Responsibilities: 

Responsibilities may include, but are not limited to:

• Providing intake, assessment, and enrollment to a case load of Refugee Medical Assistance clients
• Print & distribute RMA cards
• Connect clients with referrals to eligible providers
• Work with the Economic Empowerment Supervisor and if needed WTOR to screen Cuban Entrants for RMA eligibility
• Register clients in e-RED
• Refer RMA clients to employment services, ELI services, and other services as appropriate
• Refer RMA clients to employment services, ELI services, case management services, and other services as appropriate
• Ensure case files and reports are maintained in accordance with grant requirements.
• Other duties as requested

Requirements:

• Undergraduate degree required in Social Work, or related field.
• Excellent communication skills, with fluency in written and spoken English. Bilingual ability in Spanish highly desired. Bilingual ability in Spanish, Arabic, or Dari/Pashto preferred.
• Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.
• Proficient in Microsoft Office Suite applications.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

Demonstrated Skills & Competencies:

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in Spanish is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.