ABOUT THE COMPANY:

Our goal is to build a better, healthier future for people all over the world. Working through offices in more than 150 countries, WHO staff work side by side with governments and other partners to ensure the highest attainable level of health for all people.

JOB SUMMARY

The purpose of the consultancy is to provide technical expertise to strengthen the quality of care within Primary Health Care (PHC) settings, particularly in vulnerable contexts, and to support the scale-up and implementation of PHC projects in line with people-centred primary health care (PCPC) approach.

RESPONSIBILITIES

Output 1: Support the improvement of the quality of care at PHC in line with the essential benefit packages, PCPC, and with a focus on vulnerable contexts.

–          Deliverable 1.1: Provide technical advice to review the health protocols and packages of care in PHC with focus on vulnerable contexts such as prison and support their implementation. This includes conducting training sessions for PHC staff on the new protocols and monitoring their application to ensure they meet the specific needs of these populations.

–          Deliverable 1.2: Conduct a comprehensive review/update of the essential benefit packages in consultation with MOPH, WHO and relevant stakeholders and prepare a report of the review process and findings.

–          Deliverable 1.3: Provide technical support for the integration of the people-centred primary care approach, including for facilitating training workshops, prioritization of key indicators, data collection and evaluation processes.

–          Deliverable 1.4: Draft reports and recommendations for improvement of quality and continuum of care highlighting key findings and best practices and specific aeras for improvement

Output 2: Support in training and coaching to PHC staff, with focus on algorithms of care, PCPC, health benefit packages, etc.

–          Deliverable 2.1: Develop training materials and finalize based on review by WHO and MOPH.

–          Deliverable 2.2: Prepare needed supporting material such as job aids, case studies, brochures, etc.

–          Deliverable 2.3: Conduct training and coaching sessions, using different interactive training methodologies in line with adult learning theory.

–          Deliverable 2.4: Draft training reports and presentations for dissemination as needed.

Output 3: Provide technical support for the monitoring of quality of care at PHC level including automation efforts.

–          Deliverable 3.1: Review key performance indicators used at PHC level.

–          Deliverable 3.2: Provide technical advice on the dashboards and the automation of medical files at PHC.

–          Deliverable 3.3: Monitor the quality of care through medical chart audits in a sample of PHC centres as well as other tools as needed.

–          Deliverable 3.4: Prepare report with recommendations.

REQUIREMENTS

Educational Qualifications:

–          Essential:

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