UNDP in Cyprus provides a diverse package of programmatic services to a range of partners which contribute to building a conducive environment for the peace process. In collaboration with the European Union and other partners, UNDP has earned a reputation as an independent, trusted and experienced partner in the area of peacebuilding, working with Greek Cypriots and Turkish Cypriots on confidence-building measures, encouraging dialogue and cooperation, and supporting the development of environmental, economic and social infrastructure of the island. In particular, the implementation of the confidence-building measures contributes to the building of trust between the two communities while demonstrating to the public at large that the two communities can work together on critical issues that are of importance to all inhabitants of Cyprus.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP.

The role of the Communications Unit is to adopt UNDP’s global communication strategy to a local context and the Country Office development priorities. Through the production of high-quality communication materials and innovative use of relevantly targeted communication channels (internal and external), the communications team works collaboratively to position UNDP as a leader in the peace and development arena, promote visibility of UNDP programme outcomes and results, mobilize support for Sustainable Development Goals, and practice delivery as one UN.

The Communications Analyst works in close collaboration with the Programme, Operations and project teams, staff of other UN Agencies, UNDP Communications Region and HQ staff, local counterparts, national and international media, donors, and civil society to ensure successful implementation of UNDP’s communication strategy, ensuring high quality and accuracy of work.

Provide support to the planning, design and execution of internal and external communication strategies and outreach:

• Prepare and conduct communications needs assessments for the office (e.g., for projects, the programme, and corporate change initiatives).
• Provide input to the office communications and outreach strategy based on office strategic priorities and the UNDP External Communication Action Plan.
• Provide communication input during the project and programme formulation stage to integrate communication needs and strategies in all aspects of UNDP programme and projects.
• Provide input to and draft stories for local media to increase coverage and understanding of the UNDP’s work as guided by the UNDP External Communications Action Plan.
• Prepare media advisories and press-releases on the activities of the programme/project in English and oversee and quality assure translation into local languages.
• Oversee and coordinate the planning and execution of communications related events.
• Maintaining close contact with the media representatives, providing support to building partnership with the media.
• Ensure all communications activities are in accordance with relevant guidelines including donor visibility guidelines and coordination with stakeholders for dissemination.
• Ensure regular monitoring of the media and inform designate staff on issues of relevance to UNDP and donors.
• Develop Terms of Reference for different communications needs (i.e., photographers, videographers).
• Ensure Compliance with contract conditions, rules, regulations, policies, and internal control mechanisms for communications related services and products.
• Manage contracts of communications related suppliers and consultants as assigned.
• Review of communications payment requests obtain certification for receipt of services and products.

Ensure the implementation of the office communications products and publications strategy and plan:

• Manage the production of communications products and publications activities, such as drafting articles, media releases, scripts, speeches, blogs etc. and content management in line with corporate guidelines and conduct activities that ensure effective communication with targeted audience(s).
• Maintain regular contact with communications suppliers to ensure high quality production and publications dissemination.

Provide technical support to UNDP digital communications in country office that includes social media, web site, intranet, and CO web-based knowledge management system:

• Ensuring regular updates of digital communications channels including preparation of information, drafting of posts and regular updates of the projects website and social media accounts.
• Upload stories, articles, publications, and press releases to web sites and manage content for social media.
• Design digital content and collect content from the office programmes and projects, and make ready for website and social media,
• Support embedding digital in UNDP’s programming as per UNDP Digital Strategy.

Contribute to UNDP’s campaign initiatives to engage different stakeholders (i.e. donors, media and public) and increase awareness of UNDP’s mandate and goals: 

• Promote and disseminate corporate advocacy materials for launching flagship initiatives and publications such as the Human Development Report.
• Promote and maintain public information campaigns on issues, including UNDP activities, Sustainable Development Goals and UN Reform.
• Prepare and disseminate newsletters as well as draft and produce regular updates to donors, donor reports, civic education, and community awareness and engagement, to support projects.
• Develop and produce other communication and advocacy materials for marketing and awareness-raising campaigns, including briefing and media materials in coordination with the supervisor.
• Support implementation/mainstreaming of disability-inclusive communications across the programme/projects including development of inclusive content for various communication channels.

Assist with the office’s knowledge management and dissemination:

• Provide support to Identify and synthesize best practices and lessons learned directly linked to programme goals and activities.
• Contribute to knowledge networks and communities of practice including corporate communications repositories.
• Assist in providing training for UNDP staff on internal and external knowledge management.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

The key results have an impact on successful implementation of UNDP’s communication strategy, ensuring high quality and accuracy of work.

Institutional Arrangement

The Communications Analyst will be based at the UNDP local office in Nicosia. He/She will be reporting to the Head of Office.

• Achieve Results – LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• Think Innovatively – LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• Learn Continuously – LEVEL 2: Go outside comfort zone, learn from others, and support their learning.
• Adapt with Agility – LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• Act with Determination – LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• Engage and Partner – LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
• Enable Diversity and Inclusion – LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.

People Management 

UNDP People Management Competencies can be found in the dedicated site.

Cross Functional and Technical competencies:

• Business Management- Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy.
  • Look for ways to add value beyond clients’ immediate requests.
  • Ability to anticipate client’s upcoming needs and concerns.
• Business Management- Communication              
  • Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
  • Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
• Business Management-Digital Awareness and Literacy
  • Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
• Communications -Digital asset management
  • Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos, and other media.
• Communications -Multimedia writing/editing
  • Ability to create and/or edit written content for multimedia.
• Communications- Social Media management
  • Ability to represent and promote the UNDP brand in virtual communities and networks.
• Communications -Writing and editing    
  • Ability to create and/or edit written content in different UN languages.