Platform Development:

• Oversee the progress of the development of the software for the DRC Digital Legal Aid Platform
• Facilitate collaboration with new partners to join the Platform while maintaining effective oversight of their activities. Coordinate with DRC legal team and support structure to expediate the software development process
• Coordinate the Platform’s team activities and work
• Define the strategic goals of the Platform team and oversee their implementation
• Develop strategies, tools, forms and templates pertinent to the Platform
• Identify risks and develop mitigation strategies
• Lead the initial testing and beta testing of the Platform by a large group of selected stakeholders
• Lead the branding and awareness raising for the Platform through innovative means

Legal Research, Analysis and High-Quality Content:

• Analyse the topics of interest, legislative gaps and most popular questions for the target audiences
• Support the development and design of the information and analytical materials to be published and disseminated through the Platform
• In cooperation with the Protection Specialist – Legal Analyst, ensures the quality and timely update of legal information materials for the Platform
• Under the coordination of the Protection Specialist – Legal Analyst regularly revises and updates legislative analysis based on legislative changes, ensuring the analysis remains relevant and effective
• In coordination with legal analysis team, involved in research and analysis of law, by-laws, judicial and administrative practices on issues relevant to the Platform’s legal content
• Advise DRC legal program on cross-border advocacy issues

Coordination, Representation, and Partnership Building:

• Solicit new service providers to join the Platform
• Facilitate technical training for new legal service providers on the Platform
• Build a foundation for a Europe-wide network and connect the network with the Platform
• Coordinate with partner organizations (governmental and non-governmental) to develop joint strategies and programs for improving the country’s digital legal aid program as well as cross-border legal aid services
• Facilitate knowledge sharing and best practice exchange among partner organizations (through cross-border legal aid WG) and DRC overall
• Collaborate with field lawyers and attend relevant advocacy meetings, Cluster and Working Group meetings to oversee legislative gaps, concerns and challenges faced by people of concern (PoC).
• With the purpose of promoting the Platform, represent it in various forums, events, and meetings, and engage with a diverse array of stakeholders, including humanitarian actors, government officials, and beneficiaries. Foster partnerships and respectful collaborations
• Lead Social Media Marketing Campaign for the Platform
• Support the team in conducting assessments and other monitoring and evaluation exercises relevant to improving the Platform’s operation

Compliance, Quality Control and Reporting:

• In cooperation with Compliance and Quality Control Officer ensure high quality humanitarian legal aid services provided through the Platform
• Ensure the Platform’s compliance with data security, donor and DRC visibility requirements, humanitarian principles, and program strategies
• Ensure the compliance of information systems and processes with the applicable standards and guidelines related to information management and data protection, including the Protection Information Management (PIM) standards and principles and DRC’s internal guidelines.
• Draft information products such as reports, charts and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting, and information sharing.
• Contribute legal input for proposals and reports to donors and authorities

User Engagement and Feedback Analysis:

• Analyse user feedback and identify areas for improvement in the Platform’s features and functionality
• Collaborate with the software developer to address user, team and management concerns and implement necessary updates
• Develop a plan for enhancing user engagement and ensuring continuous feedback collection

Requirements: 

Required:

• Participation in innovative software projects and proven experience in utilizing digital technologies in humanitarian response or crisis management
• Proficiency in software development processes sufficient to communicate with and evaluate the work of IT contractor firms
• Strong familiarity with SMM tools and SEO optimization tools
• Report writing and presentation skills, capable of transforming complex legal data into accessible, understandable, and actionable information
• Flexibility and adaptability in rapidly changing circumstances, and an ability to anticipate and respond to new challenges and opportunities
• Extensive experience in coordination and representation in a humanitarian context, with a demonstrated ability to handle sensitive issues and maintain productive relationships
• Excellent skills in MS Word, Excel, and PowerPoint
• Fluency in Ukrainian/Russian and English.

Desirable:

• Graduate degree in Law or a related field
• Experience in an NGO sector
• Solid understanding of legal framework of Ukraine, social protection, human rights or humanitarian aid legislation, systems, and practices in Ukraine, coupled with the ability to interpret and analyse these within the broader socio-political context
• Knowledge of international human rights law