UNDP is the leading United Nations organization, fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. The Agenda 2030, based on a set of 17 Sustainable Development Goals (SDGs), is underpinned by a strong commitment to leave no one behind and to reach the furthest behind first. It recognizes the multidimensional nature of poverty and inequality and provides a framework that comprehensively addresses all dimensions of well-being. Pakistan was one of the first countries in the world to endorse the Sustainable Development Goals (SDGs) at the Sustainable Development Summit held on 25 September 2015. In 2016, Pakistan Parliament unanimously approved the SDGs as the national development agenda. Since then, Pakistan has demonstrated an impressive policy, institutional, and financial commitment to achieving SDGs, embracing the 2030 Agenda for Sustainable Development, and leaving no one behind by adopting the UNDP-supported Goals frameworks as part of its national development planning. Since adopting the Sustainable Development Goals as the National Development Agenda, the Sindh Government took the lead in establishing the SDGs Support Unit at the Planning & Development Board in collaboration with the United Nations Development Programme. As a second-generation intervention of the long-standing National Initiative for SDGs (2016-2023), the Sindh SDGs Plus Project, as a joint initiative of UNDP Pakistan and the Government of Sindh, is launched to strengthen a policy integration approach, evidence-based decision-making, resilient institutional capacities, diversified partnerships, mobilization of innovative financing, and integrating climate resilience, innovation, social protection and inclusion to provide a comprehensive ‘SDG Push’ in priority policy areas to help Sindh embark on a stable, sustainable, and accelerated trajectory of achieving the SDGs. The project is anchored by an integrated framework comprising three key areas based on the provincial priorities, including:

Objective 1: Internalizing SDGs: Improved governance for SDGs aligned equitable and inclusive
development planning, budgeting, expenditure tracking, monitoring, and reporting, with a special focus on
underdeveloped/marginalized districts to achieve regional equalization.
Objective 2: Financing for Development and Climate Resilience: Public and private financing for
development, identifying and channeling resources to reduce the development financing gap, focusing on
SDG investments and climate financing.
Objective 3: Inclusive Development, Social Protection, and Innovation: Gender equality, inclusion,
innovation, and digital transformation mainstreamed in SDGs to ensure we Leave No One Behind.

Under the overall guidance of the Project Manager and direct supervision of the Admin and Finance Associate, Sindh SDGs Plus Project, the Messenger´s/ Office Helper’s core responsibilities include the following:

Core

• Achieve Results:
  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively:
  LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously:
  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility:
  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• Act with Determination:
  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner:
  LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion:
  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Administration and Operations (Documents and records management): Ability to ensure systematic filing and maintenance of office records.

Administration and Operations (Inventory management): Ability to ensure efficient inventory consolidation and management of assets, ensuring accuracy and validity of information.

Administration and Operations (Registry & correspondence management): Ability to collect, register, maintain, and deliver mail; ability to manage archives.

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

Provide inputs to the development of customer service strategy.

Look for ways to add value beyond clients’ immediate requests.

Ability to anticipate client’s upcoming needs and concerns.

Education:

• Secondary Education is required.

Experience:

• Work experience in performing office support services in national or international organizations will be considered but it is not necessary.

Required skills:

• Demonstrating/safeguarding ethics and integrity
• Self-development, initiative-taking
• Acting as a team player and facilitating teamwork

Desired skills:

• Ability to use office equipment (Photocopier, scanner, printer etc.)
• Ability to communicate and function effectively and independently in an international, multicultural environment is an asset.
• Experience in facilitating meetings and events.