• Complies strictly with Finance and Administration (F&A) Manual and/or other relevant institutional guidelines related to medical reimbursement.
• Demonstrates good knowledge of the administrative procedures related to the health coverage, accident and occupational disease coverage.
• Receives and checks all the individual bills from employees for reimbursement, translates them into English if needed, prepares all the respective files (cover sheets, message to FIN, etc.).
• Scans medical bills and supportive documents submitted by staff.
• Acts as the contact person for all employees with delegation contracts regarding medical problems and accidents; explains the arrangements regarding health insurance for employees with resident contracts.
• Maintains the “Delegation employees-medical fees-detailed overview” spreadsheet, shares its non-confidential part with the relevant internal interlocutors (Finances, HR).
• Receives staff inquiries and sends timely responses to inquiries about the received reimbursements (e.g. breakdown of the amount received).
• Responsible for administration related to staff health insurance.
• Complies strictly with Finance and Administration (F&A) Manual and/or other relevant institutional guidelines related to medical reimbursement.
• Receives and checks all the individual bills from employees for reimbursement, translates them into English if needed, prepares all the respective files (cover sheets, message to FIN, etc.).
• Scans medical bills and supportive documents submitted by staff.

Requirements:

• Good command of English, excellent knowledge of Dari and Pashtu.
• Computer skills, including Microsoft Office suite (Word, Excel) and File Explorer.
• Medical or pharmaceutical qualification (college or university) would be an asset, even if not finished.
• Good knowledge of local health care facilities would be an asset.
• Good knowledge of local and international treatment protocols would be an assert.

Professional Experience required

• Two years’ experience in a shared services environment.
• Working experience in an insurance company would be an assert.
• Proven experience in HR administration, mainly in tasks related to their function.
• Knowledge of and experience in HR services, including workflows, processes and key performance indicators.