JOB DETAILS:

Norwegian Refugee Council ICT Assistant Lebanon Bekaa Lebanon NRC Jobs 2024

Norwegian Refugee Council looking for “ICT Assistant Lebanon Bekaa”. Applicants with a Bachelor’s degree may apply on or before 14-Jul-24.

The Norwegian Refugee Council has published a job vacancy announcement on 01/07/2024 for qualified applicants to fill in the vacant post of ICT Assistant Lebanon Bekaa to be based in Zahle , Lebanon. For more jobs, please visit https://unjoblink.org

Company Name: Norwegian Refugee Council

Job Title: ICT Assistant Lebanon Bekaa

Duty Station: Zahle , Lebanon

Country: Lebanon

Application Deadline: 14-Jul-24

Responsibilities: 

• Adhere to NRC policies, guidance, procedures and the Global ICT Strategy.
• Provide information and support to staff on the department’s policies and procedures.
• Deliver timely and high-quality ICT hardware, software, and services to the country programme.
• Ensure all NRC systems are fully compliant with information security requirements and data privacy standards.
• Support with testing new equipment and applications and provide thorough feedback.
• Identify problems and errors in the area of activities.
• Ensure that NRC’s related activities are implemented within NRC’s Protection Mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

Specifically you will;

• Install, maintain, monitor and update operating systems, software upgrades, security patches and user applications.
• Provide routine support for resolving Windows issues, formatting, and setting up Okta accounts and NRC applications.
• Maintain Internet and network connectivity in NRC’s offices/ centers.
• Maintain and track ICT assets.
• Set up and troubleshoot printers, monitoring consumables and paper usage.

• Prepare and configure laptops for new employees.
• Ensure licensing compliance for all software on NRC computers and network equipment.
• Collaborate with Logistics for ICT asset management, advise and assist with procurement by recommending hardware and software specifications.
• Ensure proper filing of documents related to support department as per NRC’s policies and procedures.
• Support the M&E Department with Data cleaning and data collection.
• Perform any other related tasks requested by the line manager.

Requirements: 

• Bachelor’s degree in IT, Computer Science, CCE, or relevant computer domain
• Minimum 1 – 2 years of experience in Information Technology
• Proficiency in English and Arabic, both written and spoken

Behavioral competencies

•  Planning and delivering results
• Working with people
• Analyzing
• Coping with change
• Communicating with impact and respect