JOB SUMMARY:
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
| The United Nations Organizations in Myanmar seek to recruit suitably qualified nationals for the position of SOC Operations Assistant (1 post). The SOC Operations Assistant works in close collaboration with the UNDSS Field Security Assistants and other UN personnel (especially Security Wardens) in providing support on telecommunications related issues and the tracking of field missions.
Under the supervision of Security Adviser/FSCO/FSAs and SOC Supervisor Yangon, the SOC Operation Assistant will be responsible for the day to day tracking of UN field missions. S/he will also broadcast security related information originated from either the Security Adviser/FSCO/FSA which could affect operations; keep track of all UN vehicle movements; conduct telephone checks with UN staff as required and more specifically with Wardens and Deputy Wardens; and submit reports to the 24/7 UN Security Operations Centre (SOC) in Yangon. |
|
Duties and Responsibilities
Summary of key functions:
- Tracking of UN field missions and movement of personnel on missions
- Providing telecommunications support and advice
- Supports knowledge building/sharing
|
| 1. Function / Expected Results
Tracking of UN field missions and movement of personnel on missions, focusing on the achievement of the following:
- Record and track movement of UN vehicles and staff during field missions.
- Maintain a detailed incident logbook for the daily checks and reports.
- Conduct telephone checks with UN staff members and wardens when requested to do so.
- Obtain accurate information for further action about all reported security incidents and other relevant occurrences during field missions, record such information and inform FSCO/FSA/SOC immediately.
- Submit Daily Tracking Sheets of missions completed to SOC in Yangon.
- Performs other security related tasks assigned by the SA/FSCO/FSA.
- Contact agency Security Focal Points regarding matters affecting staff security.
|
| 2. Function / Expected Results
Providing telecommunications support and advice, focusing on the achievement of the following:
- In coordination with the SA/FSCO/FSA, transmit security information to update UN staff in the field on updated security/emergency situation in the areas where they operate.
- Communicate with relevant local Government officials to obtain updated information about a specific area or developing security situation in order to ensure that missions are safe and secure.
- Act quickly in the event of an emergency and contact FSCO/FSA, Heads of Agencies and Agency Security Focal Person of concerned Agencies with relevant safety and security information that have potential to impact field missions.
|
| 3. Function / Expected Results
Supports knowledge building/sharing, focusing on the achievement of the following results:
- Maintain and update national and international staff lists at the duty station
- Monitor security situation in areas where field missions have gone/are located and report all incidents to the FSCO/FSA/SOC immediately.
- Maintain deep knowledge and understanding of geographic conditions of Myanmar.
- Shares information with relevant Agency Heads and Focal Persons as and when necessary.
|
| IV. Impact of Results |
| The duties performed by the SOC Operations Assistant have a direct impact on the safety and security of UN personnel, protection of premises and continuity of activities. The key results have an impact on the success of UN communications and operational activities in various field offices. |
|
Competencies
Corporate Competencies:
- Demonstrates commitment to UN mission, vision and values
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
- Treats all people fairly without favoritism
Functional Competencies:
Knowledge Management and Learning
- Shares knowledge and experience and provides helpful advice to others in the office
Operational Effectiveness
- Ability to provide basic telecommunications support services
- Good knowledge of Microsoft Windows and Office Suite
- Ability to work in a team environment, with minimum supervision
- Ability to plan, prioritize and initiative to solve problems
- Excellent communication skills
Leadership Self-Management
- Focuses on result for the client and responds positively to feedback
- Consistently approaches work with energy and a positive, constructive attitude
- Demonstrates openness to change and ability to manage complexity
- Remains calm, in control and good humored even under pressure
- Demonstrates strong oral and written communication skills
|
|
Required Skills and Experience
Education:
- High School education required to perform the duties of the post.
- Technical qualification with focus on telecommunications and/or related disciplines (computer science, engineering) is desirable but not a requirement.
|
|
Experience:
- 3 years’ experience including experience in call-center communications is desirable.
- Good knowledge of computer applications (MS Office, internet);
- Experience as Radio Operator, Call agent or related is desirable.
|
|
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
ABSTRACT:
United Nations Development Programme SOC Operations Assistant Myanmar UNDP Jobs 2024
United Nations Development Programme looking for “SOC Operations Assistant”. Applicants with an Advanced degree may apply on or before 01-Aug-24.
The United Nations Development Programme has published a job vacancy announcement on 19/07/2024 for qualified applicants to fill in the vacant post of SOC Operations Assistant to be based in Yangon , Myanmar. For more jobs, please visit https://unjoblink.org
Company Name: United Nations Development Programme
Job Title: SOC Operations Assistant
Duty Station: Yangon , Myanmar
Country: Myanmar
Application Deadline: 01-Aug-24
