Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org 

IFC’s Human Resources (HR) Department is a strategic partner to the business in developing and implementing workforce strategies and meeting organizational goals, including attracting, developing, and deploying diverse and skilled talent. IFC HR is comprised of the following five functions:

•  Client Services – offers strategic HR partnership, program implementation, support, and global solutions to staff and management through our HR Business Partner network.
•  Diversity, Equity, and Inclusion – supports the organization in building a diverse workforce, embracing equity, and fostering an inclusive workplace.
•  Strategy and Organizational Effectiveness – elevates employee experience and effectiveness through digital HR solutions, policy enhancements, organizational design, and workforce planning.
•  Global Talent Acquisition and Mobility Services – facilitates the end-to-end recruitment process in partnership with hiring managers and attracts candidates with desired skills to join IFC. Supports candidates and staff who are relocating internationally (coming in FY25).
•  Talent Development and Incentives - designs a skills-based talent management approach encompassing best practice HR solutions in onboarding, mentoring, career management, mobility, performance/talent management, incentives and awards, and leadership development.

IFC’s HR Department is seeking a Data Analyst – Recruitment & Mobility (HR Analyst) to support the rollout and strategic implementation of end-to-end Recruitment and Global Mobility services.

Duties and Accountabilities:
•  Proactively gather, analyze, and interpret qualitative and quantitative data and information and prepare relevant reports, dashboards, and presentations to generate insights that strengthen support for IFC’s business objectives, contributing to change management and knowledge management efforts.
•  Collaborate with other support functions (Analytics, Budget, DEI) and HR areas to incorporate multiple data streams to effectively analyze and communicate results and recommendations.
•  Develop and enhance HR analytics tools and resources to support efficient and effective Recruitment and Global Mobility services. This includes satisfaction surveys, scorecards, reports, instructional guides, process maps, data visualizations and knowledge products.
•  Perform sentiment analysis on qualitative data, such as client and staff feedback, to gauge overall satisfaction and identify areas for improvement.
•  Proactively monitor internal and external Recruitment and Mobility trends and identify gaps and improvement possibilities for the delivery model and related programs, processes and metrics in alignment with IFC’s talent strategy.
•  Foster a data-driven culture within the team by implementing effective data quality controls to ensure accuracy, integrity, and consistency, as well as data models and analytical frameworks to enhance the efficiency and effectiveness of Recruitment and Global Mobility services.
•  Contribute to streamlining and automation of Recruitment and Global Mobility processes through digital transformation initiatives by providing inputs for process and system changes, including functional requirements.
•  Participate in special projects and perform other duties as assigned.

Selection Criteria

•  Master’s degree in business administration, Human Resources, Organizational/Industrial Psychology, Statistics, Business Analytics, Data Science or a related field with minimum of 2 years of relevant experience, preferably in a global company or organization; or Bachelor’s degree and a minimum of 4 years of relevant experience.
•  Proven experience in HR or data analytics, including demonstrated ability to conduct research and analysis, data mining, and report generation.
•  Good narrative grasp of ‘the story behind the numbers’, and ability to articulate issues and recommend solutions to aid management in decision-making;
•  Strong knowledge of HR information systems, tools, and processes is an asset.
•  Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint and knowledge of data visualization tools such as Power BI or Tableau.
•  Strong oral and written communications and presentation skills in English, ability to translate complex data for a variety of audiences, and experience preparing client-ready materials.
•  Strong quality control and client-service orientation and attention to detail.
•  Flexibility and ability to work in a fast-paced environment with shifting work priorities and demands and tight deadlines.
•  Strong analytical and project management skills with the ability to articulate issues and recommend solutions.
•  High level of integrity, tact and discretion when managing sensitive and confidential information.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.