Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable, and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

DRC has been operating in the West Africa region for over 15 years, running a combination of emergency, livelihood, protection, and advocacy programmes through Country Offices (COs) Guinea, Liberia, Ivory Coast, Mali, Burkina Faso, Niger, Nigeria and a Regional Office (RO) in Abidjan. DRC has 17 offices and more than 500 staff members across the WA region.

DRC started operating in Nigeria in 2015 where plans to run a combination of emergency, livelihood, WASH, protection, and advocacy programmes has been set. DRC currently has offices in Abuja, Yola, Mubi, Maiduguri and planning to run an office in Yobe, besides 50 staff members subject to increase in near future.

Overall purpose of the role: This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.

Duties and Responsibilities

• Provide technical guidance and support to protection monitoring staff, ensuring quality in the implementation of activities and services as well as the adherence to protection standards.
• Support the protection partners with the development of a technically sound (monthly & weekly) work plans, consistent with the goals and objectives of the project.
• Maintain regular and positive collaboration with local partners to enhance synergies and ensure that intervention between the different project components is harmonized and that protection is mainstreamed into the other sectors of intervention.
• Identify capacity building needs of local partners ‘protection monitoring staff by assessing their knowledge and skills and accordingly provide learning opportunities through training, workshops and/or simulation exercises; ensure continuous on the job coaching and mentoring.
• Support the Protection Coordinator in developing and/or updating protection tools and training material in order to ensure questionnaires for HH surveys are developed efficiently, FGD and KIIs are adapted, and that regular analysis are conducted by protection partners while ensuring the Protection Information Management of all data from each local partners in the Northwest Nigeria.
• Contribute to the development of quality internal/external reports and project proposals, providing relevant protection data, insight and analysis.
• Ensure that DRC data protection policies are shared, understood and upheld by all partners ‘staff involved in protection monitoring in compliance with the highest standards of privacy and confidentiality.
• Establish and maintain collaborative relationships with relevant partners and other project stakeholders working in the project areas especially community-based protection structures, IDPs/refugees’ representatives, ensuring government stakeholders such as legal mechanisms/human rights commission/ministry of women and children affairs, UNHCR, IOM, UNICEF, UNFPA etc. and other relevant stakeholders through a mapping of stakeholders for the NW including local NGOs/INGOs
• Proactively participate in relevant coordination meetings, as requested by the Base Manager and Protection coordinator: ensure to participate in the INGO forum discussion, the case management taskforce, the anti-trafficking taskforce, and any other protection areas groups that may be emerging and try to push for new taskforces/working group on protection monitoring in the area.
• Ensuring to give guidance on questionnaires to be used as HH surveys level and ensuring quality of data collected, protection incidents tools, ensuring compliance to the NW risks with proper assessment of situation, ensuring accountability to affected populations and verify any documentation and compliance and flag any issues to the protection coordinator and area base manager
• Ensuring to use tools and existing dashboards and analysis, review protection partners’ reports to ensure they can be shared in a professional way, ensuring proper use of HH surveys questionnaires, ensuring to make suggestions to protection coordinator on questions to add, suggest new tools and collaborate closely with the PIM Specialist on P21 and other imposed protection monitoring tools
• Other duties as assigned by the Protection Coordinator and Northwest Base manager

Specific Duties:

• Coach protection team of local protection partners to ensure proper protection outcomes of the projects
• Lead and coordinate the implementation of protection monitoring activities in designated areas, ensuring quality and achievement of timelines.
• Regularly draft and compile and analyze data, elaborate on trends and protection situations to feed into relevant reports including alert reports, protection monitoring monthly reports, protection incidents forms, protection incidents alert trackers and any other dashboards
• Provide technical support to staff in the identification of protection risks and human rights violations using qualitative and quantitative methodologies (observation, focus group discussions, household assessments, community assessments, key informant interviews);
• Help in developing trainings/tools on protection monitoring and translate when necessary to ensure tools can be read
• Develop visuals/dashboards
• Ensure that vulnerable/at risk individuals are promptly and safely identified, assessed and referred. Maintain an updated database of internal and external referrals.
• Maintain updated service mapping of the service providers operating in the area. Ensure that protection monitors are regularly informed and provide accurate information on availability of services to the target population.
• Work closely with other organizations to ensure a smooth referral pathway, in collaboration with the Northwest Base Manager and Protection coordinator
• Plan and facilitate the induction process for protection partners’ protection monitoring staff on protection principles, safe identification and referral procedures, protection monitoring methodologies and other relevant topics.
• Ensure regular liaison with other DRC protection monitoring team leaders for exchanges of good practices/trainings and tools development
• Ensure to know how to navigate information management protocols and procedures especially through Kobo
• He/She will help giving suggestions to complement the protection strategy for NW where DRC has programs and support the protection coordinator and NW base manager in identifying key components where the teams need to be strengthened which will help shape the protection monitoring strategy for Nigeria. In collaboration with the protection coordinator, he/she will mentor the team daily at field level, make suggestions to develop and revise protection interventions, when necessary, support design standard indicators and tools to monitor the quality and impact of protection programming in the Northwest.
• Ability to coach teams on key messages, diverse awareness raising sessions including CP, GBV and other MHPSS sessions and on providing PFA to ensure giving more confidence to beneficiaries
• Undertake regular participatory monitoring and verification visits on a weekly basis to ensure adequate progress against action plans, and outputs and ensure that quality elements are signed off. Provide advice on any corrective action necessary.

Job Requirements

Experience and technical competencies:

• Minimum five years relevant professional experience in the protection sector (of which at least three years in a supervisory role)
• Previous working experience with IDPs, refugees and returnees;
• Strong knowledge of international protection in the humanitarian context and protection analysis
• Deep understanding of PIM Tools and data management
• Key knowledge of basic PSS on the first 3 layers of the pyramid and ToT on PFA

Education: (include certificates, licenses etc.)

• Master’s degree in Political sciences, Social Sciences, Human rights or related field, BA can be considered if experienced can be proven.

Languages: (indicate fluency level)

• Effective communication skills (written and verbal)
• English (Professional Working Proficiency)
• Hausa (Desirable)
• Fulani (Added Advantage)

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating listening and speaking effectively and honestly.
• Demonstrating integrity: Acting in line with DRC’s vision and values

Deadline: Applications close on the 22nd of July 2024 at midnight (GMT time).

Note: Applications will be reviewed on rolling bases due to the urgency, therefore a candidate who closely meets the requirements may be selected before the above deadline.

• Only short-listed applicants will be invited for written tests and oral interviews.
• For general information about the Danish Refugee Council, please consult: www.drc.dk