Global Social Media Intern job at UNHCR

negotiable / YEAR Expires in 7 days


Hardship Level (not applicable for home-based)

H (no hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

June 25, 2024

Terms of Reference

Organizational context

Established in December 1950, UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for asylum seekers, refugees, returnees, internally displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. UNHCR currently operates in over 130 countries, using its long expertise to protect and care for millions.

UNHCR’s Global Communications Service (GCS) generates and maintains public interest and support for people forced to flee: including refugees, IDPs, and stateless among others. GCS produces and engages in strategic communications and content so UNHCR can lead the narrative, generate empathy and mobilize action. It employs a wide range of multimedia tools, working across text, photos, video, online and social media platforms for distribution and placement. It may communicate in collaboration with other UN bodies, civil society actors, Goodwill Ambassadors and high-profile supporters, as well as the forcibly displaced and stateless people themselves.

UNHCR’s Social Media team works seamlessly across several major time zones. The Social Media team is responsible for promoting and generating public interest in the whole of UNHCR’s work with an emphasis on storytelling to generate help for, restore and maintain hope for, and eventually facilitate the return home of refugees, other who have been forcibly displaced, and stateless people worldwide.
The position
The intern will work as part of the global Social Media Section and report to the Senior Social Media Officer. They will support the team with daily content research, copy writing, content production and community management.

Duties and responsibilities
• Assist the Social Media Section with daily social media outreach and engagement;
• Research, compile, draft and edit social media content, often under tight deadlines;
• Assist in developing simple visual products for social media platforms;
• Assist in the production of social videos;
• Assist with social media planning and scheduling using tools like Trello, Sendible and native social platform publishing tools;
• Assist in the daily monitoring and analyze statistics related to social media content;
• Assist with community management of social media accounts;
• Prepare internal summaries and reports and support external presentations;
• Proactively contribute suggestions and ideas that will add value to UNHCR’s use of social media;
• Support social media content for international days and other key projects;
• Support the Social Media Section during live events;
• Work closely with Social Media team and relevant UNHCR and external colleagues to ensure that projects are completed on time and inquiries are responded to in a timely manner;
• Effectively manage time and priorities to meet all of the above responsibilities;
• Assist on Social Media Team projects as needed.

Minimum qualifications required
• Degree in International Relations, Political Sciences or related field;
• Good understanding of social media platforms and the overall landscape of social media
• Experience writing for social media audiences;
• Demonstrated commitment or strong interest in international relations, refugee issues, and humanitarian response;
• Superior command of the English language with excellent written and oral communication skills;
• Good “social instincts” of what online audiences respond positively to;
• Proficiency in PowerPoint, Microsoft Word, Excel; social media and graphic design.

In order to be considered for an internship, candidates must meet the following eligibility criteria:
• Recent graduate (those persons who completed their studies within one year of applying) or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO; and
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of the Organization.

The successful candidate will be based with the team in the Geneva, Switzerland.
The internship is for six months, with the initial internship start date scheduled for: 15 October 2024. It is a full-time role with working hours starting from 9.00am to 6:00pm Monday to Friday (40 hours per week).

Allowance: Interns who do not receive financial support from an outside party will receive an allowance to help to cover the cost of food, local transportation and living expenses.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.

We welcome applications from candidates with a refugee or stateless background.

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Other information

This position doesn’t require a functional clearance



Geneva, Switzerland