The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.

DRC is looking for Protection Officer (PSS Counselor)*3 who is responsible to provide one-one PSS support for identified clients helping to overcome and manage different psychological and emotional challenges their duties include meeting with beneficiaries, assessing their problems, set plans and support them to enhance coping strategies and psychosocial wellbeing in Irbid,Mafraq and Ma’an

About the job

The individual will report directly to the Project Manager. Your main duties and responsibilities will be:

• Conducts outreach for potential PSS beneficiaries.
• Provides individual counseling for adults and youth beneficiaries who have been referred for additional psychosocial support from group PSS sessions, case management or other DRC activities, with the aim to improve the social and emotional functioning of the participant and improve psychosocial wellbeing.
• Carries out evaluation of psychosocial needs of program participants and designs PSS counseling plan according to their needs.
• Establishes strong referral pathways for beneficiaries requiring specialized MHPSS support, and makes timely referrals to these service providers.
• Ensures all sessions are recorded accurately and in a timely fashion in case files and on DRC Jordan’s IM system.
• Supports in the provision of structured group PSS activities, as required, in line with DRC Jordan’s PSS SOPs and DRC Jordan PSS manuals.
• Implements all necessary MEAL tools, including pre- and post- tests, with support from the MEAL team.
• Alerts the project manager of any concerns relating to implementation of DRC’s PSS activities.
• Ensures timely referral of cases in need of further support.
• Attend and participate in supervision and coaching and group meetings with technical unit.
• Participates in internal and external trainings, and regular meetings, as requested by the Project Manager.
• Provide timely reports upon request by line manager.
• Undertakes any other activities, as requested by the line Manager.

About you

• BA in psychology or counseling. A Masters is an advantage.
• At least 3-4 years of experience in protection work in international organizations and humanitarian settings, specifically including at least two years of experience providing one-on-one counseling to adults and/or Adolescents;
• Experience in providing training and building the capacity of staff would be an advantage.
• Ability to maintain confidentiality, and always prioritize the safety and dignity of beneficiaries;
• Computer Literacy (Microsoft Word, Excel and PowerPoint)
• Excellent interpersonal and problem-solving skills, creativity and flexibility.
• Comfortable in a multi-cultural environment, flexible and able to handle pressure well.
• Flexibility in working overtime when needed;
• Previous experience working with refugees in Jordan is an advantage

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Location: 3 position (Irbid,Mafraq,Maan )

Closing date for applications: 26-6-2024

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.