ABOUT THE COMPANY:

Our goal is to build a better, healthier future for people all over the world. Working through offices in more than 150 countries, WHO staff work side by side with governments and other partners to ensure the highest attainable level of health for all people.

JOB SUMMARY

The incumbent will coordinate administrative support in the unit/division and ensure the smooth running of the office.

RESPONSIBILITIES

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities:

GENERAL
1. Oversee and monitor the information flow of the office, screening, sorting, analysing and identifying areas requiring action by the supervisor.
2. Ensure effective and timely follow up on requests for information, briefings and other actions, emanating from the office, liaising with units/teams, as appropriate.
3. Receive visitors and telephone calls with tact and discretion, and acts according to the nature and urgency of each, including redirecting as appropriate. Provide background information for appointments with official visitors and/or staff members.
4. Maintain the agenda and calendar by scheduling meetings and/or rescheduling owing to disruption by unforeseen events, redirects visitors and callers as necessary.
5. Disseminate information on administrative procedures to GS staff in the team/department and assist staff of in adhering to WHO administrative procedures.
6. Monitor requests for goods and services, including receipt, payment and inventory requirements.
7. Coordinate and monitor office space requirements in liaison with relevant units as required.

CORRESPONDENCE
8. Draft general or administrative correspondence on own initiative or on the basis of instructions; finalize correspondence/reports for signature/clearance.
9. Verify that outgoing correspondence is presented in accordance with WHO and department styles and checking language, grammar and accuracy prior to submitting for signature and clearance.
10. Analyze incoming correspondence and requests in the light of background material, instructions, policies and precedents, researching, obtaining and attaching background information in anticipation of the responsible officer’s needs, or redirecting them as appropriate; identify and highlight incoming documents and attach background information and identify areas requiring action by professional staff, drawing their attention to specific items.
11. Ensure that technical reports and documents are in line with WHO standards, rules, practices and procedures, editing and correcting them as necessary prior to their submission for signature or clearance of relevant authority.
12. Using appropriate tracking tools, follow-up on and ensure that target dates and deadlines are met, and that correspondence and queries are responded to in a timely manner.

HUMAN RESOURCES
13. Ensure the timely appointment/renewal of contracts, initiating requests for temporary and fixed-term staff in the HR Action Plan.

PROCUREMENT
14. Initiate, through Oracle/GSM procurement module, contracts for Consultants, Agreements for Performance of Work (APW), and other contract modalities. Monitor and record receipt of deliverables, and initiate and monitor payments as needed.
15. Initiate, through Oracle/GSM procurement module, requisitions for goods procurement, and monitor and receipt of deliverables.

BUDGET & FINANCE
16. Assists in the monitoring and progress review of projects and tasks in the GSM/Oracle work plan.
17. Provides supervisor with timely budget information on project and task budget ceilings, award budgets, expenditure, and funds available, as required.
18. Monitors income and expenditures for planning purposes.
19. Promptly follows-up on financial, budgetary and any outstanding issues concerning the team/department, including ensuring timely processing of committal documents.
20. Assists in the preparation of financial and technical progress reports to donors.

INFORMATION MANAGEMENT
21. In close collaboration with other support staff, create and/or maintain filing systems; continual review of filing system to ensure information is up to date and effectively and efficiently used.
22. Obtain documents and information from in-house and external sources as required; perform information searches (library, internet) as requested.
23. Coordinate compilation of technical documents requested of and provided by professional staff, other Division or Programmes to ensure they are logically compiled, formatted and assembled to facilitate the work of the supervisor.

MEETING ADMINISTRATION
24. Arrange, coordinate and lead administrative preparation for meetings, seminars, workshops, including: preparing event plans in GSM/Oracle, letters of invitation, cost estimates and travel requests; assisting with preparation of documents; dispatching of materials and liaising with participants and others involved.
25. Prepare presentations using PowerPoint and other software packages on own initiative or on the basis of instructions.
26. Schedule team/division meetings, according to schedules and need; taking minutes and following up on action points to ensure timely response to the requests of the supervisor and preparation of minutes.
27. Obtain briefing and background materials for meetings, seminars, workshops, etc. to be attended by the team’s professional staff, checking their availability and ensuring they have the appropriate briefing files and documents.

TRAVEL
28. Using GSM/Oracle, prepare travel requests for official WHO travel. Make flight and hotel reservations, prepare travel files and deal with other related matters as requested or on own initiative.

OTHER DUTIES
29. Perform other related duties as required or instructed, including providing support to other areas of work.

REQUIREMENTS

Education 

Essential: Completion of secondary school education.
Desirable: Relevant university degree is an asset.

WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World  Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United  Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . 

Experience

Essential: At least five years of relevant work experience in secretarial or administrative positions.
Desirable: Relevant experience working in WHO or the UN system.

Functional Knowledge and Skills

• Strong skills to work independently.
• Strong organization and office skills, as well as skills in note taking and minute writing.
• Sound knowledge and skills using a variety of office and computer packages.
• Sound knowledge of WHO and/or UN administrative rules and regulations, procedures and practices.
• The ability to multitask and work under pressure.
• The ability to exercise discretion at all times in judging the importance, urgency and confidential nature various issues and tact when dealing with staff and external partners.

How to Apply
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Step 2: Click the APPLY FOR JOB button at the end of this job advert.
Step 3: After going to parent website, please read instructions carefully and ensure you apply as soon as possible.

Good luck!