• Assists the Central Intake Unit (CIU) Investigations Officer (Intake) in the efficient organization and administration of the Agency’s misconduct intake process in matters related to the assessment of allegations of misconduct; – Prepares and drafts written assessments of allegations of misconduct including breach of neutrality and clearly outlines the available information; – In compliance with due process requirements, makes information-based inquiries and/ or interviews with diligence to ensure confidentiality and accuracy of evidence gathered and impartiality of conclusions reached; – Supports UNRWA Hotline Officer in handling complaints whilst ensuring complaints across all field offices are appropriately maintained and registered; – Registers complaints of non-misconduct received by DIOS in the designated complaint registry and provides a regular update to the DIOS Investigation Officer on the data statistics; – Performs other tasks as required.

Requirements:

Education

• A University degree from an accredited educational institution in Law, Investigations, Human Resources, Management, Communication, Business or a related discipline.

Job – Specific Qualification

Not available.

Work Experience

• At least one year of relevant experience in supporting investigation or administrative inquiries, communications or related field is required. – A University degree from an accredited educational institution in Law, Investigations, Human Resources, Management, Communication, Business or a related discipline is required. – Experience working in the United Nations is desirable. – Experience working in intake/investigation related disciplines is desirable. Are you currently residing in Duty station. Please specify your current location. It is required.

Languages

• Excellent demonstrated command of spoken and written English and Arabic.