Program Management & Delivery:

• Responsible for coordination of program implementation both direct and indirect for delivery of high-quality programming on time, and on budget, in line with the objectives of the Country Strategic Plan and Humanitarian Response Strategy and in accordance with donor requirements
• Working with the Area Managers, establish robust project management systems and standardized ways of working, including through capacity building of field office managers and Program Managers in work-planning and program management, holding them accountable for key deliverables.
• Ensure adherence and appropriate responsibility for donor awards as per the Scheme of Delegation: manage and support budget holders for individual projects and awards, ensuring accurate forecasting, and effective budget management and monitoring, for example through monthly project reviews at field level and at country office level.
• Ensure that key project documents are in place at project kick-off, including procurement and HR planning, implementation plans, phased budgets, and ensure the regular review of the same.
• Closely monitor Key Performance Indicators (KPIs) and trouble-shoot issues affecting program delivery at field level, drawing on support from relevant departments within the Head Office
• Support the implementation of MEAL protocols in line with best practices.
• Work with field teams to identify and communicate to CD and PQI team any gaps in service provision/unmet beneficiary needs in current areas of implementation or more broadly.
• In close coordination with relevant departments, participate in the program proposal process and participate in designing, innovative and high-quality programs to serve children.
• Represent Save the Children to members, donors and other stakeholders as required.

Risk Management

• Ensure Area Operations are actively managing risks.
• Provide oversight of the Field Operations Risk Management Plan and drive key mitigations forward with different areas.
• Ensure all field risks are documented, assessed, mitigated against, and escalated to the SMT.

Project Management Methodology (PMM) and PRIME

• Ensure all Project Staff take the full PMM course across the country,
• Ensure all new projects are PMM compliance in up taking tools and procedures,
• Draw an action plan for all continuing awards to be PMM compliant.
• Support and coach Area Managers and Project Managers and project staff to use the new procedures and tools.
• Define approach for monitoring and embedding use of procedures and tools.
• Lead the rollout of the PRIME system in Venezuela Country Office.

Staff Management, Mentorship, and Development – Program Operations:

• Ensure appropriate staffing within field offices through a quarterly review of budget portfolio, cost expenditure and headcount.
• Manage performance of direct reports by defining expectations, providing leadership and technical support as needed, and provide feedback regularly.
• Provide direct coaching/mentoring to Field Manager and other staff as required.
• Work with HR to ensure that effective performance management systems are in place at field level.
• Work with HR to identify positions and staff suitable for succession planning and support capacity building initiatives.

Emergency Response Management:

• Strengthen the Ethiopia CO organizational readiness to respond to emergencies in line with global SCI humanitarian goals and benchmarks.
• Ensure that the CO designs, updates and implements a full set of humanitarian preparedness actions, drawing on SC Member input and resources.
• Work with the Humanitarian team to ensure key preparedness actions are undertaken, including:
  • pre-positioned supplies are in place
  • response teams are identified, trained, and prepared within field offices.
• Ensure that each area has an up-to-date, context-based and achievable Emergency Preparedness Plan (EPP).

Safety and Security

• Working with the Security Coordinator to ensure that, each operational area (i.e. all area offices, field offices and project offices), implement the safety and security minimum operating standards and procedures and have a clear, updated contingency plan in place to respond to various foreseen and potential scenarios.
• Emphasize and support Area Managers in ensuring that national security guidelines, and particularly those on travel and incident reporting, are adhered to.
• Support the Security Coordinator in promoting a culture of security awareness and a shared duty of care amongst staff in area teams.
• Promote a culture of security awareness and a shared duty of care amongst staff.

Supply Chain

• Supervise the Supply Chain and the overall Supply Chain, Logistic and IT departments.
• Provide timely and Value4Money guidance to the supply chain team.
• Supervise that that procurement plans are in place, revise and used in each project implemented by SCI Venezuela
• Supervise the transition to the Fleet Transformation system.

Other:

• Support the development of an organizational culture that reflects our values, promotes accountability and high performance, encourages a team culture of learning, creativity, and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our members and donors.
• Act as the CD as required.

Requirements:

Essential:

• 10 years of relevant progressive experience, out of which 5 years in senior leadership positions, including significant field operations experience in implementing multi-sector programs
• Master’s degree in development or other social sciences or equivalent
• Experience in complex emergency responses and fragile states; prior experience working in conflict settings.
• Robust experience in NGO emergency program cycle management, and with experience of working within a complex and matrix organisation structure.
• Experience in international humanitarian systems, institutions, and donors, and of procedures, accountability frameworks and best practices in emergency management.
• Familiar with effective financial and budgetary control and managing grants from major institutional donors.
• Experience with key humanitarian donors including ECHO, GAC, and BHA
• Solid project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results.
• Ability to analyse information, evaluate options and to think and plan strategically.
• Excellent problem-solving capacities: ability to collaborate with others to find solutions.
• Experience of managing and developing a team and the ability to lead, motivate and develop others, understanding of capacity-building approaches, coaching, and mentoring.
• Excellent interpersonal, communication and presentation skills
• Fluent oral and written communication skills in Spanish and English
• Flexibility and the ability to effectively adjust expectations to on-the-ground realities, while adhering to humanitarian principles and standards.
• A high level of resilience, willingness to travel frequently to field locations.
• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.

Desirable:

• Experience of working within a complex, high-risk environment; previous security management experience and previously completed Hostile Environment Awareness Training (HEAT) training an advantage.
• Working knowledge of the program priorities of the Venezuela Program which include Health & Nutrition, Food Security & Livelihoods, Education, Child Protection, and WASH.
• Previous experience in Venezuela or Latin America.