The Travel Officer reports to the Service Line Manager. Guidance regarding the overall approach to work is given. Completed work is reviewed for attainment of objectives. The incumbent has signatory authority of an assigned amount. The incumbent provides travel related services within the Travel Service Line of the Regional Service Centre Entebbe (RSCE). S/he provides guidance and direction to the Service Line Under the supervision of the Service Line Manager, the incumbent is responsible for the following duties: Oversee travel related services for RSCE client missions. Monitor the work of the Travel Administrators (TAs), and the Contracts Management and Reporting Unit (CMRU) in the service Line. Provide guidance on travel administration policies and practices. Coordinate with other stakeholders i.e., Finance, Human Resources and Quality Assurance teams in ensuring that travel needs of RSCE Client Missions are adequately served. Verify services rendered by the Travel Management Contractors (TMCs) are satisfactory and in accordance with the signed contracts. Ensure that the quotations provided for airline tickets are at the most competitive market prices. Monitor Travel Dashboard and ensure completeness and accuracy of data. Compile and analyse RSCE client mission travel related reports. Coordinate with Travel Claims Processors (TCPs) in the RSCE on cross cutting issues. Liaise with Client Service Delivery Section (CSDS) on queries sent through iNEED and the responses to clients. Coordinate with RSCE client missions to discuss details of complex travel requests and provide support on issuances of travel related broadcasts. Assist the Service Line Manager in supervising the day-to-day functions of the Service Line and coordinating travel related matters for RSCE Clients. Act as a Certifying Officer under Rule 105.5 of Financial Regulations and Rules of the United Nations. Perform other duties as required

Requirements: 

Education

Advanced university degree (master’s Degree), preferably in the field of business administration, travel, transport, and related fields is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

IATA training is desirable Certification in data analytics is desirable.

Work Experience

At least five (5) years of progressively responsible professional experience working with complex travel operations is required. Experience working in a United Nations common system field operation (inclusive of peacekeeping, special political missions and UN agencies, Funds and Programmes) or similar international organization or non-governmental organization in a conflict or post-conflict setting is desirable. Experience working with Staff Regulations and Rules, Financial Regulations and Rules, and procedures of the United Nations System or similar large international organization is desirable

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Knowledge of French is desirable.