Human Resources Clerk – G4 – Amman , UNDP , Amman

$12,422 - $18,632 / YEAR Expired 2 weeks ago
This job has expired.


Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Human Resources (HR) unit provides support to Country Office (CO) management in ensuring that the office is appropriately staffed with high quality and engaged personnel who receive the guidance, feedback, and development they need to fully contribute to the CO’s agenda and Sustainable Development Goals. The HR team applies strategic human resource management policies, procedures, programs, and solutions – that leverage both technology and analytics – to promote a strong people management culture and high performing, diverse, inclusive, and equitable workplace.

Job Summary:

Under the overall guidance and direct supervision of the Human Resources Analyst/Talent Development Manager , the HR Clerk provides support in delivering high quality, accurate, timely and properly recorded and documented HR services in the Country Office. The HR Clerk promotes a client-oriented approach in the HR unit consistent with UN/UNDP HR rules, regulations, policies, and procedures.

The HR Clerk works in close collaboration with the Programme, Operations, and project teams in the CO and staff in GSSC to exchange information and ensure consistent service delivery.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.


1.)  Provide support to the implementation of HR strategies
  • Ensure full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and strategies.
  • Compile information for formal CO management groups responsible for collectively reviewing and discussing CO staff performance, talent, and development needs.
  • Collect, copy, file data for UNDP’s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary survey, hardship, and place-to-place surveys, in coordination with his/her supervisor.
  • Provide HR administrative support for the effective implementation of HR strategies and initiatives.

2.) Implement HR services for CO recruitment and staffing

  • Track HR transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP, in close coordination with GSSC as applicable.
  • Provide inputs to the CO staffing table and CO rosters.
  • Maintain proper filing system for HR records and documents. Extract, input, copy and file data from various sources.
  • Prepare routine correspondence, memoranda, and reports in accordance with CO needs and SOPs.
  • Provide HR administrative support for the effective implementation of HR services to the UNDP CO and partner agencies, including recruitment.

3.) Support knowledge building and knowledge sharing in the CO

  • Participate in the training for the operations/projects staff on HR issues and all relevant matters.
  • Make sound contributions to knowledge networks and communities of practice.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Supervisory/Managerial Responsibilities: None


  • Secondary education is required
  • A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.
Experience, Knowledge, and Skills
  • Minimum of 4 years (with high school diploma) or 1 year (with bachelor’s degree) of relevant administrative experience.
  • Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.

Language Requirements

  • Fluency in the UN language of the duty station is required.
  • Fluency in the national language of the duty station is required for local staff.

Expected Demonstration of Competencies

Achieve Results LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
 Cross-Functional & Technical competencies 
Thematic Area Name Definition
Business Management Working with Evidence and Data
  • Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making
Business Management Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.
  • Ability to anticipate client’s upcoming needs and concerns.
Business Management Operations Management
  • Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.
  • Knowledge of relevant concepts and mechanisms
HR Recruitment Design and Management
  • Knowledge of, ability to design and manage end to end recruitment processes
HR Assessment and Selection
  • Knowledge and ability to apply various candidate assessment and selection methodologies, tools, and platforms; ability to effectively align them with specific recruitment needs
HR Payroll Management
  • Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll, and manage payroll reports
HR Performance Management
  • Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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REQUIRED EDUCATION Secondary Education
WORK HOURS: 8 Hours a Day
Amman, Jordan
This job has expired.