Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, please visit www.worldbank.org

Junior Professional Associates – Program Description

The Junior Professionals Associate Program (JPA) offers an exceptional opportunity for recent graduates to embark on a professional journey, providing a three-year contract with valuable work experience within a diverse and dynamic environment and the potential of field work experience. The program is an excellent platform to sharpen your existing skills and to develop new ones, all while gaining a profound understanding of the challenges associated with reducing poverty and fostering shared prosperity on a livable planet.

We will provide you with the opportunity to gain entry-level professional experience in a premier development institution, on an Extended Term Consultant (ETC) contract with benefits. For more information, please visit www.worldbank.org/careers/jpa

The following are minimum requirements to be eligible for the JPA program:

• Be 32 years of age or younger

• Hold a bachelor’s degree

• Be fluent in English

The JPA program at the World Bank is a highly competitive initiative. Candidates who are being actively considered for positions may be required to present academic transcripts and professional references. The World Bank’s Human Resources team and hiring team will reach out exclusively to individuals selected for assessment and interviews.

Positions may be in any of the World Bank’s offices worldwide.

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Department Description – ITSBA

The Information and Technology Solutions (ITS) Business Administration Department (ITSBA) is a central pillar in the World Bank Group’s IT, responsible for managing the business of ITS. ITSBA serves as a strategic catalyst, navigating IT transformation, endorsing agile and lean methodologies, and sculpting the IT workforce blueprint. It champions stringent governance, proactive risk management, and unwavering compliance with policies and standards, while also ensuring meticulous financial oversight of IT resources.

ITSBA is the driving force behind organizational change and transformation efforts, instilling a culture of innovation and continuous learning. ITSBA is responsible for equipping the IT workforce with the necessary skills to address both present and future technological advancements and managing strategic sourcing and vendor management. The department encompasses several key areas:

• Strategy and Advisory

• Governance and Business Management

• Financial Management

• Transformation Management and Enterprise Change Management

• Workforce Management, Learning, and Knowledge Management

• Sourcing and Vendor Management

• Communication Management, Partnerships, and Staff Engagement

Unit Description – ITSTM

The Transformation Management and Enterprise Change Management unit spearheads transformative efforts, starting with the adoption of agile methodologies across ITS and key WBG stakeholders. This unit serves as a centralized hub for strategic planning, execution, and monitoring of transformational initiatives within the ITS department at the World Bank Group.

Responsible for implementing Agile frameworks and supporting the establishment of structures that enable a dynamic, iterative, and people-centric approach, the unit conducts assessments of current ITS operations, processes, and structures to identify areas for improvement and optimization. By developing and implementing Agile frameworks, methodologies, and practices across ITS functions and teams, the unit enhances efficiency, flexibility, and responsiveness.

A key responsibility of the unit is establishing the strategy, principles, and model for the Lean Agile Center of Excellence (LACE). This initiative aims to standardize and promote best practices in Agile methodologies.

The unit provides strategic direction, coordination, and support for key VPU change initiatives. Its main objective is to ensure the smooth implementation of changes for WBG staff with minimal disruption to operations and maximum stakeholder buy-in.

Duties and Responsibilities

Position Overview: The JPA will be assisting the agile implementation within the IT department at the World Bank Group (WBG). This role focuses on fostering an agile mindset, assisting the successful adoption of agile practices, and facilitating continuous improvement across IT teams.

Agile Support and Coordination:

• Assist in the adoption and implementation of agile methodologies across IT projects and WBG teams.

• Support agile coaches and scrum masters in facilitating agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews.

• Help prepare and distribute agile-related documentation and training materials.

Training and Development:

• Participate in developing and delivering training programs on agile principles, practices, and tools to IT staff.

• Support the creation of training schedules and logistics for agile workshops and sessions.

• Assist in maintaining training records and tracking participation.

Change Management Support:

• Assist in developing and implementing change management plans to support agile transformation.

• Help communicate the benefits of agile practices to team members and promote buy-in from various stakeholders.

• Support efforts to monitor and address resistance to change.

Performance Tracking and Reporting:

• Help establish and track metrics and KPIs to measure the success of agile implementations.

• Assist in collecting and analyzing data related to agile adoption and its impact on project outcomes.

• Contribute to the preparation of regular updates and reports for stakeholders on the status of agile transformation initiatives.

Collaboration and Communication:

• Foster collaboration and communication across IT teams and other departments.

• Build strong working relationships with key stakeholders to ensure alignment with organizational goals.

• Assist in sharing best practices and lessons learned from agile implementations.

Continuous Improvement:

• Identify opportunities for process improvements and enhancements in agile practices.

• Stay current with industry trends and advancements in agile methodologies.

• Implement feedback loops to gather input from teams and stakeholders for ongoing refinement of agile processes.

Administrative Support:

• Provide administrative support for agile transformation activities, including scheduling meetings, coordinating logistics, and maintaining documentation.

• Assist in organizing and managing agile-related events and initiatives.

Selection Criteria

• Bachelor’s degree in Information Technology, Business Administration, or a related field.

• Basic understanding of agile frameworks such as Scrum, Kanban, and SAFe.

• Strong organizational and time management skills.

• Familiarity with Organizational Change Management frameworks.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively in a team environment.

• Eagerness to learn and adapt to new methodologies and practices.

• Agile certifications (e.g., Certified Scrum Master) are a plus, but not required.

Diversity and Inclusion

The World Bank continually searches for qualified individuals with a diverse set of backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, color, ethnicity, sexual orientation, or disability. Individuals with different abilities may be provided reasonable accommodations to perform essential functions and support in receiving other workplace accommodations.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.