General:

Assess Social mobilization and communication needs and existing capacity at the country level.

• Report to WHO/UNICEF Country Office on progress, achievements, and where additional assistance is required.
• Contribute to developing community engagement, social mobilization, and communication plans to underpin the technical response in collaboration with the WHO/UNICEF offices.
• Provide technical inputs to the overall response strategy, including implementing the operational work plans and providing authoritative advice and support to operational units.
• Provide leadership and strengthen the existing teams by emphasizing team building and collaboration as a daily routine with national/international partners.

Social and Behavior Change Communication:

• Ensure the conduct of the required social investigation of polio cases as part of evidence-based SBC for the early outbreak response.
• Develop/update/review data on the target audience’s immunization knowledge, attitudes, behavior, and practice, especially for high-risk and mobile populations.
• Lead the facilitation of the reinvigoration of a social mobilization and communication working group or the expansion of an existing one.
• Initiate the development of the social mobilization component of the 6-month outbreak response plan document, including details for subnational implementation in high-risk areas, 0 dose, under-immunized children and mobile populations, gender matter, the means for monitoring field activities, and a budget to cover those activities.
• Finalize community engagement and information dissemination strategies to promote polio and routine immunization even in between round activities.
• Develop and tailor health information products for various target populations/audiences based on carefully assessing community knowledge, practices, and behaviors.
• Ensure that polio micro plans (at least in priority areas) include social data and information on social mobilizers and leaders by the time of the first response.
• Provide support for training health workers and other stakeholders on SBC for polio and routine EPI demand.
• Help implement the strategic communication response plan, including mass communication plan, advocacy, digital communication, and crisis communication plans, as appropriate.
• Undertake in-depth reviews of potential vaccine refusals or issues of mistrust to be addressed even in between round activities.
• Conduct regular analyses of independent monitoring data and other available resources to identify priority areas and devise social mobilization micro plans targeting those areas that incorporate social mobilization indicators within program monitoring indicators.
• Set up social mobilization teams with delegated authorities at the subnational level, as needed, and oversee the structure with performance monitoring until the end of the outbreak.
• Facilitate documentation and dissemination of lessons learned / good practices from the planning, implementing, and monitoring of Polio Outbreak Response SBC activities.

External Communication:

• Conduct a media landscape analysis.
• Develop a media engagement plan and develop media products such as jingles, messages, etc.
• Support the outbreak response team in preparing an external communications strategy, including engagement with political, religious, and community leaders and other stakeholders.
• Develop polio-related media and external communication packages.
• Identify a media focal person and spokesperson from the government, WHO, and UNICEF.
• Work with partners and government counterparts to conduct a press brief/media release, if appropriate, and update donors and partners on work progress.
• Host weekly calls with WHO polio communications counterparts in country offices, regional offices, and HQ.
• Receive and review all media releases/news feeds related to the outbreak and share them with focal points. Target other non-media communication channels that could be more effective in specific settings.
• Update talking points and FAQs (e.g., with changing epidemiology and ahead of vaccination rounds).

Other:

• Undertake other assignments and responsibilities as requested by heads of country offices, regional directors, and other partners to support the successful response to the outbreak.

Requirements:

• An advanced university degree in one of the following fields is required: social and behavioral science, sociology, anthropology, psychology, education, communication, public relations, or another relevant technical field. At least two years of additional relevant work experience in the same field may be considered in lieu of a master’s degree.
• A minimum of five years of professional experience in one or more of the following areas is required: social development program planning, communication for development, public advocacy, or another related area.
• Relevant experience in a UN system agency or organization is considered an asset.
• Experience working in a developing country is considered as an asset.
• Experience working in a public health emergency context, particularly polio outbreak response, is an asset.
• Fluency in one of the following languages is required: English, French, Arabic, or Portuguese. Fluency in any other UN language is an asset.

PERSONAL SKILLS AND QUALITIES

Applicants must be able to demonstrate:

• Strong self-awareness and ability to self-manage and operate safely and securely in rapidly changing emergency contexts.
• Drive to achieve impactful results.
• Ability to work effectively in a diverse and multi-cultural team to achieve goals.
• Ability to develop new and nurture existing internal and external networks, partnerships, and relationships that deliver results.
• Ability to communicate clearly, confidently, and persuasively, orally and in writing.
• Ability to analyze information, solve problems, and make decisions in complex, challenging, and rapidly evolving environments.
• Ability to think and act strategically.
• The highest levels of personal integrity and commitment to adhering to required standards of conduct and behavior.
• A willingness and commitment to serve the children and their communities affected by disasters in the face of potential hardship and personal sacrifice.