Case Management and Alternative Care Portfolio Management

• Support the HoP and CP & MHPSS PM in scenario planning and trend analysis to capture the pressing
  needs of vulnerable children and families in the area of operation.
• Work closely with HoP and other PMs in order to ensure an area-based approach is followed, with
  clear synergies among activities within CP CM and other sectors.
• Contribute to master budget phasing at the area level for all CM and Alternative Care / Deinstitutionalization components with CP & MHPSS Awards
• Contribute to decision-making on the organizational staffing structure and revision of roles/responsibilities in line with funding pipeline and technical/operational priorities
• Provide operational perspective on discussions related to systems strengthening and
  sustainability/transition planning in relation to humanitarian case management, alternative care
  and the wider child protection system
• Maintain (with CM IM Officer) real-time overview of entire CM portfolio (using CPIMS+ dashboard
  or other database) to inform planning, analysis and advocacy
• With inputs from the AC & DI Coordinator, maintain overview of the gaps, challenges and
  opportunities for strengthening SCI’s leadership in alternative care and DI programming in
  EAO as well as entry points for great cross-sectoral integration.
• Take on role of Award Focal Point (FP), if needed, for a specific award or project: understand overall
  objectives and outcomes; be able to represent Award during ‘Awards Review Meeting’ and track overall
  progress: primary focal point for partnership agreement unless otherwise delegated; coordinate with
  and resolve issues with relevant colleagues; take lead in reporting by coordinating inputs from fellow
  Coordinators and Officers as required.In close coordination with the CP & MHPSS PM:
• Review case management and AC/DI components of concept notes, project proposals
  (defining locations, targets, potential partners, integration, etc.) together with technical
  advisors
• Work with Coordinators in development of CM & AC/DI components of Partner Agreement
  documents, such as budget, narrative and logframe
• Contribue to kick-off processes for all new awards, including developing detailed CM
  implementation plan and procurement plan, as well as ensuring HR planning is on track with
  existing team succession planning and recruitments for new roles
• As needed, work closely with Awards and Partnership team during kick off, implementation,
  and close out stages to ensure compliance requirements are met.
• Track budget utilization with clear spending plans and PR trackers
• Activate strong sense of cohesion and continuous collaboration between CP & MHPSS, AC&
  DI and CM teams in the field, including regular joint meetings and trainings as appropriate.
• Review relevant elements of partner monthly financial, narrative reports and Indicator
  Performance Tracking Tables, and ensure that adaptive planning is followed in order to meet
  project objectives
• Contribute to timely program and donor reports on CM and AC/DI activities and outcomes
  in compliance with internal Save the Children requirements and any relevant external donor
  requirements
• Work with the Finance department to prepare financial and budgeting requests with a focus on
  Emergency Case Management Fund (ECMF) (including cash transfers and petty cash utilization) as well Cash for Protection (C4P) and ensure the timely planning, documentation and reporting of
  expenditure for projects.
• Continue with sensitization and implementation of updated CVA and CM SOPs and contributing to
  revisions/updates as needed and informed by operational considerations
  Establish and ensure the practice of regular coaching and supervision for all Case Management
• Officers and Assistants, including a focus on case conferencing.
• Monitor, guide and supervise CM Coordinators and their field teams and partners in day-to-day
  project implementation informed by conflict sensitivity and following a need based approach.
• Monitor and advise the AC & DI Coordinator in their day-to-day work with the Coordination Center
  and other cross-cutting aspects of alternative care and deinstitutionalization.
• Work with Education, Shelter/ NFI, FSL/ CVA, WASH PMs in order to ensure knowledge of and safe
  referrals to case management is integrated in all sectors, along with a cross-cutting focus on gender
  and adolescents/youth.
• Ensure staff wellbeing is prioritized and liaise with EAO wellbeing committee as needed

Human Resources, Capacity Building & Organizational Learning

• Maintain oversight of staffing and recruitment of AC & DI Coordinator, DI Officers, Case
  Management Coordinators, Officers and Assistants / case workers and ensure robust and consistent
  onboarding processes
• Plan and support ongoing CPIMS+ training for staff and partners to build confidence and uptake of
  the Primero platform for quality case management; document and raise technical or system issues
  with System Administrator
• Identify gaps and priorities for CM TAs, Alternative Care & DI TAs and other Technical Advisors to
  foster ongoing learning and capacity building for CM staff and partners, including working on a
  structured capacity strengthening plan in line with Steps to Protect and gaps identified in the field
  (i.e. Coaching and Supervision, Caring for Child Survivors, MHPSS in CM, Cash for Protection, Family Based Alternative Care, etc.)
• Participate in ToTs and develop technical training skills in order to be able to further contextualize
  and roll-out relevant training content in the field
• Identify and advocate for internal and external capacity-building opportunities based on clear
  development goals for respective line reports and strategic directions of the overall CM portfolio

Monitoring, Evaluation, Accountability and Learning

• Contribute to clear roles and responsibilities in relation to MEAL activities for case management,
  ensuring ethical data collection and maintenance of CM principles.
• Empower and support the CM IM Officer in maintaining the overall database (dashboard) and
  generating relevant snapshots and visuals of the CM portofolio
• Support the use of CPIMS+ Primero for accurate and efficient monitoring and reporting processes
• Work with CM TAs and MEAL colleagues to contextualize and rollout the necessary tools for
  documenting the outputs and especially the outcomes of CM programming with a focus on
  document Cash for Protection (C4P) impact on child protection outcomes through post-distribution
  Monitoring tools and data collection
• Identify the challenges/gaps in the CM MEAL process and engage with relevant colleagues to build
  capacity, address challenges, improve processes and tools etc
• Analyse and support strengthening of CM partners MEAL systems, including sharing of tools and
  developing appropriate strategies for monitoring and evaluating CM programming
• Increase use of data from monitoring (including Quality Benchmarks), sharing with relevant
  colleagues and informing program revision and design
• Put in place accountability mechanisms for case management and alternative care, ensuring that
  existing accountability channels are disseminated to all CM cases and that feedback from children
  and families is systematically collected and analyzed (Child and Caregiver Feedback Forms)
• Identify and increase opportunities for child participation in case management and alternative
  care/DI program implementation

Representation, Advocacy & Coordination

• In coordination with the CP & MHPSS PM, represent Save the Children in relevant learning events,
  regional or technical coordination meetings, i.e. CM TF or CPIMS+ related meetings, as well as
  meetings with Government Ministries and other national and international partners as appropriate.
• Ensure that Save the Children’s work in Case Management and Alternative Care is coordinated with
  efforts of other agencies and Government, and encourage/enable increased participation of local
  partners in coordination and development of strong referral pathways
• Work with Advocacy, Campaign, Communications and Media team to avoid breaches of
  confidentiality for CM cases while enable the ethical documentation of case studies to show impact,
  and actively participate in advocacy discussions related to case management in EAO

General

• Increase knowledge and familiarity of colleagues in EAO on the core concepts of case management
  and the safe identification and referral of vulnerable children through organization of learning
  lunches or similar learning initiatives
• Foster common understanding of and cross-sectoral engagement in alternative care and
  deinstitutionalization program offer
• Ensures adherence to the Child Safeguarding Policy and reporting procedures
• Ability and willingness to dramatically change work practices and hours, and work with incoming
  surge teams, in the event of crisis or emergency.
• Comply with Save the Children policies and practice with respect to child protection, code of
  conduct, health and safety, equal opportunities and other relevant policies and procedures.

Requirements:

• Master’s degree in social work, Human Rights, Law, International Relations, Development
  Studies or similar. Additional years of experience can count in lieu of master’s degree to
  complement an undergraduate degree in a relevant subject.
• At least 2 years of experience in project management in a fast-paced humanitarian or emergency
  setting, with at least 1 year focused on child protection case management or other protection related programming
• Demonstrable knowledge and understanding of Ukrainian context, especially related to children
  and youth, gender, family and appropriate approaches that can enhance engagement and
  attitude/behaviour change.
• Ability to identify the main gaps in child protection and MHPSS in the given context to inform a
  holistic response for children.
• Sound knowledge of, and experience in applying, established inter-agency standards and
  guidelines in child protection and MHPSS, such as the IASC Guidelines on MHPSS, the Minimum
• Standards for Child Protection in Humanitarian Settings and Inter-agency Guidelines on Child
  Protection Case Management, etc.
• Excellent planning, management and coordination skills, with the ability to organize a demanding
  workload comprised of diverse and challenging tasks and responsibilities
• Experience of representation and public speaking
• Excellent interpersonal skills and ability to build relationships quickly with a wide variety of people
• Strong self-starter who takes initiative and proactively identify challenges and solutions
• Excellent team support and supervision skills.
• Proven coaching and capacity building skills
• Excellent oral and written communication skills.
• Excellent English and Ukrainian language proficiency required
• Highly computer literate (i.e. Word, Excel, Outlook, Internet Explorer, financial systems)
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• Patient, adaptable, able to improvise, and communicate clearly and effectively under pressure