Responsibilities include, but are not limited to, the items listed below.

• Assist clients with accessing resources in the community and coordinate with other IRC program staff, and community partners to provide appropriate wrap-around services;
• Develop and foster partnerships with community organizations focused on housing, education, employment and special services for children and young adults;
• Assist in referring eligible clients to enroll in federal and state medical and financial benefit programs and attend appointment with clients when necessary;
• Communicate with clients to provide case status updates, request documents and other information, schedule appointments, and manage other communication as needed;
• On occasion, assist on legal cases when needed;
• Prepare referral packages for children who move out of the local jurisdiction;
• Maintain complete and organized case files of client records and documents;
• Ensure data is inputted timely and accurately to comply with internal and external program requirements;
• Case note and document all appropriate clients’ contacts and activities as directed;
• Participate in all program meetings and staff development activities;
• Comply with all IRC policies and protocols; and
• Other duties as assigned.

Requirements:

• An undergraduate degree or equivalent work experience in the social work field;
• Fluency in both Spanish and English required;
• Experience with working with children or individuals afflicted with trauma highly desirable;
• Excellent attention to detail, ability to multi-task, and comfort working in a fast-paced environment;
• Demonstrated ability to work independently, solve problems and exercise sound judgement;
• Evidence of capacity to be a strong team member in a highly collaborative environment;
• Deep commitment to working with immigrants, children, asylum seekers;
• Trauma-informed and sensitive listening and communication skills;
• Personal integrity in handling ethically complex and confidential situations; and
• Strong computer literacy, research, and analysis skills.