Responsibilities: 

Educational case management and coaching:

• Assess the educational background of refugee students enrolled in the program, determine barriers to academic success, and develop an individualized educational service plan.
• Develop an academic support service plan with parents of school students enrolled in the program.
• Orient newly arrived school students and parents on the US education system and Abilene Independent School District regulations (Will be split by two staff members).
• Connect refugee students with tutoring resources.
• Refer students to IRC services or external partners as needed for medical and social support.
• Provide training and oversight to volunteer mentors for academic coaching.

Group-based programming facilitation

• Plan group-based student programming schedules and organize logistics.
• Develop meeting agendas and lesson plans.
• Facilitate group-based student group meetings and student Spring Break and Summer Academy activities in line with the program design and activity/lesson plans.
• Ensure adherence to safeguarding, safety, and security policies and procedures.
• Monitor student attendance.
• Communicate with parents/caregivers on a regular basis.
• Provide cultural and refugee-specific training to educational partners.

Program documentation and reporting

• Maintain program information and data collection systems in compliance with IRC standards and contractual obligations and contribute to strengthening program monitoring.
• Ensure program participants are properly enrolled and maintain student files, including educational assessments, service plans, case notes, and documentation of program outcomes.
• Ensure program data is consistently collected and entered into ETO and in accordance with contractual obligations.
• Contribute to program reporting for internal and external purposes.
• Other responsibilities as assigned.

Team coordination

• Collaborate and communicate with Youth Programs team members and other office colleagues to ensure wraparound support for families served across departments.
• Collaborate with the volunteer coordinator on recruiting mentors.
• Ensure referrals across programs are followed up.
• Provide support and expertise to other youth programs and office teams related to supporting youth and family needs.

Requirements:

• Bachelor’s degree is strongly preferred, preferably in the areas of education, psychology, or social work, but not required.
• Experience working with at-risk youth, specifically in the context of educational and social programs.
• Experience in case management and working with refugee and/or immigrant populations is highly desirable.
• Demonstrated understanding of the US education system.
• Excellent communication skills, with fluency in written and spoken English. Bilingual ability in one of the predominant languages of the local client base is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Valid driver’s license, access to a reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
• Ability to work hours conducive to meeting with middle and high school students outside of school.
• May require occasional weekend and/or evening work.