Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant to join our team in Zarzis office.

About the job

Under the guidance of the Protection Team Leader and the supervision of the Protection Officer, the Protection Assistant will participate in the implementation of all DRC’s protection objectives under different projects. The position implements case management processes, provides direct protection assistance to vulnerable individuals and carries out a variety of field-based activities in line with Protection Monitoring principles and Standard Operating Principles (SOPs). These include but are not limited to individual interviews, key informant interviews, focus group discussions and direct observation. The position coordinates with community focal points, and beneficiaries and other team members to ensure best implementation of activities, monitoring and data collection, so as to ensure quality and efficiency of the overall protection programme. The Assistant supports the Officer and Team Leader in the development of protection monitoring information sharing products. The Protection Assistant will also implement DRC Child protection activities in the South of Tunisia. Your main duties and responsibilities will be:

Program

• Contribute to the planning and implementation of protection activities and community mapping exercises and outreach under the guidance of Protection Team leader and Protection officer.
• Participate in the implementation of general protection activities in accordance with agreed objectives, such as outreach, case management and protection monitoring activities, as well as capacity building activities.
• Ensure that relevant program tools, forms and SOPs and the applicable professional standards related to protection and humanitarian interventions are adhered to.
• In coordination with the Protection Officer and Team leader, use solid participatory approaches with attention to age, gender, diversity and vulnerability criteria, to facilitate meaningful dialogues with individuals and communities.
• Implement proper case management steps to identify protection cases and support them through a durable and sustainable approach.
• Support the Officer and Team Leader to contribute to the regular development of protection reports and products, including monthly/quarterly/annual highlights/ad hoc reports as requested by the Protection Team Leader or Protection Manager.
• Support in identifying information and awareness-raising needs and gaps related to protection and rights among target beneficiaries and communities.
• Contribute to community empowerment and capacity-building activities with the aim of preventing and/or reducing protection risks and building resilience and capacities.
• Implement DRC’s protection monitoring activities ensuring timely delivery of the agreed outputs, in accordance with international standards.
• Conduct community sensitization and mobilization with regards to child protection and support psychosocial support activities for children.
• Identification and referral of vulnerable children (unaccompanied/separated and children at risk)
• Adhere to DRC Child Safeguarding Policy and Safeguarding Policy Framework

Representation and Coordination

In coordination with the Protection Team leader, represent DRC to a range of stakeholders including individual beneficiaries and community groups, services providers, local authorities, etc. To this end, ensure professional standards and transparent communication to build trust and collaboration with concerned stakeholders.

Reporting.

• Collaborate with the MEAL teams in carrying monitoring, evaluation and feedback activities within the target areas.
• Ensure proper use of tools and online platforms provided for effective reporting information management as relevant.
• Document all steps of the case management and individual protection assistance properly using standardized tools and SoP’s.

Operations support

• Support the coordination of programme activities as they relate to logistics, administration, finances or security as relevant, in coordination with the relevant departments. Ensure the compliance of staff with the relevant internal policies and directives.

As well as any other duties as may be assigned by the Protection Team Leader and/or Manager, relevant to the achievement of Protection objectives.

About you

To be successful in this role we expect you to have 1 –2 years of professional experience in the field of humanitarian interventions, social work, case management, human rights or community development, preferably with an international humanitarian organization. Moreover, we also expect the following:

Required

• Strong skills in communication (Written and oral), interpersonal and facilitation skills.
• Proven capacity to document, summarize and analyze information in a clear and systematic manner.
• Solid experience in responding to needs of particularly vulnerable individuals and groups using analyses of age, gender, and diversity and other criteria.
• Demonstrated capacity to effectively represent a humanitarian organization with the individuals and communities and build trust.
• University Degree in the field of social sciences, Law, political affairs, humanitarian affairs, international law, development or any other related field is preferable.
• Fluency in written and spoken English, Arabic and French.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 months

Band: I

Start date: 15 July 2024

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact Roua Ayari, raoua.ayari@drc.ngo .

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 20 June 2024.

For further information about the Danish Refugee Council, please consult our website drc.ngo.