Program Assistant , World Bank , United States

  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    2 months ago
  • Category:
    Administration, Programme and Project Management
  • Deadline:
    09/08/2024

JOB DESCRIPTION

 

ABOUT THE COMPANY:

non profit

 

JOB SUMMARY

 

 

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 170 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org.

As part of the World Bank Group (WBG), the Integrity Vice Presidency (INT) shares in the WBG’s overall mission in alleviating poverty and achieving a shared and sustainable prosperity in client countries. INT’s fundamental role within the WBG is to help detect, prevent, and deter fraud and corruption in the use of the WBG’s financial resources, so that those resources are used effectively to benefit the poor people that they are intended to reach. In contributing to the WBG’s overall mission, INT works closely with other stakeholders across the WBG to:

 Help detect, prevent, and deter fraud and corruption in WBG-supported projects and activities by:

• professionally investigating allegations of fraud, corruption, collusion, coercion, or obstruction (the Bank-sanctionable practices) in WBG activities;
• seeking Bank sanctions against firms and individuals that have engaged in any sanctionable practice;
• using information available to INT (including from the Voluntary Disclosure Program) to help operational staff design and implement projects in ways that minimize fraud and corruption risks.
• working with the operational complex and other oversight and control units to help prevent fraud and corruption in operations by distilling lessons learned from investigative findings, developing effective risk identification and management tools, preparing remedial recommendations at the project and broader level, as appropriate, to address risks and issues identified through investigations, and ensuring timely disclosure to the Board of risks identified through ongoing or recently completed investigations that are of relevance to new operations presented to the Board for approval;
• conducting detailed fiduciary reviews of Bank-supported projects with operations using forensic methodology in order to detect indicators of fraud or corruption and help address them as early as possible for better project outcomes; and
• working with sanctioned entities through the Integrity Compliance Office in supporting and monitoring their efforts to put in place appropriate integrity compliance programs in order to raise their integrity standards and reduce risks associated with their operations following their release from sanction.

 Help client countries to fight fraud and corruption by:

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• referring investigative findings to the investigative and enforcement authorities in those countries and working with authorities, as requested, to follow-up and take action;
• supporting client country counterparts with their preventive and integrity risk mitigation efforts at the project and policy levels;
• helping build client country capacity in preventive and forensic techniques and
• collaborating in multilateral efforts to mitigate the risks of fraud and corruption in development activities.

 Enforce the highest standards of professional integrity and ethical behavior among WBG staff and corporate vendors by:

• investigating allegations of staff misconduct involving significant fraud and corruption;
• investigating corporate vendors alleged to have engaged in sanctionable practices; and
mining the lessons learned from those investigations to undertake training and outreach programs and strengthen the WBG’s internal controls environment. Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

Background
As part of the World Bank Group (WBG), the Integrity Vice Presidency (INT) shares in the WBG’s overall mission in alleviating poverty and achieving a shared and sustainable prosperity in our client countries.

INT helps detect, prevent, and deter fraud and corruption in the use of the WBG’s financial resources, so that those resources are used effectively to benefit the poor people that they are intended to reach. Reducing fraud and corruption in WBG projects helps to ensure that WBG funds are used for their intended purposes: to alleviate poverty and boost our clients’ shared prosperity and stability, on a livable planet. Working with others in international development institutions, INT aims to measurably minimize development assistance funds lost to fraud, corruption, and abuse, and increase the quality and results of development efforts. To ensure its independence, INT’s Vice President (VP) reports directly to the President of the WBG.

To achieve this, INT works closely with other stakeholders across the WBG to:
1. Help detect, prevent, and deter fraud and corruption in WBG-supported projects and activities by:
• professionally investigating allegations of fraud, corruption, collusion, coercion, or obstruction (the five Bank-sanctionable practices) in WBG activities;
• seeking Bank sanctions against firms and individuals that have engaged in any sanctionable practice;
• using information available to INT to help operational staff design and implement projects in ways that minimize fraud and corruption risks;
• working with the WBG’s operational departments and other oversight and control units to help prevent fraud and corruption in operations by distilling lessons from investigative findings, developing effective risk identification and management tools, making recommendations to address risks and issues identified through investigations, and ensuring timely disclosure to the Board of risks identified through ongoing or recently completed investigations that are of relevance to new operations presented for Board approval;
• conducting detailed fiduciary reviews of Bank-supported projects with operations, using forensic methodology to detect indicators of fraud or corruption, so that they can be addressed early as possible for better project outcomes; and
• through INT’s Integrity Compliance Office, supporting and monitoring sanctioned entities’ efforts to put in place appropriate integrity compliance programs, in order to raise their integrity standards and reduce risks associated with their operations following their release from sanction.

2. Help client countries to fight fraud and corruption by:
• referring investigative findings to investigative and enforcement authorities in impacted countries, and working with authorities, as requested and appropriate, to follow-up and act;
• supporting client country counterparts with their preventive and integrity risk mitigation efforts at the project and policy levels;
• helping build client country capacity in preventive and forensic techniques; and
• collaborating in multilateral efforts to mitigate the risks of fraud or corruption in development activities.

3. Enforce the highest standards of professional integrity and ethical behavior among WBG staff and corporate vendors by:
• investigating allegations of staff misconduct involving fraud and corruption;
• investigating corporate vendors alleged to have engaged in sanctionable practices; and
• mining the lessons from those investigations to undertake training and outreach programs to strengthen the WBG’s internal controls environment.

INT is seeking two Program Assistants (PA) to work directly with INT’s Managers, to support the day-to-day operations, and who have hands-on experience in operational work of the WBG and a track record of successfully supporting management within the Bank in managing the administrative aspects of a high-performing and fast-paced environment.  The candidate is also expected to have demonstrated a record of being meticulously thorough and objective, and a capacity to adapt easily to performing in a diverse and multi-cultural work environment.

The World Bank is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background.  Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.

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Roles and Responsibilities: 
The Program Assistant (PA) coordinates, collaborates, and completes work on a broad range of issues with tact, discretion, and good judgment. The PA represents the Integrity Vice Presidency (INT) in a friendly and professional manner while interacting with internal and external colleagues at all levels. The PA is expected to establish and maintain an effective network of relationships with colleagues both inside and outside INT to accomplish tasks as assigned. The position requires flexibility and strong interpersonal and communications skills. An effective PA has a strong record of producing high-volume, high-quality work under tight deadlines, demonstrates the capacity to multi-task, exhibits excellent judgment, and maintains confidentiality. The PA works independently, proactively, and innovatively, with staff from across the VPU (Vice Presidency Unit), to include close coordination with front office staff, the Senior Executive Assistant (Sr. EA), the Executive Assistant, the Core Services unit, and the Program Administrator for the smooth functioning of INT.

Under the supervision of the Manager(s), the PA will assist staff in the delivery of their work programs by providing a complete range of administrative/secretarial support and coordinating extensively with the other staff in INT and across the WBG.

Other duties include but are not limited to:
• Maintain systems for coordinating the workflow and workloads of the team, including following-up on key actions needed to meet the demands of the offices effectively and efficiently.
• Track meetings on the Manager’s calendar and prepare background documents or briefing materials.
• Gather information and draft responses to time-sensitive documents for clearance from the Managers.
• Support the Manager(s) on a range of functions that include but are not limited to drafting correspondence, preparing meeting minutes, making photocopies, compiling administrative or other work program-related documents, undertaking general research, and proof-reading or otherwise providing quality assurance of all documents being signed/approved by the Vice President or INT Management.
• Manage logistical arrangements for office meetings, working lunches, management meetings, video/audio conferences, travel arrangements, etc.
• Maintain P Card for unit(s), and record monthly.
• Serve as LARS (Leave and Attendance Reporting System) and TRS (Time Reporting System) coordinator.
• Work with Core Services, the central administrative function in INT, to ensure smooth flow of day-to-day operation.
• When required, serve as back-up for the Sr. EA /EA during absence from the office and on AWS (Alternate Work Schedule). Responsibilities in this function include the full suite of Sr. EA and EA activities such as managing the Senior Management’s calendar, monitoring incoming email and calls, delegating email responses where appropriate and interacting with offices of senior officials within and outside the WBG.
• Ensure office documents are properly filed/archived using appropriate software programs for logging/tracking.
• File INT documents on share-point, ensuring to have the latest edition in place.
• File and maintain critical document binders, update all binders, and monitor filing cabinets in supply/file room to avoid overflow.
• Greeting and escorting visitors to the 11th floor as needed.
• Undertake other administrative duties that may be assigned.
• Conduct all work in accordance with INT and WBG policies, guidelines, and procedures.

Selection Criteria

• High School Diploma at a minimum; undergraduate degree or associate degree combined with at least 5 years of relevant practical experience, or equivalent combination of education and experience is preferred High School Diploma with 7 years of relevant experience for external candidates.
• Fluency in written and spoken English, including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation, and style.
• Ability to work in a fast-paced environment.
• Detailed-oriented and follow up on activities/missions.
• Strong analytical and practical problem-solving skills.
• Knowledge of Bank systems, including SAP, Admin Portal, TRS/LARS, Travel TR (Trip Request) /SOE (Statement of Expenses).
• Strong knowledge and use of Microsoft Office package, Excel, PowerPoint, SharePoint.
• Ability and willingness to adapt to changing business needs by continuous learning/training.
• Reliability, positive attitude, and strong inter-personal skills.
• Commitment to working in a team-oriented, multi-cultural environment, and capacity to interact professionally and tactfully with staff at all levels.
• Good team spirit and roll up your sleeves can do attitude.
• High degree of judgment and tact in handling sensitive, diverse and highly confidential matters.
• Flexibility with working hours and willingness to occasionally work overtime on short notice.

Core Competencies

• Project and Task Management: Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients.
• Technology and Systems Knowledge: Exhibits excellent knowledge of Microsoft Office applications and standard office equipment such as copiers, scanners, and shredders.
• Institutional Policies, Processes, and Procedures: Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and staff roles and responsibilities. Able to practically apply and guide others in policy application.
• Versatility and Adaptability: Demonstrates initiative and motivation to proactively learn new skills, acquire new knowledge, and seek feedback on work products. Can proactively identify, prevent, and/or solve problems. Able to participate in change management activities and initiatives. Innovates new ways to achieve work, collaborate with colleagues, and provides input and suggestions.
• Client Orientation: Demonstrates the ability to interact with clients with discretion and diplomacy, as well as resolve complex issues for clients. Displays understanding of relevant internal and external factors and their impact on the client and to INT.
• Drive for Results: Demonstrates personal ownership and accountability of the quality and timeliness of work products. Exhibits an important level of attention to detail and personal standards of quality. Strives to meet deadlines and achieve agreed-upon results. Seeks and accepts constructive feedback on work products.
• Teamwork (Collaboration) and Inclusion: Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
• Knowledge, Learning, and Communication: Demonstrates effective communication in a constructive and professional manner. Assists in preparing written materials in accordance with WBG administrative guidelines and best practices. Contributes to INT’s knowledge sharing.
• Business Judgment and Analytical Decision Making: Demonstrates the ability to effectively and independently provide general research support. Demonstrates ability to assess the situation, desired outcomes, and make sound judgment on action needed or provide suggestions for approval.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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