Support to business partnering

• Support the business partners in developing initiatives to encourage employee well-being and employee recognition schemes
• Support the management of change processes by advising clientele on changes to HR processes under the guidance of HR Business Partner
• Support the business partners in assisting clientele using HR systems such as talent management, agora and achieve.

Support in the processing of entitlement and benefits

• In consultation with the supervisor, analyze, research, verify, and compile data and information on cases that do not conform to UN or UNICEF’s HR Rules & Regulations, to support the consistent and equitable application of decisions and implementation of agreed-upon action.
• In consultation with the supervisor, analyze, research, and verify the information for the purpose of responding to staff queries on areas related to benefits and entitlements
• Initiates the processing of a wide range of personnel actions in accordance with UNICEF rules and regulations, by ensuring all relevant forms and actions are completed by staff and forwarded to the GSSC.
• Maintains and prepares all personnel-related records and files, ensuring all information on each staff member is up-to-date and accurate.

Support in recruitment and placement

• Prepares and circulates internal and external advertisements.
• Liaises with candidates in the various stages of the recruitment process.
• Prepares formal acknowledgment, offer, and regret letters.
• Initiates and follows up on reference checks and academic verifications, and ensures other background checks are completed.
• Monitors the life-cycle of the recruitment process to update supervisors as necessary.

Support in organization design and job classification

• Participates in the review of GS positions-specific JDs, ensuring effective application of ICSC methodology.
• Drafts and edits of job descriptions to be submitted for classification for review by the supervisor.
• Follow up and liaise with HQ and RO over the status of requests to ensure timely completion.
• Prepares documents to be submitted for classification to RO and NYHQ, ensuring completeness of documentation.
• Monitors the life-cycle of all job classification requests to facilitate recruitment and organization planning.
• Compiles and analyses information and statistics related to posts and staff for reports on staffing trends.
• Analyze, research, verify, and compile data that facilitates the preparation of workforce planning reports for supervisors to review against benchmarks i.e. Gender and geographical balance and other recruitment-related key performance indicators.

Support in learning & capacity development

• In consultation with the supervisor, researches and analyses data and information to help identify training needs within his/her office for the development of learning plans and other targeted training interventions.
• In consultation with the supervisor, researches, analyzes, verifies, and compiles information on external training courses available and educational institutions to help the supervisor decide on learning programmes that address learning gaps in his/her country office.
• Assists team in organizing and conducting courses, workshops, and events by participating in exercises that aim to build capacity of stakeholders.
• Develops and processes contracts for institutions providing training and courses, ensuring compliance with UNICEF rules and regulations.
• Assists team in organizing and conducting courses, workshops and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
• Tracks the performance management cycle processes, ensuring the timely distribution and enhancing the timely completion and return of appraisals.
• Support as the HR community manager in the knowledge management repository, along with the management of HR community learning events and sessions.

Support to human resources in emergencies (HRiE)

• HRiE-related data management including but not limited to maintenance and update of ESAR COs surge trackers with COs Emergency Focal Points, Quarterly surge and emergency staffing reports.
• Rosters management and update including review of quarterly rosters usage reports in conjunction with COs, quarterly clean-up of rosters to remove non-eligible candidates, quarterly inclusion of priority candidates in the Rapid Response Mechanism external roster.
• HRiE-related meeting and communication management including meeting minutes, preparation of deployment requests, support to COs to prepare Terms of Reference.

Requirements: 

Minimum requirements:

• Education: Completion of secondary education, preferably supplemented by technical or university courses related to the work of the organization. *For this position, a university degree (Bachelor’s or Master’s) from a recognized academic institution in a relevant field may be used in lieu of relevant work experience.
• A minimum of 6 years of progressively responsible administrative or clerical work experience required.
• Experience in community management and/or social media management.
• Experience in managing data and statistics, including experience with PowerBI and Excel is an asset.

Languages: Fluency in English is required. Knowledge of French of Portuguese is an asset.

Desirables:

• Developing country work experience and/or familiarity with emergency.