technology Solutions – Treasury) provides application support for Client Management Platform (CMP) application and RAMP Business Analytics Tool (RBAT).   This Terms of Reference document describes the requirements for a senior developer position for supporting and maintaining these two applications.

Roles and Responsibilities

•Understanding of business requirements and translating them to technical solutions for CMP and RBAT

•Clear documentation of requirements, designs specifications, and technical solutions

•Proposing well thought-out solutions based on thorough understanding of the problem and ensuring the solution will not have side effects.

•Implementing solutions using good coding principles

•Preparation and documentation of testing documents (test plans, test results) as required.

•Thorough testing of own changes or other developers’ changes

•Performing code reviews for other developers

•Clear communication with BAs, other developers, team leads, and business users on requirements, status of tasks, etc.

•Responding promptly to business users’ requests

•Prioritizing and planning changes to applications

•Following all established change management processes to ensure compliance with audit requirements.

•Working with infrastructure teams as needed to support applications and/or resolve any application issues, test the application after periodic infrastructure upgrades, etc.

•Working with information security team in addressing any application vulnerabilities within the required timeframe

•Identifying and exploring new features of upcoming releases of Microsoft Dynamics 365 that could be valuable to CMP business users and communicating and demonstrating these features to those users

Selection Criteria

•Bachelor’s or Master’s degree with 2 years relevant experience OR equivalent combination of education and experience.

•Strong analytical and development skills

•Willingness to ask questions to clarify requirements as needed.

•Excellent verbal and written communication skills and ability to communicate well with all stakeholders at all levels, technical as well as non-technical.

•Ability to gain quick understanding of applications and implement necessary changes.

•Motivated and willing to learn new technologies and integrate them into existing solutions or new solutions as needed.

•Excellent organizational skills, able to prioritize tasks and complete them with minimal supervision and follow-ups.

•Ability to respond promptly to requests.

Application-Specific Knowledge

•Microsoft Dynamics CRM 365

•Sharepoint

•Oracle Apex

•Oracle SQL and PL/SQL programming

•SAP Business Objects or other reporting tools

•Unix and Windows shell scripting

•.Net programming

Methodologies

•Agile

•Waterfall

Change Management

•Azure DevOps or similar change management applications

•Understanding change management processes

•GitHub or other similar code versioning and management technologies

ADDITIONAL SKILLS AND ABILITIES (Not Mandatory, but a Plus)

•Knowledge of basic accounting and P&L applications

•Familiarity with and ability to integrate other Microsoft applications such as Project, Teams, Power Automate, Power BI, Planner, Outlook, and Forms into existing solutions or new solutions.

DELIVERABLES AND ACCEPTANCE CRITERIA
•The resource will be engaged in continuous support and maintenance of applications.  Performance will be assessed based on the quality of support as described in the Roles and Responsibilities section.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.