ICT Intern job at UNHCR

negotiable / YEAR Expired 4 weeks ago
This job has expired.


Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

June 26, 2024

Terms of Reference

UNHCR, the UN Refugee Agency, is offering a full-time internship at UNHCR Ankara.

The United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for people forced to flee their homes because of conflict and persecution. UNHCR leads international action to protect refugees, forcibly displaced communities, and stateless people. UNHCR works in collaboration with governments, non-governmental organizations (NGOs), and other international partners to provide humanitarian assistance, advocate for refugees’ rights, and find durable solutions for displaced populations.

UNHCR’s core functions include ensuring the safety and well-being of refugees, advocating for their rights, ensuring access to rights and services and facilitating durable solutions.

Description of duties:

The ICT Intern position is located in Ankara, Turkiye and is part of the Admin/Finance Unit, which provides support in ICT issues. The ICT Intern works in close collaboration with ICT Team.

Under the overall guidance and direct supervision of the Assistant IT Infrastructure SDM Officer, the intern will undertake the following tasks:

• Provide general clerical support in the Unit,
• Assist commissioning and decommissioning of computers,
• Assist imaging and formatting of the new and old computers,
• Draft correspondence on general ICT tasks,
• Assist arranging tele&video conference for internal meetings,
• Provide user level technical support for end users; computers; printers; etc.

Qualifications and skills required:

• Graduate or under-graduate student in technical school or engineering or any other related fields.
• Advance user of MS Office (MS Access, Excel, Word, PowerPoint, Outlook, etc.)
• Proficiency in spoken and written English.
• Pro-activeness, flexibility and adaptability.
• Excellent interpersonal skills.

Minimum qualifications required:

In order to be considered for an internship, candidates must meet the following eligibility criteria:

• Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO; and
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.

NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.


The purpose of the internship programme is twofold:

a) Primarily, provide interns with an opportunity to gain practical work experience related to their academic programme or future work in a field related to UNHCR’s mission (e.g. international relations, international law, human rights, administration, public information, field work, etc.)
b) Secondly, to provide UNHCR offices with the assistance of qualified interns specialized in various professional fields.

General Conditions:

The hiring office will provide interns who do not receive financial support from a third party (e.g., the university or government grant) a Food and Local Transportation Allowance (the Allowance), calculated in USD and normally payable in local currency via bank transfer.

It is a full/part-time role with working hours starting from 9.00am to 5:30pm Monday to Friday (40 hours per week). The successful candidate will be assigned to support the team in Ankara.

Interns are fully responsible for arranging medical insurance covering the full internship period. UNHCR accepts no responsibility for any costs connected to the medical insurance of interns. A copy of proof of valid medical insurance covering the period of the Internship Agreement is required by UNHCR. UNHCR does not cover the costs of medical evacuation of interns; therefore, interns working in locations other than their country of residence must ensure that their medical insurance covers emergency medical evacuation. Furthermore, the medical insurance selected by interns should provide the necessary geographical coverage for both accidents and illness.

Obtaining and renewing current visas and residence permits including all associated costs, are the primary responsibility of the intern. UNHCR may assist by providing supporting documentation if needed.


Interns are neither staff members under the Staff Regulations and Rules of the United Nations, nor officials within the meaning of the Convention on the Privileges and Immunities of the United Nations. Bilateral host country agreements with UNHCR may regulate the status of interns. Unless specifically accepted under a host country agreement, interns are subject to and must observe their obligations under local law, including laws relating to taxation and social security.


Internships will initially be granted for a minimum period of two months, up to a maximum of six months. Upon the agreement of the intern and the manager, an internship may be extended up to a maximum total cumulative duration of eight months for full-time internships and twelve months for part-time internships, provided that the eligibility criteria continue to be met. An intern may undertake multiple consecutive internship assignments as long as the total cumulative internship duration is not exceeded.


Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

Candidates should be legally present in Türkiye at the time of application, recruitment and hire.

Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type as ‘Personnel Administration – Other’, in order to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.

For further information on how to apply, please visit ‘UNHCR – Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

We welcome applications from candidates with a refugee or stateless background.

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Other information

This position doesn’t require a functional clearance



Ankara, Turkey
This job has expired.