EUMETSAT is an intergovernmental organisation based in Darmstadt, Germany, with 30 member states. Our vision is to be the leading user-driven operational agency in Europe and a trusted global partner for weather and Earth system monitoring from space. We are at the forefront of providing near-real-time (NRT) data that are crucial for saving lives, protecting property, and fostering economic growth and productivity in Europe. By operating state-of-the-art systems for managing our satellites, data processing and providing real-time distribution services to users worldwide, we are making a tangible difference in people’s lives and contribute to the thriving European economy.

As part of our mandate, EUMETSAT also operates several Copernicus missions on behalf of the European Union and provides services to the Copernicus marine and atmospheric services, and their users.

In support of these 24/7 operational systems and services, we are looking for a talented system operations team leader to join our team. Within the Real-Time Services and System Operations (RSO) Division responsible for system and mission operations, the Team Leader of the Mission Performance Team will lead a team of system operations engineers and analysts providing hands-on support to our suite of Mission Performance tools, used for system operations monitoring and reporting across our systems and services.

Duties

The main duties will be as follows:

• Liaising with the spacecraft and system operations teams to ensure the successful continuous monitoring and reporting of satellite, ground segment and mission operations and associated data and products;
• Managing and evolving the end-to-end monitoring concepts and systems, for near real time and offline monitoring and reporting, including improvements, optimisation and automation, in a real time 24/7 operations environment;
• Coordination of system monitoring across EUMETSAT systems, including harmonisation of the system monitoring tools, analysis and implementation of tools to monitor the evolving multi-mission architecture;
• Co-chair of the System Monitoring Functional Area Management Board (FAMB) with the counterpart in the Technical and Scientific Support Department (TSS)

• Leading the evolution of the system monitoring tools and techniques, to ensure consistency with state-of-the-art approaches, including use of Artificial Intelligence and Machine Learning;
• Managing and coordinating the Mission Performance Team, as well as close collaboration with the TSS maintenance teams and industrial contractors to ensure optimised performance;
• Supporting the requirements definition and validation of any changes and evolutions to the mission performance systems;
• Support to the development of future EUMETSAT satellite systems in their life cycle implementation of Mission Performance monitoring tools.

Skills and Experience

• Proven and extended experience of:
  • end-to-end system operations in a real-time operations environment;
  • operation of mission monitoring systems, and use of system monitoring tools;
  • definition, development, integration and acceptance testing of mission data monitoring systems;
  • defining and implementing the verification and validation of ground segment systems;
• Excellent interpersonal and communication skills, with an ability to apply these to interactions within a team and between teams;
• Experience of team and/or project and technical management;
• Proven ability to solve technical problems proactively and independently.